Century Oasis Cruise Ship

Dear Rita,

First of all, I wish to apologise on my late reply. We just returned from Guiyang last evening after extending our stay on our own in Chongging and Guizhou after our cruise ended. Here's my reply to your survey.

1. We did not take any tour arrangement but the group enjoyed the cruise booked through you.

2. For the cruise, I am willing to recommend your service.

3. None suggestion.

I wish to thank you for your patience when booking the cruise for us, especially when arranging for payments, which did not go through smoothly due to typo error first on our part and then the bank's part.

Kind regards

Guat Keng

Dear Jack

Thank you for planning such a wonderful trip for us in China. We thoroughly enjoyed your country and the people were phenomenal! The guide & drivers you set up for us couldn’t have been any nicer or professional. It was a perfect experience for us. We head home tomorrow via Japan and for some reason in Japan I’m able to send emails.

Sincerely yours

John and barbara lee

Dear Leo:

We just wanted to thank you for the lovely gift you gave us, as well as arranging such an interesting and engaging tour for us.

Thanks to your kind efforts, and the expertise of our guides, we feel we have gained a better understanding of your beautiful country.

Vincent & Beverly

Dear Rita,

Thank again for helping us. Edwin will do it, when he is returning home(He will return home on the end of september.

Regards

Handreas

Hi Wing,

Thank you. The pictures will be really helpful. We are thinking of maybe doing 1 day guided tour or Chongqing a couple of days after that. Can you send me some info about guided days tours around Chongqing? Either links or brochures are good.

Samantha

Thank you so much, Evelyn!

So pleased that the train has been changed. The service has been impeccable!

Kind regards

Ling

Hi Wonder,

It has been a most enjoyable experience! Thank you!

Best regards,

Bart Roelofsen

Hi Dear April,

Thank you for following up with us. Crystal and I had a great time on the trip. The trips you helped plan and booked for us went really well as planned.

The tour guide David and Sally are both very friendly and knowledgeable about the tour sites. The Chongqing Metropolitan Hyatt hotel is at a very nice location, walking distance to the Hongya Cave. We enjoyed the great night view of the cave, river and Chongqing. Crystal even did customized photo shoots.

The cruise ship Century Oasis is very nice as well, including nice room, delicious food, spa, top deck and their staff are very friendly and attentive to the guests. The off shore attraction tours are well organized, and we joined the English group. Crystal is amazed at the Feng Yan San Guo Show, very much interested in the Chinese culture. We enjoyed the great views along the river, and got lucky in seeing the water discharge of the three Gorges Dan. Overall we had a wonderful tour and cruise! We really appreciate your great service, excellent communication and very attentive to our needs.

Hi Wonder,

The tour is great,we enjoyed it very much,as well as the cruise.

I could like to thank you for this wonderful tour of ours. Everything is just perfect,you as our consultant, you are really great, you really did your best to arrange it the way we wanted.

The tour guides and the drivers are friendly and courteous, they are really good in what they are doing.

The accommodations are nice and clean,location is good, hotel's staff are nice and helpful.

Definitely we will recommend your company to any of my friends who is planning to visit China, and me and my daughter are planning for another tour.

Thank you so much.

Sincerely

Ruby and Gigi

Hi April

We are glad to have chosen to Century Oasis. The ship is new, spacious and clean. Staff were friendly and provided excellent service.

Thank you for checking with us and I'm really pleased to have booked with Yangtze River Cruises and for your prompt service.

Regards

Heong

Hi Wonder,

Everything went well and the staff was very helpful! Maybe the lunch and dinner were a bit crowded, so we had to upgrade to a VIP restaurant and then it was ok. We were not used to travel in a group when go to sightseeing but at the end it was fun. We were very satisfied with the cruise it was clean and new and strictly non smoking! By the way, we are leaving China for good in a couple weeks, since our 4 years contract has come to an end! We want to THANK YOU for organizing and taking care of our many memories trips in China, we REALLY appreciate!

Thank you!

