A Great Pleasure Relying on Leo Li @ China Discovery in Planning My 14-Day China Holiday
Englui

Englui

Singapore

Reviewed on November 4, 2019

I decided that it was time to visit China again after the last trip to Yunnan Province. For anyone who has the experience of forming a trip from ground zero for a group with different arrival and departure dates, it is truly time consuming and difficult. I finally established the travel route, from Xian, Luoyang/Longmen Grottoes, Pingyao, Wutaishan, Yanmenguan, Hengshang Hanging Temple, Datong/Yungan Grottoes and exit via Beijing. All I relied on was Google Map (checking on location and distance), China's high speed train schedule for connection, Booking.com for hotel, skyscanner for flights and many different sites on the web for what to see. What I needed MOST was to find an expert in China to assess the viability of my holiday plan, offering new ideas and advice to shape my travel plans better. We also needed an English speaking guide, a vehicle, a driver, someone to book/issue our high speed train tickets, and other considerations relating to convenience, flexibility, safety, support, trust, cleanliness, friendliness, speed of response, visa application; and may I add, also a fair price without feeling being ripped off. Having emailed a few Chinese travel agencies, Leo Li from China Discovery reverted in a timely fashion, with clarity of good English, and a competitive quote. We soon started our engagement with emails to and fro. Needy travel companions were annoyingly making new demands and changes. Leo was so prompt and accommodating with multiple changes I made over the period of shaping and tightening my travel plans. I appreciated Leo's understanding and patience and the price revisions he kept making. The only anxiety I felt with Leo was when I had to send money over to China by Paypal to a different named person, without a formal offer and invoice. Despite Leo's explanation, I was worried but took a leap of faith this is China Discovery's work process. It turned out safe and sound, and Leo was quick to confirm the money transfer. Although I have never met Leo, my trust on him soon developed and I felt very comfortable relying on him and his expertise. When the trip started, we were provided with very reliable, friendly, experienced and most helpful and thoughtful guides. We were also impressed with the drivers who took such care on the road for our safety. We ended up having meals together most of the time. The guides recommended restaurants well. We avoided those standard tourist restaurants and went to where the locals would go. We enjoyed the food so very much, and China is not as cheap as before as my memory tells me. Well, one advice on booking hotels in China - use Ctrip.com (you get more options and better deals and can also book China's speed train of amazing network). When you are in Luoyang, make a day trip to explore the gorges around the area of Xiolangdi. When you are at Pingyao, include a day trip to Mianshang. We were there 14-28 Oct 2019, and we had mostly blue skies, autumn leaves and pleasantness around. I want to thank Leo for being such a reliable guy (leo@chinadiscovery.com) and a hickup-less trip! Bravo!

Date of Experience: October 13, 2019
Trip Type: Traveled as Families
Tour Customized by: Leo

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