Yangtze Gold 3 Cruise Ship

Hi Shirley,

Overall. It was a good experience.

First impression on the pier in Chongqing was shocking. It was not suitable nor safe for elderly and passengers with reduced mobility. Fortunately, one of the staff noticed and assisted us with the long stairs down to the ship and also with the checking process.

The ship may have seen its glory, but it was well maintained. Room was good. TV programs in the room were limited, no English program. WIFI was only available in the area near reception and weak. Food could be improved particularly for western food options. Vegetarian might also find it limited.

Itinerary was standard. Organization of excursions was efficient. Local English guides were very good.

Personally, what impressed us most was the staff. They were very accommodating and caring that made the trip much more enjoyable. The guest relation staff helped my friend who has reduced mobility. The restaurant staff assisted us with the food.

When you have a chance to provide feedback to Yangtze Cruise management, I would appreciate it if you could please pass our gratitude and recognitions on the warm welcome as well as above and beyond assistance we received from Yangtze 3 Cruise staff particularly Selena, Vicky, and Swallow (I think her Chinese name is Wang yen).

Theodore

Hi there, feedback as below:

Wonder Wang was great to work with. All emails and questions were answered very quickly. We booked this a little bit late and provided a list of things that we would like to do and quickly got a detailed itinerary that covered everything we wanted to do. The itinerary was very detailed and we were well taken care of throughout the whole trip. During our trip we wanted to change something and this was done effortlessly. Five star service all the way!

Everything worked out great. All of our guides and drivers were extremely helpful and always on time and where they said they would be. The guides were local to the places we went so they provided us with a ton of information about everything we were seeing. The hotels were great, the trains were all great, we really enjoyed everything and it was easy thanks to the work of Wonder Wang.

I would 100% recommend this company. Everything was top notch and communication was smooth. We were never in doubt about anything to do with the trip. Again 5 stars!

David

Hi Evelyn,

Thank you so much for reaching out. I apologize for the delay, we have been very busy in our last few weeks of our China trip.

In regards to feedback for the 12-day cruise, it was fantastic. We were the only people on the boat who didn't speak Chinese and yet we felt so welcome and included. The staff (whether they spoke any English or not) went out of their way to treat us with kindness and incredible hospitality. One of the cruise managers, Leila, often came and interpreted for us exclusively while the other cruise manager was explaining things in Chinese. The tours were fantastic. We were able to learn so much about the different areas that we visited and every location was beautiful. And the food! Everything we ate was delicious. The chefs did an amazing job in providing wonderful food for every meal.

We have one very strange request. Whilst on the boat, there was a sauce there called noodle companion. If you could put us in touch with anyone who might know the recipe, we would be so grateful. We've been trying to find it on our whole trip through China because it was so delicious.

All in all, this was amazing experience and one of the best things we did in China. Thank you again for helping us organize it and please let us know if there's anything else you need from us.

All the best,

Courtney

Dear Evelyn,

We enjoyed the cruise very much and overall, we were fully satisfied with the journey:

- everything went smoothly and without problems (booking of journey, onboarding, attendance during cruise, check out)

- friendly staff, attentative service in restaurantgood attendance of passengers, english speaking staff was always available

- buffet choice good, some more variation in the dishes offered would be great.

kind regards,

Martin Bruengger

Hi Rita,

Thank you for your kind assistance in organising the private tour for my group.

Firstly, I must said you are very responsible and trustworthy. As this was the first time we got China Discovery to arrange the above tour,

Highly Recommended for your reliability and the excellent service provided.

It was unfortunate that our trip coincided with China May Day holiday as most places of interests were crowded.

My personal opinion, the program could have been better spaced out especially for seniors.

The train from Chongqing to Xian arrived almost at midnight and we reached hotel about 1am. The departure from hotel to see the Terracotta the next morning was 06:30am. Too tight, we barely had 4hrs of sleep. It would be better if the visit to the Terracotta is in late morning or early afternoon. Unfortunately, my wife and I were unable to join the visit to see the terracotta as we find it very tiring after the long train journey from Chongqing. Had to give it a miss.

However, we did enjoy the Beijing tour very much especially with your guide Mr Jackson Liu. He was very cheerful and knowledgeable. Also very helpful.

Overall it was a very enjoyable trip and will definitely recommend my friends to seek your assistance if they are planning a China trip, My wife and myself will definitely engage your services in the near future for our next China tour.

Thank you again.

Regards

Alvin

Dear Wing,

Apologies for the delay in writing to you. We have been very busy since our return and China seems like a long time ago.

Thank you so much for all your help in making sure that our trip was truly magical.

As first time visitors we were very much in your hands and your advice was invaluable.

The accomodation throughout was excellent and the breakfasts always had a good selection. Transport was always comfortable with tickets and admissions well arranged.

The guides were very attentive and helped us to navigate through the culture and history as they showed us around. I would particularly like to mention Angela. Her knowledge and enthusiasm kept us going on some long and quite tiring days.

I think our favourite moments have to be on the river and that charming hotel Yangshou Mountain Resort. I have enclosed a morning picture from our room. Quite beautiful.

We are now preparing for Christmas with the family so again very busy.

Wing once again we thank you and your team for arranging a marvellous adventure, I'm sure we will return.

With very best wishes

Jane and Jon

I took so many good pictures during my trip from Chongqing to Yichang. Now i realized why so many famous chinese poems produced from the 3 gorges area. The vibe and the scenery of this place has unusual beauty which create big stream of idea for everybody who stay here.