Xian Reviews - What Our Customers Say about Their Xian Tours

Hi Rita,

The best experience ever!!!! I fell in love.

I received your lovely card and cute gifts, thank you so much.

Done it! As always it’s my pleasure to hire your company services, see you in the next adventure.

Emmy

Hi Shirley,

I'm writing to provide some feedback on our recent Xian and Beijing trip that you put together for us.

We travel a lot, in the past year to Japan, New Zealand, China, Turkey, Africa, China, and finally this Xian/Beijing trip. I bring this up to highlight that we deal with a lot of travel professionals. You are easily the best travel professional we have dealt with through all of those trips. My wife, who happens to be Chinese asked me to make sure to keep your contact information for future China trips, with the intention of replacing the China based agent her brother usually uses for our trips.

Please let your manager know that we would probably not have used your company if not for you. Bamboo Travel is new to us and in a foreign country, so we had doubts as to what to expect. Your service was excellent from start to finish which really gave us confidence in your company. We had a little bit of an unusual itinerary and some constraints related to our other China travel prior to this tour. You were able to work through all of our issues with fast responses to our questions.

You also went what I would say was above and beyond expectations. The final example of that is a friend in the US was shipping some things to our hotel in Beijing for me to bring home to her. I contacted you to confirm the hotel name before they shipped the items, expecting I would then have to figure out the shipping details. Your reply not only confirmed the hotel, but you provided the shipping info in both English and Chinese, which saved me the hassle of trying to figure which address to use. Not a huge thing, but it's those small things that add up to a big difference in customer experience.

Thanks again for everything!

Xian:

Our guide was Waldner and we liked him from the start. We were just coming off another tour with another company which had maybe the best tour leader we've ever had. Even though we were always comparing Waldner measured up well. He was great at explaining the history of places we visited as well as answering our cultural questions. The restaurants/food were very good. He and the driver also modified the itinerary somewhat to optimize the driving based on our arrival and departure times and locations. We liked the hotel in Xian. The car (van) was very comfortable. Waldner also helped arrange tickets for a night show for us.

Beijing:

Pickup was great; even though we got in late the guide that picked us up was there and actually met us at the track. Cindy was our guide and we really liked her also. She is very knowledgeable and willing to answer (a lot of) questions. This was my 3rd time in Beijing and it was amazing what a difference having a good guide made. Cindy and the driver also modified the itinerary to optimize the driving. She also helped us book tickets to two shows, one of which was not on your list of optional items (Lao She tea house). Cindy was concerned about us ordering a cab so she stayed at the show to make sure we got back to our hotel ok. The restaurants/food were very good. The hotel was good but not great; for example we had hot water issues every day, and when I went to pick up a package that was shipped to me they just left me to dig through a pretty large pile of packages all addressed in Chinese.

To wrap up, I would rate the overall experience of looking for a trip, picking a company, and traveling 9.5 out of 10. Shirley, your service was 10 out of 10.

See you next trip!

Terry

Dear Rita,

Feedback.

The trip organised by Rita Jiang to Beijing and Xian was very well planned and enjoyable, showing the best of Chinese history, culture, heritage, and enormous progress.

Your 2 guides, Linda Chua and Beryl are very good. Linda went out of her way to take us to Peking Opera at night. The kids were tired, so we did not go to Summer palace and Heavenly temple, and did not go to Xian Pagoda. It was our choice, so its ok. (I have been to all)

The 2 bus drivers were excellent, very careful, disciplined and good temperament and helpful. I could not give a tip to Beryl at Xian station, as I had to rush into toilet inside, and did not know she could not enter the train Station.

The pace was good, but the last day of train from Xian, to hotel (plus late dinner scrabbling in Beijing), then early next morning to airport was too Hectic. However, it was because we had to return on 8.12.24. we wish we could stay longer in Xian, and elsewhere. We could probably have gone to Xian by train, then fly back to Beijing by plane, but one way tickets could cost much more.

Anyway, thank you very much for all your fine arrangements. We all enjoyed the short trip.

For the kids, the major highlights were the Great Wall, Terracotta warriors, Acrobatic show. They will treasure. I will plan more trips for them to China.

Best wishes and warm regards,

Richard

Hi Jack,

First of all, thank you so much for organising our China tour for us! It started a bit scarily with my emails being intercepted and nearly losing all my money to scammers but I'm so glad that I decided to continue on and go on the tour because it ended up being absolutely fantastic!

My friends and I had a fantastic time everywhere we visited. The guides that you organised were excellent. They were polite, understanding and spoke excellent english and all of them possessed an excellent knowledge of there local area.

Our guides were Eva in Beijing, Beryl in Xian, Ella in Guilin/Yung shao, and Laurie in Shanghai. They were all fantastic. Particularly Eva in Beijing. She was absolutely lovely and kind and very informative. We actually wanted to take her the rest of the way with us! But the other ladies were all great as well. All the ladies were very accommodating with our requests and would make last minute changes (with the offices assistance) to our schedule if we requested it (like at the great wall when we wanted to go up on the gondola and down via the tabogan).

The sites -

As for what we saw in the timeframe that we saw it, I don't think that we could have done much better! It was a whirlwind tour but your team managed to fit in all the highlights everywhere. I don't think that we really needed much longer anywhere but I wouldn't have minded another day in Xian to do the Mount Huashan Cliff plank walk. But I know it would have been too physical for the rest of my group.

I'd like to have seen that and Zhangjiajie (it would have been too much walking for my fellow travellers) and Harbin in the ice festival. But I'll have to come back to see them.

