holloway33
Singapore
- Reviewed on November 29, 2019
- Tour Customized by: Mark
Both my husband and I had a very good holiday in China for a 10 days private tour organised by Mark Shen , the Consultant agent of China Discovery. Mark planned an excellent & efficient trip for us to cruise at Yangtze River and there after to Zhangjiajie and Fenghuang .He reverted promptly to our enquiries .Prior to the tour , he communicated with us many times and was so patient with the changes in itinerary we requested. He also tried to work within the budget we stipulated.
We arrived in Chengdu on a Sunday night and he personally received us at the airport . We were touched by his gesture. The tour guides and the drivers provided through out the trip were good though we are disappointed with Alice the guide from Chongqing. She was reading her messages all the time when guided us on the Chongqing city tour.
Mark was monitoring our schedule through out. He assured us the guides would be good on our subsequent tour in Zhangjiajie after our feedback.
We are very pleased that Mark kept his promise as Carrie , the tour consultant was really good. She speaks excellent English. She is caring ,helpful and insightful. We are very happy with the driver Mr. Du who drove very carefully when it was misty and raining from Zhangjiajie to Fenghuang. The scenery in Zhangjiajie is beautiful and majestic beyond description and it is a place one must visit.
This trip at Zhangjiajie was hectic and schedules were tight . However it was a bliss for us as every little detail had been well planned by Mark meticulously and executed by a very caring Carrie . Kudos to Mark & Carrie who gave us a very memorable holiday.
I would not hesitate to refer Mark Shen ,the consultant agent and Carrie , the tour consultant to my friends . In fact I have passed Mark's contact to my friend who is now in US.
Our heartfelt thanks to Mark and the team from Chengdu , Yichang & Zhangjiajie of China Discovery for giving us a memorable holiday.
Lily ( Singapore)
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