Awesome Vacation & Reliable Customer Support
Ricky L

Ricky L

Singapore

Reviewed on October 9, 2023

I recently returned from my awesome 17 Days China Vacation in Beijing, Chengdu, ChongQing & Yichang with my native Beijing friend. I made all our reservations for Hotel stays in Chengdu, Chongqing & Yichang and the 4D/3N Yangtze Cruise via China Discovery based in Chengdu from Singapore. The above reservations process was attended by their customer service advisor Ms Wing Zeng which was completed speedily, smoothly and efficiently. Ms Zeng was kind enough to followed through all my reservations from Hotel check-ins, cruise registration and post vacation responses to ensure there were no hiccups. I thank China Discovery and Ms Zeng for their good Customer Support, Assistance and Reliability during my Vacation period. Good Job China Discovery and keep up your efficiency and good customer support Ms Zeng. My wife, I and our Chinese friend took the Xinjiang Landscape Tour to northern Xinjiang which includes Rainbow Beach, Hemu Village, Kanas Lake, Karamay, Lake Sayram, the Grasslands, and Dushanzi Grand Canyon. The tour was arranged by Ms. Tracy Tan who did a great job incorporating our deviations to China Discovery's template tour making everything work seamlessly. We were in constant contact with her through WeChat during the tour. Xinjiang is about the size of Alaska so the distances between locations requires several hours to navigate so bring plenty of snacks and some things for entertainment when the guide is not providing information. We went in late August until early September so the crowds were minimal for a Chinese tourist destination. The scenery is spectacular, the people are warm and friendly, but expect some jostling for position to get on the many park buses by the Chinese domestic tourists...what we consider rude, a country with a population of 1.4 billion considers as culture. The itinerary states that there is a family visit in the Hemu Village, but it's actually a staged performance in a cozy log cabin. Weather prevented us from go up to the viewpoint as Kansas Lake. We did a ski lift cable car ride up to a peak in the Hemu village for some great views. A note of caution for those taking up the offers of free lance horsemen in the Grasslands area. The guest rides in the saddle and the horsemen sits bareback behind controlling the reins. They charge about $7USD for around a 15-20 minute ride which varies from a walk to a full gallop. Since the guest can only hold on to the saddle horn and no access to the stirrups the horsemen must secure the rider for safety by wrapping their arms around the waist and sometimes chest of the riders so for this reason any female contemplating doing a ride should have a backpack or some other barrier to prevent the horseman free access to areas that should be off limits. My wife thoroughly enjoyed the ride because a normal trail ride in China is someone holding the reins of your horse and slowly walking and her horseman was a perfect gentleman.

Destination(s): Chengdu, Chongqing, Yangtze River
Date of Experience: September 6, 2023
Trip Type: Traveled as Solo
Tour Customized by: Tracy

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