One addition that I think is worth while offering is the Tea Research Institute in Guilin. We added that in and it was very interesting. I had no idea about how the different types of tea are made.

Thanks again for you help putting this tour together for us and persevering through all the challenges and requests to change the schedule from me.

I will definitely recommend your company to others and, as a matter of fact, I have already! (To a workmate).

If I come back to China I will definitely use your tour company again.

Thanks Jack!

John

Hi Jack,

Below are some comments for you from us. Thank you and ChinaDiscovery!

“We are very impressed with China Discovery. They are a very reputable company as we found out. Our 22 day trip in China was amazing. Our travel consultant Jack Li arranged everything for us. He was great and kept in contact when necessary. We are very appreciative of his help from the beginning to the end of our planning and trip. Everything ran smoothly as per transportation, guides, meals and excellent hotels and attractions. It was a wonderful experience for the two of us through our China Discovery private tour. All our bucket list destinations were met. We enjoyed comfort on speed trains, airplane, cruise ship, boat, vans and cars. The guides spoke English well and were very informative and had pleasing personalities. Food was tasty and many choices available to try. The hotels were top notch and with great service. The attractions and daily sight-seeing was incredible. Again we would like to thank Mr. Jack Li for his welcome to China gifts he gave us when in Chengdu. This was our once in a lifetime trip to China and it truly met all our expectations and more. The rating would be 10/10 for sure. Thank you!”

Don and Sharon

Feedback as follows,

Wonder did a fantastic job arranging our trip to Shanghai and Xi'an. He was able to change our itinerary with very short notice. His communication via email is always prompt and explaination always clear. The private drivers in Shanghai and Xi'an were both excellent. Tour guides in Shanghai and Xi'an spoke excellent english, friendly and knowledgeable. I already recommended Wonder and China Discovery to my friends and would not hesitate to use them again for future travels in China.

Best,

Cindy

Dear Rita,

Tqvm again for all your support & your professionalism and great friendship. Below are our team appreciative & constructive feedback for your attention.

Keep in touch and god bless you always.

Thanks and regards,

Chew

Hello Mr Wang,

We’re back in Singapore. It was a wonderful holiday and experience. Thank you for the well planned itinerary. I must say Mr Waldner is truly an amazing guide. His knowledge and enthusiasm made our tour very memorable. We enjoyed every moment. We’ve learned so much about the history of Xian. Thank you again to Waldner and the driver Mr Wen for showing us around. They make a very great team together!

Best regards

Kirstie

Hi Rita,

Can you give a massive thank you to each of the tour guides. They were all amazing. Linda, Jenny, Joe, Bruce and Linda. Had so much fun and they are all so knowledgeable.

Nigel and Lorraine

Leo,

Sandra and I would like to thankyou personally for a great tour through China.

Your drivers and guides were fantastic and the fact that our lunches and admissions were all paid was great.

I cannot recommend this tour highly enough and will pass your details onto everyone that I know that is even thinking about China for a holiday.

Many thanks Again.

Kind Regards

Wood

Hi Reya,

Beijing tour was wonderful I was very pleasantly surprised and impressed by the city, history and thanks to you really learnt a lot.

It was a fantastic tour everything was great highly recommend and definitely will come back to China, absolutely impressed me and my son. Thank you Reya, you’ve been great too.

Praveen

Dear Leo,

Everything about our trip was wonderful except the very hot weather. The tour guides and drivers could not have been more helpful and informative. We are very pleased and have recommended you to everyone we know.

Joy

Hi Jack,

We had a great time on our trip thanks.

The trip went very well (apart from a rainy day in Pingyao), with no hitches.

Guides were all excellent, and took us to some great restaurants! All drivers were good as well - all punctual and drove safely.

Hotels were excellent, with the Beijing and Pingyao hotels standing out.

We had a great time and are sorry that it's over so quickly!

Many thanks.

Steve

Hi Wonder,

Thanks for all the arrangements for the trip, it has been great! Noticed that you have meticulously planned even to the seating spot in the train, appreciate that.

We enjoyed the Beijing part of the tour and have recommended it to my friend who is keen.

Thanks and regards,

Gina

Hello Reya,

After the Xi’an tour, my wife and I had to visit four other cities in China. Hence, I could not reply sooner. We only returned to the US a few days ago.

I am going to be brief in what I write below. If you believe that I more detailed response could be useful for China Discovery, then please understand that it will take me a while before I can find time to do so as I have a lot of work to do after returning from a long trip.

Mr. Waldner Zhang is a good guide. (Please pass him my regards if you have a chance.) He excuted his duties with enthusiasm. A big challenge that he faces – and other tour guides face, for that matter – is that there are very huge crowds at many tour sites in China. That renders the job of the guides tremendously difficult. By the way, on Day 1 of the Xi’an tour there was supposedly an opportunity for me and my wife to put on ‘hanfu’ for pictures. We told Waldner that we were not interested. (On a couple of occasions, he went out of his way to try to help us with our SIM cards as we struggled to get our phones to use China’s digital payment system. I commend him for his effort, even though he confessed to us that he’s not very ‘tech savvy’.)

Again, I am happy to share more thoughts after I can catch up with my work, although that is going to take a while.

Best,

Peter

Dear April!

Amazing aftertaste from our tour… we still thinking and talking everyday about it. I just started writing reviews on Tripadvisor, want to do it properly. I will right general one and, by every place we visited to mention your company and hopefully to attract more Russian and foreign guests. I will message you as well with private comments on hotels etc.

