Century Victory Cruise Ship

Hi Rita,

My husband and I were on a tour to South-West China Oct 08-24, 2024

Overall, we had a wonderful time on our trip.

Organisation

Everything you organised went very smoothly, just like clockwork.

Guides

In each city, on our arrival we were met by our guide.

Our guides were:

Chengdu - Ellen

Jiuzhaoigou - Mary

Chonqing - Shemy

Yichang - Nancy

Generally the guides were knowledgeable about their city. They were also very friendly, and flexible in accommodating our requests and also showed their professionalism by always being on time in the morning and during our time with them.

3 of our guides (Ellen in Chengdu, Mary in Jiuzhaigou and Nancy in Yichang) were very good. It was obvious that they took great pride in their work.

Ellen, Our guide in Chengdu, was excellent. She knew the city, its culture and history well. She was an obvious' foodie' who took us to some of the most interesting places to eat. She introduced us to the cuisine of Chengdu and the dished she chose were excellent. One of the restaurants we went to was out in the countryside and the ambience was amazing.

We were very impressed that she went out of the way to help us find a cobbler to mend my husband's shoes which gave way late on the last day of our Chengdu trip with Ellen. It would have been hard to find a replacement because of his shoe size. She managed to find and to persuade (after much hard and LOUD negotiation) a cobbler to repair the shoes even though it was late and he was about to close his shop for the day. She even managed to get him to send the repaired shoes to our hotel for a small charge. The cobbler did an amazing job. The shoes are still fine even after our trip to Jiuzhaigou and Chongqing and they still look as good as new even now. The cobbler in his small little shop did really quality work. If you need any shoes to be repaired, ask Ellen.

Shemy our guide in Chongqing was very enthusiastic and friendly but she needs to improve her English. Aside from basic instructions, we had a difficult time trying to understand her and we think she also had a hard time understanding us and our questions. We could also have done with more help regarding dishes we had for one of our meals.

We were told by Shemy that the Yichang guide would meet us at the Century Oasis when it docked in Yichang. However, we were informed by the ship's personnel that when the boat docked, we had to transfer our luggage to the Yichang Tourist Centre where our guide would meet us to take us to the railway station for our trip back to Chongqing. We were in a quandry and a bit stressed because of the conflicting instructions. The ship's personnel, kindly agreed to contact our Yichang guide to confirm that the guide, Nancy, would be meeting us and our bags, not at the dock, but at the Tourist Centre.

Mary, our guide in Jiuzhaigou, was proficient in English and was very helpful. Owing to a traffic jam because of a vehicular accident along the way, we lost some time and so had to modify our programme. Mary knew the area well and guided us in choosing the best sites to visit in the time we had. She was very patient and caring and was always checking to see how we were managing with the climb and generally guided us along areas where the crowds were not so overwhelming. We visited some spectacular sites. We also had a chance to try Tibetan tea of barley and yak milk and Tibetan barley bread. All in all, a unique experience for us.

Nancy was our guide in Yichang. Although we spent only a brief time with her, we were very impressed with her. Nancy was very fluent in English. She was both the driver and our guide. Her instructions were precise and clear. When she took us to the train station for our trip back to Chongqing, she took us to a cafe in the station where we could have our lunch and helped us to order our food. The she cleared our tickets so that we did not have to queue to get onto the train platform. All her actions demonstrated a high level of service. Although she lives in Yichang we think she would be an excellent guide in any of the bigger cities once she got to know the place and its surrounds well.

Transportation

The cars we travelled in were all very very nice, clean and comfortable. We were highly impressed with all the drivers. They were very friendly. Besides being very helpful, especially with loading and unloading our luggage, they were also very patient and skilful drivers who conveyed us safely through, often, very heavy traffic and on long journeys.

The high speed trains were clean and comfortable.

Hotels

The beds on all the hotels were very clean and comfortable. The hotels in Chengdu and Chongqing were excellent - clean comfortable with all the amenities we needed. In fact the hotel in Chongqing were way above our expectations as we literally got an apartment with a great river view, not just a room. The breakfasts provided by these 2 hotels were also excellent.

The hotel in Jiuzhaigou was a bit of a disappointment. Although the bed was clean and very comfortable, the room was small and rather run-down. The bathroom had a nice big shower stall but there was mold on the wall and in various areas in the bathroom. We tried the breakfast but did not find it appetising so we skipped it.

