Alice K
USA
- Reviewed on May 30, 2019
- Tour Customized by: Wendy
I booked online for "6 Days Guilin In-depth Tour from Hong Kong" for my husband and me. We had our own local tour guide and driver with us for the entire 6 days. Our local guides (Alice and Smiley) both were attentive, helpful and very nice. Scenery at every tour spot was really great and pictures do not do them justice at all. Must visit in person to see the beauty of nature. Only issue with this tour was booking the round-trip high speed train tickets from HK to Guilin. Apparently, somehow there is no tickets available in advance until they are "released". I am the type of person that book cruises a year in advance, plane tickets at least 1/2 year ahead, etc. Not knowing if we had train tickets or not until a few days before flying out from US to HK was maddening. Then not knowing if we have the return train tickets from Guilin to HK (while in Guilin, tour guide made multiple phone calls to her contact in HK office)- no responses until we called Wendy Dan located in Chengdu (my direct contact from online booking) - then the local guide received the call the afternoon before we were to leave Guilin. OMG - personally, I cannot do that ever again. I would rather fly in and out instead of having to deal with the uncertainty of the high speed train ticket system. However, once you get on the high speed train - it was great and 1st class seats are the way to go.
Please note that the train ticket problem was not the travel agent's fault for the way the ticket system works in China, just be aware that there could be some unusual ticketing method. I would definitely book again with China Discovery again if we need personal tours again.
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