I feel that China is an incredible destination and culture. We appreciate that you made our China discovery the best memorable experience and encouraging to continue it. I know, that I drop some stress in the beginning, apologies for it, need to have more trust and explain better our wishes. You made our trip perfect and we wish to come back next year) it will be much easier next time I promise)

Maria

Hi Leo,

All group members are very happy with the trip and planned itinerary, guide provided was excellent with local knowledge and personnel services. With one exception, the guide at Turpan and Urumgi, seem to care more about his cell phone messages and try to rush us through every highlights, especially at Urumgi heaven lake, he is so worry that we will be late at the airport, that most of us miss most of the surround landscapes. It took us whole day to visit Heaven lake and transfer to airport, after check-in, we still waited almost 4 hours at the airport before we depart to Kashgar.

For most part of lunch and dinner provided was excellent and enough for all of us, again except for Turpan and Urumgi, lunch only with one fish dish and one pork dish, all others were vegetable, request for fruits after lunch, was told it is not available.

At this time, we are so grateful to have the service of guides that help us check in at airports, train stations.

Regards

Edward

Dear Tracy Tan,

I am You Chew Lee, one of the Group of 12.

I specifically draw your attention to the above caption.

We had been given a total of 5 local tour guides, one male and the rest females.

I would like to write to put on record two of your best tour personnels in this China Tour 15 – 27 Oct 2024.

They are Amy leading us around Lijiang and Linda providing tour assistance in Xi’an.

I rate them favourably,

01. in their ability to relate to us ,

02. in their proficiency to speak clear and good English,

03. in their capability of looking after our safety, welfare, and care,

04. in their punctuality and,

05. In their passionate love and desire to provide us with well informed knowledge of the places we visited with great integrity and diligence.

I would appreciate it very much if you could use your good office to convey my gratitude of their great performance and service provided to us.

I thank you.

You Chew

Dear Tracy,

Just wanted to say the trip was very successful and I enjoyed it tremendously. The itinerary/ sites visited were perfect, every single place was worth visiting. Many thanks for your patience with the many changes made to the travel plans and I really appreciated your prompt response to my enquiries. I would definitely travel China with China Discovery again.

Yours sincerely,

S. Lam

Hello April!

We are in awe. Our China experience is an eye opener. We were made aware of the past & present culture, the history & the natural beauty of China. We are very happy we chose your company.

Firstly, I would like to thank you for your superb services in coordinating, suggesting & accommodating all our wishes & concerns. You responded in a very timely manner. You were very informative & reassuring.

In Shanghai, Sandra gave us an overview of Shanghai that made us realize how progressive this city is & what the future will be. Our driver & Sandra were literally glued to us to make sure we feel safe & taken cared of while we toured. Sandra took us all the way to the security gate.

Daniel Ye, our guide in Guilin- Yangshuo raised the standard higher. He should be cloned. A cheerful greeting welcomed us in our very late night arrival in the airport. He even called our hotel to make sure our room is ready. He gave us an overview of the tour program & what to expect in a timely manner. He gave us very important & pertinent information of what lies ahead ( making sure we understood the Impressions Sanjie Liu program ). It made us appreciate & understand more whatever was in front of us. He even made sure we felt & were treated like VIP’s. What a treat! He never left us alone while in his ward. He took us to our hotel, to all the places we were going to, to the train station & made sure we feel safe, taken cared of & everything is all right.

Mr. Moore the driver is equally efficient. A clean van, with water all the time, drop on & off point very exact & timely, he even makes sure we wear our seat belts.

Alina in Zhangjiajie was not like the other 2. Information was sparse. She was in the phone most of the time. Could be that she was calling regarding our affair but again info was sparse.

The driver also seemed to have other things to do. Wait time for him was longer. He took to the show, I made extra effort to make sure we would not get lost.

Vivian in Xi’an, was great. She is at par with Mr. Ye. Very knowledgeable, cheerful, took us to our hotel until we are settled. We did all the tours as indicated except for the trying of costume part. We were tired, it was raining & we were not really interested in trying them on. Our driver again was efficient, precise & timely.

Linda in Beijing was good too. Would have been better if she welcomed us & bade us goodbye at the airport but we understand that she lives far.

The program was excellent from day 1 till the end in Beijing. We learned a lot & the shows we watched were exquisite. Only in China! The museums, the sites, the Terra Cottas were unbelievable. The natural beauty, the rivers , the mountains… indescribable.

The train ride from Guilin to Zhangjiajie was not my favorite. Noisy, cramped space, overcrowded poor services. The train from Xian to Beijing was beyond our expectation. Linda took us to the business lounge & made sure the staff took us directly to our seats. Wide big seats with slippers, blankets & pillows. Unending supply of snacks & drinks & dinner was served. Upon getting of the train, our escort was by the train door & guided is thru the pandemonium of the Beijing station. Again we were taken safely to our hotel.

I hope I have somehow provided you with some feedback. I would not hesitate recommending you & your company to our friends & relatives. We might even come back.

Eloisa

Hi Jack,

My wife and I returned from our China trip yesterday. The crowds at most sites were overwhelming and something that we are not used to. However, I want to let you know that we had a wonderful time mostly due to China Discovery's wonderful tour guides!

Each guide enriched our experience with both their knowledge of the cities, sites, cultures, people, and foods. They were all prompt, patient, and engaging. They were very helpful in navigating the complexities of visiting China. My wife and I enjoyed their company and conversation greatly. I don't believe we would have had the same experience in China if we had traveled there by ourselves.

All the drivers were also very courteous, on-time, and helpful!

Unfortunately, my wife caught a respiratory illness on the Yangtze River Cruise and was quite sick at ZJJ. Our guide Tim, however, was there to assist at night and brought her to the hospital to see a doctor. Tim helped us navigate the Chinese health system, stayed with us throughout the hospital visit, and brought us back to the hotel late at night! We are very grateful to Tim's extraordinary assistance!