Stefan

Dear Amber,

Thank you for your support.

The journey was very nice, we were very satisfied especially with the crew.

Nice greetings,

Lora

Hi Phoebe,

Yes, everything fine. Thanks.

Very nice cruise.

Andreas

Oh congratulations then Jack!

Yangtze River Cruise could be better if the weather was great. We love our room though however should improve on sound proofing the room. Guide Betty for White Emperor City spoke excellent English. We were disappointed with the dual language guide for Three Gorges Dam Project. He spoke Mandarin most of the time and we could barely understand!

Sharon

Hi Jack,

Sorry for this late reply. I had a very busy day today running errands here and there, so many things to attend to after my return from China!

The Dazu tour was great! David was a great English speaking guide and he took care to go through with us the history of Dazu Rock & The Beishan Carvings. He was very knowledgeable, nice and friendly. Then he took us to a nearby Restaurant for our lunch, the food was good and the price was reasonable. Unfortunately we couldn't converse much with the driver as he can't speak english and our Chinese was quite limited but he was very pleasant and nice. The car was nice, clean and comfortable. All in all, we had a great day!

Oh, we enjoyed the Yangtze Cruise too ... there were a lot of activities to do on board if we chose not to join in the excursions. 4 days 3 nights just flew by so fast, which meant, we had a great time. The Officers and Staff on board the cruise were very welcoming, friendly and helpful, which made our stay very nice and comfortable.

The transfer from Yichang Three Gorges Dam Centre to Yichang East Railway Station went smoothly and without any problem. With the help of the Cruise Manager Allan and Vivian from your side, we were able to finalise the final details of the transfer. We arrived at the Yichang East Railway Station at about 13:30, with plenty of time to spare before our train left for Chongqing at 14:45.

As for the train tickets, thank you very much for your patience and your time in getting us the train tickets back to Chongqing on the 30 April, at no extra costs. It was a very great relief when we heard that!

All in all, we were very happy with your services! Both you and Jason were very professional and were there to help us with our itinerary along the way and everything went well as planned. I would definitely be in touch again when I plan my next trip to China.

Thank you again and may you have a great day!

Warmest Regards,

Kat

Hi Evelyn.

Yes. We arrived safely and touring Beijing now. Thanks for your hospitality and all the professional tour guide and driver arrangement

Lim

Hi Tracey,

I have been well and on a cruise in Japan.

The tour in China was superb, I enjoyed each and every moment, all of the guides were great and helped me with the trains. Thank goodness I had your contact those couple of times I or the guide was in the wrong spot for pick up! But that’s part of the adventure.

I would have like to have had more time or a short trip in Shanghai at the end just to see the highlights like the Bund.

I was disappointed with the pandas in Chengdu as I thought they were in the wild or semi wild and not in the zoo, however that is my fault for not asking the question before hand or doing more research.

Thanks so much h for looking after me while I was in China, I felt very safe, secure and will come back again.

Nicola

Hi Wonder,

Just to thank you for defraying postage in sending the jacket I left at Xian hotel to Shanghai hotel. Please send my regards and my appreciation to Sally in managing the jacket to Shanghai.

Apart from her help to send the jacket, Sally has been a wonderful guide not just for Xian and Terricotta warriors but also as we discovered she’s very knowledgeable in China’s history. We had lengthy conversations and I’ve learned much from her.

Regards,

Steven

Hi Wonder,

We wanted to take a moment to express our heartfelt gratitude for the great experience we had aboard Century Oasis. As a family, we’ve traveled to many places around the world but this trip truly stands out as one of the most memorable.

Thank you Wonder from yangtze-river-cruises.com for helping us to arrange the cruise. Your attention to detail and excellent customer service made the booking process smooth and stress-free. We couldn't have asked for a better experience, and we're already looking forward to our next adventure with your company.

Also thanks to our amazing cruise manager Allan Chen and all the cruise crew members on Century Oasis from Chongqing to Yichang. From the moment we stepped on board until our final farewell, Their attention to detail and dedication to ensuring a fantastic experience for all passengers was evident.

