Yangtze Gold 5 Cruise Ship

Dear Shirley,

We both enjoyed the cruise very much. I thought we would be having some free time but the entire cruise kept us quite busy. I have to say that I was initially quite worried as this is my first cruise but the whole journey was calm and smooth so I really did not suffer any bad effects during the entire cruise.

We joined 3 optional packages which were the 3 Kingdoms On Fire, White Emperor City and the Ship Lift. All of them were well organised and despite the rain during the visit to the White Emperor City, all of them were very enjoyable. Because of the 3 optional tours that we joined, we were also given a free visit to the ship's Captain's control room worth CNY 100.

We are very happy with the good service and communication provided by you during the pre-tour, purchase process and clear details provided making us confident to travel to Chongqing without joining a group tour from Malaysia. The ship staff were quite surprised that a Malaysian senior couple were travelling on their own as they used to receive a lot of Malaysians on group tours not privately.

We would like to express our utmost appreciation to you for making this cruise a memorable experience.

Thank you & best regards

SK Then & VS Lee

Hello Mike:

I will send some sceneries pics from each place we have been to, without the participants, since I need to get others to give me permissions In order to release their pictures.  (Under separate email).

1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

Your tour arrangements were seamless and perfect. We couldn’t ask for better arrangements.  Everything went very smoothly.

Our very special thanks to Rita and Mike.  You guys made our trip a very memorable experience traveling through the Chengdu and Yangtze regions.  

All of our Tour Guides were great - Cherry, May, Nancy, Susan, and Jack were the best. They all could speak perfect English, and Jack was able to speak to us in Cantonese too!  

We have a “Special Thank You” to Kathy and her team on the Yangtze gold 5 cruise ship.  She was most caring and helpful to us from the time we arrived on the cruise and throughout our stay. Upon her recommendation, we had opted for the better accommodation category and dining, and she made sure we understood the various tour options etc. When Jack (our brother in law) inadvertently scraped his leg and it started to bleed, she and one of the Captain’s Assistant came to his aid.  Since the cruise ship’s First Aid station was not adequately equipped with bandages, etc, Kathy and her staff made sure he received the proper first aid care needed.  The Captain Assistant accompanied him to the nearby hospital once the boat docked, and they made sure he was ok.  We could not have asked for more. He is doing fine.

Also, thank you so much for sending one of your tour guide, Frank, and driver to pick us up at midnight when we arrived in Guangzhou Airport that first night. That was greatly appreciated.

The added bonus of the Pearl River Night Cruise was a very nice gesture of China Discovery.  It was a last minute surprise, and we all enjoyed the lovely lights and beautiful sceneries of Guangzhou from the river perspective.  Thank you very much.

(2)  If you come to China again, would you like to use our service again?

Definitely. The quality of your service is commendable, your Tour Consultant, Mike Liu, did a great job in helping us to plan, formulate and worked out all the details of our trip.  All of  your tour guides were great, genuine individuals who were more than willing to go a second mile to make sure the customers are satisfied.  I have nothing bad/ or undesirable to say really.

On our next trip to China, we will be sure to contact you again. Thanks for all you have done, you have six very satisfied customers. We will recommend you without any hesitations to all of our friends and associates.  Keep up the good work!

Sincerely,

Elizabeth Ho