Although we provided a paper review at the end of each location, if China Discovery has an overall review of our trip that needs to be completed, please let me know!

Again, thank you for your assistance in all the planning prior to the trip and your quick responses to my questions during the trip. Knowing you were there to assist us throughout our journey was a great source of comfort!

Regards,

Alex

Dear Jack,

Don and I want to thank you so much for arranging this wonderful tour for us. Everything has been fantastic! A big thank you for the gifts today! The Chinese chopsticks set, the Panda Player ornament, the Panda magnet, the Hand Drawings of Chengdu and the Panda postcard with your kind words are all so lovely and meaningful for us. We will treasure them. Many many thanks!

We are so impressed with China! The accommodations, the food, and the chosen sites for us to see are amazing! We will tell our family and friends to come to China and use China Discovery!

Take Care

Sharon and Don Hildebrandt

Thank you Tracy for the update.

Our trip has again been enjoyable this year, guided by Kimi (Xian) and Jamie (Chengdu). The train from Xian to Chengdu was comfortable. We look forward to the Yangtze cruise starting tomorrow on Thursday 24th October.

Regards,

Timothy

Dear Tracy,

Thank you for ensuring our rail trip Beijing to Kaifeng went smoothly. It did, and the arrangements you made are much appreciated.

Please see my feedback to Silvia: Dear Silvia, thank you very much for your help at the Beijing rail station.

The journey in Louyang went well, and Fey, the guide is very helpful, attentive and kind to our eldest member.

Xian visit was a great success and credit to be given to Betty the guide who is excellent, knowledgeable, interested in her work, and first class story teller! She surpasses all the guides in our trip of last year and this.

Wah

Hello Phoebe,

Thank you so much. We really really loved our gift and appreciate the amazing service you have provided. Pandas are the best!

On my return to England I will write a detailed review for you.

We have really enjoyed our time in China and have had a wonderful time thanks to China Discovery!

Thank you again

Oliver Foster

Hello Wonder,

I am so sorry for the delay in response. I got home four days ago and only now had the energy to reply. Yes, you are welcomed to publish my evaluation and pictures. I will send the pictures separately.

I went on a four day tour of Yucha Grand Canyon and Hukou Waterfall arranged by China Discovery. My travel consultant was Wonder Wang. I was totally impressed with the response time, the efficiency with which the trip was arranged, and the quality of accommodations along the way. The company provided a very spacious van, which made the road trip very comfortable. The driver was very good at navigating through traffic, construction, and crowds. Last but certainly not least, I had the most wonderful guide, Bruce. He was very fluent in English, probably one of the best guides I’ve had in China. He was very knowledgeable about the history and geography of the area. He was very enthusiastic about educating me on the historical significance of each place we visited. Most importantly, he was flexible and allowed me to make small changes to the itinerary. I learnt a lot from him and now I am eager to perhaps go on another tour with China Discovery. Thank you, Wonder and Bruce!

Best regards,

Emily

Hi Evelyn,

Just to let you know that we had a great time in China. Both tour guide were excellent. Linda was truly fantastic, she took us onto our train and got us settled into our seats before leaving.

Kind regards

Vince

Hello Wonder,

We have now returned home.

We would like to thank you for our trip it has been fabulous. We have thoroughly enjoyed the trip. We wished we had more time to spend at the sites but time was always against us.

We have only praise for the tour guides we had on the trip. They were all very helpful and knowledgeable.

We are looking to return next year and will spend the winter researching where we would like to visit.

We will have no problem recommending China discovery as a tour operator.

We will be in touch again for your help when we have decided on areas of interest.

Many thanks

Kind regards

Helena & Simon Lewis

Dear Jack,

Thank you very much for the excellent organization of our trip to Shanghai, Xian, Chongqing and the Yang Tze River cruise.

Everything went smoothly as planned. The guides provided were excellent, Timu our guide at Xian was exceptional. All the guides spoke good English and had very good knowledge of the area and the history associated.

The cruise was also amazing. The food was delicious and the scenery was really beautiful. We have no problem communicating because there are crews on board that can speak good English.

We will come back to visit other parts of China in near future.

Once again thank you from all of us.

Alice

Dear Leo,

Apologies for the late reply. Here is some feedback:

• Overall travel experience: really great! Our trip to China was one of the nicest trips we have done so far, with a good mixture of culture, nature and ethnic diversity.

• Preparation: efficient and timely communication re. changes we wanted to make to the itinerary. So a big thanks to you (and Catherine before covid) for helping us to schedule this trip! We also appreciated your help in cancelling the Tiger Leaping Gorge hike and to replace it with the Dali visit. Maybe one comment to consider: maybe it is better to recommend foreigners to avoid the Chinese school holidays from mid July to end August. Especially in the Forbidden City and Terracotta Warriors museum, it was overly crowded.

• Transportation: overall, we were pleased with the bullet trains and flight connections. We did have two last-minute changes: one was the later time of the flight from Xi'an to Lijiang (arrival in the hotel after 2am - originally scheduled much earlier) and the other one was the 11hr train from Lijiang to Guilin (originally scheduled as flight). But then again, I guess these were outside your control.

• Guides: we had good contact with all of them, despite the differences (some were better in English, others had a better history background). They also had good coordinating interaction with the drivers.

• Time allocation: we always felt that we had enough time and that it wasn't rushed. In Shanghai, we were a bit disappointed that the one day sightseeing in the largest city on our itinerary was so short (finished at 4pm), with limited explanations, especially in the French quarter. For the size of Shanghai, it felt that we could have gotten a bit more out of the itinerary.