The ship's cleanliness, quiet ambiance, and outstanding service truly made our time on board feel like a dreamy escape from the hustle and bustle of everyday life. It was a haven where we could relax, unwind, and immerse ourselves in the spectacular scenery of the Yangtze River.

Thank you once more for all your unwavering assistance, warmth, and for continually watching out for us. Can't wait to cruise again with someone as awesome as you leading the way!

Regards,

Andy

Dear Mr. Leo Li,

Thank you for arranging our wonderful China Discovery tour.

China is Amazing!.. It's a living legacy of the ancient, old, new and ultra-modern. Your english speaking guides always arrived at the right place and time and helped us understand the local sites, and your drivers expertly navigated the crazy traffic and toured us around safely.

From Beijing to Shanghai and everywhere in between, rickshaws on cobblestone roads to high-speed trains on elevated rails, China is full of cultural contrasts and lovely people.

Thanks for making our China vacation possible.

We appreciate you and your team’s support.

Xiè xie to China Discovery!

David and Mariann Steele

Dear Wing Zeng,

My family and I have now arrived safely back at home in Bangkok. We had a wonderful time on the cruise, and we would like to thank you very much for assisting us on the whole process, from booking the cabins to arranging transportation from Jingzhou to Maoping port. We are very impressed with your service.

As for your questions, here is my response:

1A: Wing Zeng always responds to our emails very promptly. At the beginning when I planned to book the cruise, Wing Zeng has been very patient to respond to all my questions about the cruise itinerary and the cabin types. I am very happy with her service.

2A: With Wing Zeng's help, our tour arrangements were very smooth. Our family travel with one senior and one small child, so we were very careful about transportation to and from the port. On the day of embarkation, Wing Zeng helped us book a van transfer directly from our hotel in Jingzhou to the port, which made the embarkation process very smooth and enjoyable.

3A: Definitely. I highly recommend your service to anyone who wants to take the Yangtze cruises.

4A: I'm very satisfied with your service. Our travel consultant is very helpful and professional.

5A: It would be nice if you could give a little warning that the water level in Chongqing might be too low around this time of year. Originally, our cruise was scheduled to end at Chongqing Chaotianmen port. But because of the low water level, we had to disembark somewhere else and took a 2-hour drive to Chaotianmen. The cruise arranges the transfer smoothly and it worked out fine in the end. But if this is something that happens usually around this time of year, it would be nice to be given a little warning beforehand.

Sira

Dear Evelyn,

We are having a wonderful time onboard the ship. Even though the ship is delayed for one day due to weather, the cruise company managed it so well that we're able to complete the original itinerary. That's a great achievement.

The staff onboard are excellent, I think it's a 6-star service.

All the best and God bless you.

Yes, the tour to Qu Yuan's hometown is a wonderful surprise for my wife especially and myself, it's like a bonus :-)

Hope you have a nice day.

Brgds

H. C. Chong

Hi Evelyn,

Thanks for your good service and follow up. Indeed we are thankful for your help especially giving us advise on the train ticket from Yichang to Chongqing and other help rendered. Will definitely refer you to any friends who would like to go for the cruise.

All the best and God bless you.

Regards

Ling

Hi Evelyn,

The weather of Jiuzhaigou was great. Not sunny, but slight sun, experience a little light snow on Long Lake, and beautiful masterpiece of creation in JZG. Huanglong was wonderful too. Nice weather. Even with the cable car, we walked a total of 16000 steps. Unforgettable 2 days

Century Oasis - it's new and we were given 3rd Level, but only dine in one restaurant. Still it's good. Allan, the Cruise manager took good care of us as we were the only few that requires English guides.

The Fengyansanguo show is super n spectacular. Very glad to have seen it. Thanks.

5* - Feng Yan San Guo

4.5* - Shengnui Stream

4* - White Emperor City

3* - Fengdu Ghost City

Time flies, but the memories remain. It's been a really great trip for my wife and i over the past 14 days. Thank you for your wonderful service. Really appreciate that. Only regret is don't have time to meet up with you.