Sights

We think China is a very beautiful country with so much history, culture and nature to enjoy. Being on a guided tour, we had less contact with the ordinary people than we would normally have when we do a free-and-easy trip. But, all in all, we had a great trip and we would like to visit China again.

For your information

Thank you for your gifts of the pandas and the fans which Ellen handed to us with your compliments.

I recommended China Discovery to my friends and family. Consequently, my brother and his family have booked, with China Discovery, a trip at the end of this year. I do not know who in your company is organising his trip.

Thank you.

Wishing you

A VERY HAPPY AND PROSPEROUS NEW YEAR!

Bibiana

Thank you Kelly we are driving now. Did you choose the best driver in China for us? Very comfortable car and driver. You get 11 from 10 stars from us.

Ashley is so professional and friendly travel angent. We have really good days here in China and can enjoy so much. Thank you for arrange out trip.

Ramon

Hi Tracy,

We really enjoyed the cruise with our family. It’s the right length, not too long and not too short. It’s good price, well planned. I think the included excursions are well worth it. We had tour guides who speak English well so that’s really convenient for my son. I think it’s great trip at low season. It might not be very pleasant if crowded so I may not recommend to my friends to go at high season.

Service on cruise is very good, they all work very hard.

I have not used travel agency in China before but you helped a lot this time. I will tell my friends about your company. Thanks and happy holidays!

Eileen

Hi Wonder,

We enjoyed the trip very much.

Thanks.

Shenyah

Shirley,

我们回到香港了長江三峽加重庆遊整體順利完美结束了. 多謝你的安排世纪号很棒!

Mooichin

Hi Wonder,

We all have an enjoyable trip. We are now exploring other places to go in China and is considering Xinjiang. Do you have any recommendations on the itinerary and advice when is the best time to visit?

Lim

Hi Rita,

Activities generally wonderful. Hotel Sunshine accommodation was Ok. Service staff was very helpful. All guides were great. We really enjoyed them. Ellen was helpful, knowledgable, and thoughtful throughout our journey. Local experience was excellent. Driver was thoughtful. Difficult driving environment was always safe.

Bibiana

Dear Mr. Wang,

The cruise has been a wonderful experience for us. The crew has provided all time a very professional service.

Thanks a lot.

Javier

Hello Wonder,

We have now returned home.

We would like to thank you for our trip it has been fabulous. We have thoroughly enjoyed the trip. We wished we had more time to spend at the sites but time was always against us.

We have only praise for the tour guides we had on the trip. They were all very helpful and knowledgeable.

We are looking to return next year and will spend the winter researching where we would like to visit.

We will have no problem recommending China discovery as a tour operator.

We will be in touch again for your help when we have decided on areas of interest.

Many thanks

Kind regards

Helena & Simon Lewis

Hello Shirley,

Thank you with your help for the trip so far. The cruise was wonderful!

Heidi

Hi Wonder,

Thank you so much for everything you have done for us! We will for sure, recommend you and your company to friends and family :)

Please see as follows the completed Evaluation form. We are working on a Tripadvisor review and will post in the next few days as we are now back at work!

1. Vivien was very helpful in the early arrangements of our itinerary. She answered all the questions that we had and adapted ithe agenda to our needs.

Wonder responded swiftly to all our questions. He was very patient and understanding, especially with our delays with our China visa applications. We were very appreciative and it helped lower our stress levels!

2. The itinerary was well organised and very detailed (which we liked). We got a good snapshot of each place in the short time we were there.

3. 100% we would recommend China Discovery. In fact we have already advised people we met during our holiday in China and Sangeet has posted your details on his social media.

4. Where a lot of companies lack customer service, China Discovery had it in abundance. We could not have asked for anything more.

We would like to say a big thank you to everyone at Head Office who was involved in organising our trip, you have been a pleasure to work with. Also a big thank you for all the generous gifts and the birthday cake!

A professional, knowledgable tour guide leads to a pleasant experience. What we discovered at the end of the trip was that having a good rapport with your tour guide is very important and makes all the difference. Someone who is able to listen and understand what we expect from our day (We like to go where the locals go, where the locals eat. We like to learn more about the culture and the people who live there, it is not about the fanciest restaurant or the really touristy areas).

5. Although the itinerary and the guides tell you the agenda for the day, a rough idea of the timings would be useful at the start of the day. This way we know what we are working towards time-wise, how long we have at each place, so we can respect and flex accordingly. For example if we wanted to spend longer at one place, we can then reduce the time spent in another.