• Food: there was a good diversity of meals for lunch. Although it was clearly mentioned in the itinerary, we were a bit surprised that lunches were not included during our days in Huangshan, whereas they were everywhere else

• Hotels: although we scheduled our own hotels, we largely followed the input from Catherine and yourself, with some changes based on internet reviews. We were very happy with all of them, with a good mix of location, comfort and design.

• Shops: the scheduled visits to local articraft stores were to the point and didn't feel like 'tourist traps'. There was only one exception: we visited a tea house in Beijing. The one we went to was not the one from the program, but suggested by our guide Jamie. In the end, we paid 1020 RMB for three small tea boxes and afterwards (when we realised the amount in Euro) felt ripped off. I would strongly recommend that this tea house is being avoided for future use (on the Visa bill, it mentions Tang Tea House, but not sure if it's the correct name).

• Tourist attractions: great mix of different things to see and do. We didn't feel like we missed out on anything. maybe consider some 'off the beaten track' recommendations? E.g. the M50 Art District in Shanghai would have been nice to go to, especially given the short day we had.

Overall, we would definitely highly recommend China Discoveries to our friends, plus would consider using China Discoveries for a future China trip. Tibet, Mongolia and Hong Kong (to only name a few) are places that we would like to visit in future.

Best regards,

Jan

Dear Leo:

We just wanted to thank you for the lovely gift you gave us, as well as arranging such an interesting and engaging tour for us.

Thanks to your kind efforts, and the expertise of our guides, we feel we have gained a better understanding of your beautiful country.

Vincent & Beverly

Hi April,

We had a wonderful time in China. Big thanks to you for patiently hearing our requirements and drafting a perfect itinerary for us.

All guides were equally good but Lilly (Beijing) and David (Guilin) were exceptional. All of them explained the history and culture very well and helped us to explore the local cuisine. We loved it.

Drivers were really good at their job. Picked and dropped us promptly on time, safely drove us to all the destinations .

Here is our rating for the stay (5 being the highest)

• Novotel Xinqiao Beijing - 3.5

• Grand Mercure Xian Renmin Square - 4

• Guilin Bravo Hotel - 4.5

• New West Street International Hotel - 4

• Sunshine Hotel & Resort Zhangjiajie - 4.5

• SSAW Boutique Hotel Shanghai Bund - 3

A small suggestion, It could have been better if there was an option to upgrade the cruise in Guilin to 4 star cruise.

Thanks again for making our trip a memorable one. Looking forward to visiting China again through China Discovery.

Thanks,

Rose

Hi Wonder,

Thanks for the Xian arrangements, we had a very good trip, the 2 guides are both very good, esp Bruce for Xian, very knowledgeable and passionate about his job and speaks very good eng!

Ting

Hi Rita,

Finally I have had the time to write our review that you can find attached here.

We are also sending you our opinion on the guides and some photos.

I hope everything will be well for you.

We thank you very much for all and we'll certainly contact you again for our future trip to China.

Warm regards.

Ausilia and Cesare

Good morning Evelyn,

Our wonderful stay in Chengdu has come to an end and we are at the airport awaiting our flight to Lhasa, looking forward to the next stage of our adventure.

Mr. He Xian and Mr. Gong were excellent guides and drivers.

Thank you very much for the kind gifts that Kevin brought to us, this was such a kind thought are very much appreciated.

John

Hi Rita,

Coming to the end of an enjoyable, enriching , and rewarding holiday, we are now at the airport waiting for our flight, thank you for arranging such a wonderful holiday.

Goodbye!

Meng

Hi Evelyn,

the trip in Xian is good. We enjoyed it. The guide and driver are good.

Ginny

Dear Rita,

My husband and I were on the 13-Day Beijing/Xian/Guilin/Zhangjiajie/Shanghai Tour with China Discovery from 15-27 May 2024.

Overall, we had a wonderful time on our trip.

Organisation

Everything went very smoothly, just like clockwork.

Guides

In each city, on our arrival we were met by our guide who took very good care of us.

Our guides were: Beijing- Andy; Xian - Grace; Guilin - Peter; Zhangjiajie - Nina; Shanghai - Jeff.

All the guides we had were knowledgeable about their city, its history, and culture. They were also friendly, and flexible in accommodating our requests and also showed their professionalism by always being on time in the morning and during our time with them, they were always helpful, patient and understanding.

I would like to mention that 2 of our guides (Andy in Beijing and Peter in Guilin) were excellent. Their English was fluent. It was also obvious that both took great pride in their work.

Peter was very earnest, and very clear and systematic in his explanation of what we would see and do in the places we visited and he was also extremely helpful.

Andy was the best guide we have ever had. In addition to the qualities mentioned above, we found him very energetic, enthusiastic, lively and with an amazing sense of humour. He was very flexible and really went out of his way to accommodate our requests, for example, to visit a place which was not on our itinerary, but which both of us wanted to see - a Catholic Church associated with Matteo Ricci. He knew interesting little areas and eating places to which he took us for local food and snacks. He even got us some snacks when he thought we might need some sustenance. We had interesting conversations with him and it seemed more like we were spending time with a friend rather than with a guide we had just met.

Nina, our guide in Zhangjiajie, was very sweet. Her English was not as fluent, but she was very caring, helpful, very patient and kind especially when we had to negotiate all the steps up and downhill in the mountains. She was always very concerned about how we were faring, even in the type of food we enjoyed when we told her we just wanted to try the local food.