Melvyn

Hello Jack.

We loved the cruise, and we were very pleasantly surprised to find some English speaking crew onboard, who gave us special attention.

The boat was almost new, with very high hygiene standards, the food was very good (although maybe a bit oily at times), and the excursions very entertaining and with English speaking guides.

We will not hesitate to recommend it,

Best regards,

Dan

Hi Rita,

It was great!

Thank you!!

Narinn

Hello Jack.

My wife and I wish to thank you for your recommendation. We also want to compliment the crew and the management of the cruise company. The ship is beautiful and the service is outstanding. We have now been here for 24 hours and are enjoying every minute on the boat and the tours. It has beyond our highest expectations so far.

Once again, thank you for your patience and dedication through the whole process. Kindly convey our appreciation and gratitude to the management and crew of the vessel and the owners.

Yours very sincerely

Bjørn

Thank you Jack,

My elderly parents and I enjoyed our cruise onboard Century Oasis. The sights are beautiful and the attractions well organised.

Joe

Ms Zeng

Thank you for following up on us. We both very much appreciate your good support, effort and kind assistance.

Kee up your good work.otta! Really good experience!

Ricky

Wonder,

My parents enjoyed it very much thank you! Haven’t heard the details though because I haven’t met them yet.

Kim

Dear Wing,

Sorry for not providing my feedback soon enough. We’ve completed our marvelous China tour and now at home recovering from the jet lag.

Yvonne and I would like to express my deepest gratitude for the exceptional level of service and meticulous planning you provided in organizing our recent Yangtze River Cruise from Yichang to Chongqing. We wanted to let you know how much we appreciate your efforts and the incredible experience you helped create.

From the moment we started discussing our travel plans, it was evident that you possess an extraordinary understanding of the travel industry and an unparalleled dedication to your clients. Your attention to detail was evident in every aspect of the trip, from the selection of high-speed train rides to the choice of accommodations and activities.

We were genuinely impressed with how you took the time to understand our preferences and interests, ensuring that the itinerary perfectly aligned with our desires. The thoughtfulness you put into every recommendation and suggestion exceeded our expectations. You have been very patient in answering our questions about train-rides and their respective station’s environment such as availability of elevators. Each destination we visited was captivating and offered unique experiences that will remain etched in our memory forever.

Your expertise in navigating the complexities of travel arrangements was evident throughout the entire process. Your comprehensive knowledge of the destinations, including the hotels, attractions, and hidden gems, truly enriched our travel experience.

What sets you apart is your exceptional level of customer service. This was clearly demonstrated in your follow-up calls to ensure we’ve boarded the train timely to Yichang so that we won’t miss the river cruise. You even helped us set up a new WeChat account while enroute to Shanghai. You were always prompt in responding to our inquiries and went above and beyond to accommodate any changes or requests we had. Your professionalism, patience, and positive attitude made the planning process enjoyable and stress-free. It was truly a pleasure working with you.

Thanks to your meticulous planning, our trip was an incredible adventure filled with unforgettable moments. We returned home feeling refreshed, inspired, and with a deep appreciation for the beauty and diversity of the places we visited. The memories we made will be cherished for a lifetime, and we have you to thank for curating such a remarkable journey.

Please extend our heartfelt appreciation to the entire team at Chengdu Bamboo International Tour Co. Ltd.. Your collective efforts and dedication have made this trip a truly extraordinary experience. We will undoubtedly recommend your services to our family, friends, and colleagues, confident that they will receive the same outstanding level of service that we did.

Once again, thank you, Wing, for your meticulous planning, exceptional expertise, and outstanding customer service. You have exceeded our expectations, and we’re genuinely grateful for your contributions in making our trip an extraordinary one.

Wishing you continued success in your career and many more opportunities to create incredible journeys for others.

Attached herewith is a photo taken while touring the Three Gorges Dam.

With sincere appreciation,

David