6. We would be more than happy to share some photos if you would let us know what you would like them of, as we took quite a few! Any particular place? Ones with us in them, etc?

7. Of course, we would be happy to speak to potential customers!

All the best

Pikkam & Sangeet

Hi April,

I am still traveling and not back to Singapore. Regarding the cruise, my wife & I enjoyed very much. It was very well organized & the food spread was excellent. There are wines provided during meals and service was excellent. The embarkation process was smooth & I have to commend century victory staff for a job well done.

Thank you for helping me to book this cruise.

Regards,

Mr. Yak

Hi Phoebe,

The hot pot was super! It was too spicy for me, so I ate the mild version.but my husband loved the spicy one!

All were interesting. Leshan Buddha was amazing. Sichuan opera awesome, my husband still trying to figure out how they changed masks. and panda were so cute.

We love Chengdu. the hotel was also very good, modern, and great location

The cruise was awesome! David our Chongxing guide was excellent. Chongxing was our biggest surprise.Chongqing's night view was stunning

Yes, we got lucky with the weather, sunrise and sunset in Huangshan

Phoebe, thank you do much for organizing our tour in China, Great job!

Zakrevski

Hallo Evelyn

All is very fine. Now we are in Guangzhou. Judy picked up us perfect like all other giudes. The guides are all very very friendly, exact and flexible. All made a perfect Job.

All is good Judy will bring us to the station.

Eberhard

Dear Evelyn

All is absolute fine in China. The guide Anna in Beijing was very good and flexible.today we arrived in xi an. Weather is rainy.

Eberhard

Dear Evelyn

We are back. We are at home after 4 weeks wonderful hollidais in China.

Your help was excellent.

many thanks for all. You and your collegues did a very good job, very perfect, flexible and very very kindly.

Many thanks from us from Germany Berlin

P.S. When a friend want go to China i will suggest him your help.

Eberhard

Hi Evelyn,

Tour is very good. We all enjoyed it. we are happy with whole trip. Local guides are extremely helpful

Thomas

Hallo Evelyn,

many thanks for your organizations... All works very well

Juergen

Hello Wonder,

I am finally back in L.A. after the amazing and breathtaking views of our memorable China trip!

I am writing to thank you for your efficient and gracious service, and special thanks for taking the time to meet with us in Chengdu and the choice of such a beautiful souvenir for all of us. You sure have showed us a great example for excellent Customer Service.

Once again, we thank you very much for being so patient, answering all of our silly questions and explaining all that we need to know. You are Mr. Wonderful!

It was truly a great pleasure working with you, your professionalism and experience have been a great asset in planning my trip and I look forward to doing so again in the near future, hopefully in 2024. And, I can assure that you will be highly recommended to all my friends and family for their future travel needs.

Meanwhile, wishing you good health and happiness for years to come! Take care!!

Best Regards,

May

Dear Jack,

I just want to let you know that we had a fantastic cruise tour with Century Victory and its highly competent and kind staff.

The cabin was very fine, so was the restaurant and the excursions. We chose the ship lift tour in the end which was also amazing.

Once again thank you so much for your assistance in making this tour possible.

Best regards,

Birte and Per

Hi Rita,

The ship is fabulous so far and thank you

Dominik

Rita

Yes, we enjoyed the cruise very much, thank you! Let other clients know the main entrance has moved to just south of #11.

Stephen

Hi,

We had a great trip Leo. The arrangements were great from the moment we landed in Chongqing. Thanks so much for helping to accommodate our different requests.

Kent

Hello Wonder,

We enjoyed it very much, that’s a simple feedback :)

Regards

Tomas

Dear Vivien,

Just wanted to thank for all the patience and attention you had with me.

Cruise was great, i was even upgraded

Train trip was also very smooth and on time, easy to connect between two stations in Changsha.

Thank you once again!

Delyan

Hello Wonder,

Yes, we are back home. We had a great time. My favorite part was the service, especially. The English-speaking staff. They worked really hard to make our trip enjoyable. We upgraded (ship was not full) to an executive floor. That was a good decision.

The tours, were interesting, even. If the weather did not always cooperate.

Food-wise, I really appreciated the excellent coffee and the quality of the red wine!

We will be sure to recommend you to others. Thank you.