Transportation

The cars we travelled in were very nice, clean and comfortable. All the drivers, besides being very helpful, especially with our luggage, were also skilful drivers who conveyed us safely through, often, very heavy traffic.

The express speed train from Beijing to Xian was an enjoyable experience. The train was very comfortable, and the toilets were very clean.

But the 7-hour journey on the high speed train which stopped at all the stations between Guilin and Zhnagjiajie was less comfortable.

The train itself was fine although the journey was long.

For one thing, there was a man just behind me who talked very loudly for hours on his mobile phone. I could not change seats because the train was quite full.

Then, there were 2 people quarrelling at the entrance of our compartment when we were trying to board the train. They blocked the entrance and refused to move until someone in charge of the compartment screamed (right next to my ear) for the security guard. We had to literally bulldoze our way into the train which was about to leave.

Hotels

The hotels, besides being grand, were clean, comfortable and had all the amenities we needed. The one in Guilin had a fantastic view.

In general the breakfasts provided by the hotels were also excellent.

Sights

We think China is a very beautiful country with so much history, culture and nature to enjoy. Being on a guided tour, we had less contact with the ordinary people than we would normally have when we do a free-and-easy trip. But, all in all, we had a great trip and we would like to visit China again.

So we are thinking of going to the following places sometime in October 2024, after the Chinese National Holiday in early October.

Thank you.

Loh

Hi Wonder,

Thank you so much for everything you have done for us! We will for sure, recommend you and your company to friends and family :)

Please see as follows the completed Evaluation form. We are working on a Tripadvisor review and will post in the next few days as we are now back at work!

1. Vivien was very helpful in the early arrangements of our itinerary. She answered all the questions that we had and adapted ithe agenda to our needs.

Wonder responded swiftly to all our questions. He was very patient and understanding, especially with our delays with our China visa applications. We were very appreciative and it helped lower our stress levels!

2. The itinerary was well organised and very detailed (which we liked). We got a good snapshot of each place in the short time we were there.

3. 100% we would recommend China Discovery. In fact we have already advised people we met during our holiday in China and Sangeet has posted your details on his social media.

4. Where a lot of companies lack customer service, China Discovery had it in abundance. We could not have asked for anything more.

We would like to say a big thank you to everyone at Head Office who was involved in organising our trip, you have been a pleasure to work with. Also a big thank you for all the generous gifts and the birthday cake!

A professional, knowledgable tour guide leads to a pleasant experience. What we discovered at the end of the trip was that having a good rapport with your tour guide is very important and makes all the difference. Someone who is able to listen and understand what we expect from our day (We like to go where the locals go, where the locals eat. We like to learn more about the culture and the people who live there, it is not about the fanciest restaurant or the really touristy areas).

5. Although the itinerary and the guides tell you the agenda for the day, a rough idea of the timings would be useful at the start of the day. This way we know what we are working towards time-wise, how long we have at each place, so we can respect and flex accordingly. For example if we wanted to spend longer at one place, we can then reduce the time spent in another.

6. We would be more than happy to share some photos if you would let us know what you would like them of, as we took quite a few! Any particular place? Ones with us in them, etc?

7. Of course, we would be happy to speak to potential customers!

All the best

Pikkam & Sangeet

Hello Wonder,

Our kids really enjoyed the trip. They were very delighted and thankful for the nice experiences and they loved China a lot which makes me happy because I love this country a lot as well. So thank you for your efforts to make this happen.

Lukas

Dear Tracy

It all was a very good experience. Your fast and flexible response, the organization of everyday, the guides, etc were magnific.

Thanks to you and your team we have had a wonderfull holyday. I will recomend your services to all my friends and family.

you did a great job!

Victoriano Serrano

Hello Leo,

I am leaving Beijing this morning and wanted to send this note of thanks to you and your team for my amazing week in Beijing and Xian, Linda and Lily took exceptional care of me from the time I stepped off the plane until I returned to the airport this morning. I had a week filled with wonder and excitement seeing so much of China I had only dreamed about. I hope to write a formal recommendation when I get home but for now please accept my heart felt thanks for this experience.

Best regards

Joe

Good Morning Rita, feedback as follows:

China Discovery tour of China

Managed and coordinated by Chengdu Bamboo International Tours Co., Ltd

Coordinated by Rita Jiang

Tour dates: 07/30/2024 to 08/10/2024

This was a private tour, Guide, Driver and me. I chose a private tour as opposed to a group tour to be able to enjoy and immerse myself in all that visiting China has to offer. I contacted 2 other private tour companies with the same requirements asked of China Discovery. China Discovery, Rita, was the first to respond to my inquiry. A detailed itinerary was provided by Rita for my review and discussion.

Beijing, Xi’an, Lijiang, Shangri-La, Guilin /Yangshuo

Great Wall, Forbidden City, Terracotta Warriors, Ancient City, Jade Dragon Snow Mountain, Blue Moon Valley, Naxi Village, Shigu Town, Songzanlin Monastery, Pudacuo National Park, Li River Cruise and Reed Flute Cave to name a few sights.

3 High-Speed Train rides, 1 flight all arranged by Rita. Guides were a big help in teaching me how to navigate and understand the train stations.

All the hotels were great and choice of restaurants around hotels were good.

Visiting China was a retirement goal, and my expectations were exceeded. I recommend a private tour for touring China.

China Discovery, Rita, along with my guides, Andie, Waldner, Li, Aten and Daniel and the drivers were great. Communication was good, and the historical knowledge of guides was impressive. The effort by the group is second to none.

Gerald

Dear Ms Win Zeng,

We would like to thank you for the great job you have done for us. You always reached us promptly, patiently and did the best for us. We were satisfied with what you arranged for us. We will definitely recommend you to our friends and if we go to China, for sure we would use your service again especially since we have found out that most people do not speak English. Your service helped us a lot. You have good people working for you. But we prefer anonymous. We find it a pity that most people cannot speak English because the Chinese are friendly and we would have liked to converse with them. We are in Bangkok at present and tomorrow we are flying to Germany and bring our sweet memories of China with us.

Best Wishes,

Monica and Nikolaus

Dear Evelyn,

Thank you very much for your efforts, the outcome exceeded our expectations. Under the bottom line we are very happy about your service and the service from Chengdu Bamboo Tours. Here are some comments:

- all requests and questions have been answered pretty quickly

- all local guides and transfers have been on time, the transfers have been convenient

- the guides in general had a good skill of English and broad knowledge about the booked tours

- we can strongly recommend your / Chengdu Bamboo agency further

- we have hardly anything to improve

- breakfast facilities in the Yangtze Boutique hotel were small and quickly overcrowded

Again, excellent job - Thank you for everything!

Best regards,

Michael

Hi Rita,

We’re sitting in HK airport after the most amazing and fantastic trip. Thank you so much for arranging everything, it went as smooth as clockwork. Frenetic and non-stop, we have seen some of the wonders of the world, all made possible and enjoyable by your amazing team! I will write when we get home in two days, just wanted to say a huge thanks.

Ashley and girls!

Hello Evelyn,

It was a more than great Tour.

I learned a lot of things.

Thank you all!

Kind Regards,

Marc

Hi Shirley,

everything went very well with our visit. Lily was great, and took the time to make sure that we had what we needed, enjoyed our stay, and didn’t have any problems. She made herself available after hours to help us get into a show, for example. I also wanted to mention our driver Men, who was very helpful, friendly, and drove safely. I was very pleased with the service that you, and your people, provided to us. Thanks again!

Fred

Hi Wonder,

That's just to let you know that we had perfect days. Everything's working out perfectly (and yes, we did see the Anyang museum)

No prob to skip the history museum, and we look forward to focus on the archeology museum.

Henan museum is fantastic.

The Xi'an Shaanxi Archaeology Museum is fantastic. There are simply too many great places in Xi'an, one could stay for 2 weeks and never be bored.

Cathy is a wonderful person, we are having a great time. Gulnur provided marvelous help, btw. Can't praise her enough. She looked up everything on our last day with her, phoned several people until she had reliable information.

Peter

Dear Leo,

I am sending you herewith a quick feedback and review first.

Destinations: Xian – Tongchuan -Mausoleum of Yellow Emperor – Hukou Waterfall of Yellow River – Wang Family Compound – Ancient city of Pingyao – Xingtai – Taiheng Mountains – Luoyang – Longmen Grottoes – Wangwu Mountain – Yuncheng – Xian

Dates: 19. May – 2. June 2024

Trip Type: Traveled as a Group of 8 (4 from Germany, 4 from Hong Kong)

Tour customized by: Leo

1) Our itinerary is complicated and unusual, with places which are not frequented by foreign tourists at all. We contacted a few travel agencies during the planning. China Discovery was the only one which responded quickly, co-operated very efficiently and organized the whole tour to our greatest satisfaction. Many thanks to our travel consultant Leo, who was always fast in answering my questions, ready to make suggestions and offer solutions. It was really a pleasure to work with him. With our experience this time I would have no hesitation in recommending China Discovery (operated through Bamboo International Travels Ltd. In Chengdu) to travelers interested in visiting China.

2) Bruce from Xian was our guide throughout the trip. He speaks excellent English, was very knowledgeable, helpful and attentive to our needs, also very patient in waiting and looking for those who didn’t stay with the group! He worked together well with the driver, navigated him on very difficult roads sometimes. We added extra spots of interest to the itinerary at short notice and both guide and driver were very cooperative regarding our requests. We did cover some adventurous stretches not foreseen in the itinerary. Thanks are due to them that the realization of our wishes was possible. Our tour bus traveled over 4 provinces. Leo made sure beforehand that everything went smoothly and it did.

3) All the hotels were of high standard. The one right next to the Hukou Waterfall, in the heart of ancient city Pingyao, in the middle of beautiful Wangwu Mountain are especially recommendable.

4) We ate very well, almost too much! The daily budget for meals (one meal daily was included in the tour price) could be less.

5) Reminder for travelers on trains: the check-in point at train stations is similar to those at airports. Make sure you do not have any sharp object in your hand luggage.

Thank you again for the wonderful trip! We will come back for your services next time.

With warm regards,

Helen (Germany, Hong Kong)

Hi Rita,

I just came back for aaall my trips. Thank for this GREAT trip.

Marisol

Dear Wonder,

The tour was perfect! Tour arrangement, including the drivers,tour guides,hotels is Excellent. I would definitively recommend your company!

Wonder, thank you for everything!

Best regards,

Pablo

Dear Wonder,

We would like to thank you and your team for making our trip to China so special and enjoyable. Every tour guide and driver we met were extremely friendly, knowledgeable and professional.

We had a fantastic week in China exploring some of the amazing sights as well as tasting the different regional foods.

I would also like to that you for your quick replies and ensuring we were fully aware of our itinerary and any changes.

When we come to China again in the future, we would use China discovery again and will recommend your service la to our friends.

Kind regards

Dan

Hi Leo,

Just a quick note to say Thank-you. Our trip to China was fantastic. Everything was better than we had imagined. The guides you had assigned to us were great. They were each unique in their own way but all were informative, caring, funny, attentive. We appreciated the personal touches such as helping with check-in at the train stations and airports, accompanying us to our hotel rooms to make sure they were ok, suggestions for restaurants and shows, and even acting as professional photographers. We will never forget how important they made us feel. Most of all, how welcoming we felt. Thank you again. If we ever make it back to China, we will definitely be getting in touch with you and Discovery China.

P.S. Thanks for the post card and the gift.

Jane

Hello Wing

Thank you very very much for all your support and arranging for our family a wonderful and memorable trip in china.

I will definitely send my feedback once i go back to my country on 19th.

Regards

Ahmed

Hi Leo,

Thank you for your email. I enjoyed the China trip planned by you thoroughly. Being able to call you via phone and have quick email responses really helped with my accessibility and security concerns with planning a tour overseas so thank you for that!

Regarding the tour guides Timo, Joyce and Lily were amazingly knowledgeable of the places and were very accommodating to whatever my dad and my plans were that day. Very flexible with timing and made everything we wanted to do possible, even last minute. Really really appreciate the dedication and hospitality of the tour guides.

Warm regards,

Nera

Hi Rita,

We very much enjoyed our tour. The guides, Hu, Wendy and Timo were on time every day and eager to assist us in any way possible. We had a mixed group of English and Chinese speakers, so the guides were patient in explaining to both groups as needed. They were also flexible to adjust to our needs.

The accommodations and meals were top notch.

The drivers in each town were also very professional and courteous.

I would recommend your service to anyone who would like to visit China.

Thank you for your help in coordinating our family trip to China.

Joe

Hello! Leo

Our trip was beyond wonderful. Everything was so thoroughly organized, the tour guides were incredible (especially Linda in Beijing, Kimi in Xi'an, and Kenny in Guilin), vehicles and drivers safe and comfortable, and hotels centrally located in each city, comfortable, and clean. The sites were all wonderful and there isn't one I wouldn't recommend. My mom and I have both fallen in love with China and appreciate yalls help and support during our trip (especially with all the snafus of losing my passport and getting sick). I will definitely recommend yalls services to family and friends, and when I come back to China will be contacting yall again

Rachel

Hi Tracy,

Sorry, didn’t respond to you earlier. Since the China trip, we are trying to catch up with everything that we held off for month.

Here is the list of our ranking of each Tour Guides we had in each city.

Guilin - Sharon

Beijing - Linda

Shanghai - Liqi

Zhangjiajie - Nancy

Xi’An - Lily

All the Tour Guides and Drivers provided the service that we needed. Our family really appreciate their hospitality and enjoyed our visit in China. Everyone was an excellent representative of their city and an ambassador to the visitors. They make us proud as a native Chinese, who have excellent command of the English language. The professionalism and knowledge on each city’s history is outstanding. I know our kids have learned a little more about Chinese historical facts and their heritage. For those who speaks Cantonese, Grandpa is very thankful.

Above all we rank Sharon in Guilin as the best of our guides along with the driver. Sharon was very attentive, detailed, and caring of our group and especially grandpa who’s over 90 years old. In addition, she was very open to exposing us to local cultures and food. We thought she went above and beyond her duties and responsibilities.

Overall, thanks much to you and to the China Discovery team for a very memorable trip.

Kin

Hello Tracy,

We had a great time in China, thank you very much for organizing everything so well!

Thank you.

Kind regards,

Eugenia

Mr. Leo Li,

I can't express enough what a wonderful time we had in China. You made me look like a superstar to my wife and sister-in-law. All of the guides were wonderful; especially Eric in Beijing and Evan in Chengdu. Evan knew EXACTLY when and where to take us to get the best views of the pandas! Eric seemed to take a lot of pride in his city of Beijing and wanted us to see and try everything. He was very nice, accommodating and generous. He bought us many street snacks just because he wanted us to try them!

All of the excursions you had scheduled were outstanding. There wasn't one that we said we could have skipped. The ones that were particularly great were the Great Wall, Tiananmen Square, the Forbidden City, the Summer Palace, Terracotta warriors, pandas, and one of our favorites was the cooking class at the museum in Chengdu. The museum tour guide was a delight and an excellent instructor. We really enjoyed Liqi and Shanghai.

The hotels were all just great. They really were nice. It was hard to pick a favorite. The Buddha Zen Hotel was very nice and in a great location but the breakfast was a little weak. Probably the worst of the trip but still acceptable. The hotel in Shanghai was first rate with the absolute best breakfast of the trip.

All of the train and plane transfers went smoothly. We had no problems meeting our guides at each location and no problems boarding to go to the next city.

We felt comfortable with all of the drivers. The cars were all clean and comfortable. Traffic in your cities is HORRIBLE. I could never drive in China! I had a hard enough time just making sure I didn't get run over by a scooter when I was walking!!

I think that about sums it up Mr. Leo Li, Thank you again for making this trip a once in a lifetime experience for my family. And throughout the planning process, you were extremely helpful and always responded promptly. I know we made quite a few modifications to the trip but you didn't seem to mind at all. Thank you for that.

Take care sir,

Kelly

Hi Wonder,

The tour is great,we enjoyed it very much,as well as the cruise.

I could like to thank you for this wonderful tour of ours. Everything is just perfect,you as our consultant, you are really great, you really did your best to arrange it the way we wanted.

The tour guides and the drivers are friendly and courteous, they are really good in what they are doing.

The accommodations are nice and clean,location is good, hotel's staff are nice and helpful.

Definitely we will recommend your company to any of my friends who is planning to visit China, and me and my daughter are planning for another tour.

Thank you so much.

Sincerely

Ruby and Gigi

Hi Ms. Wing,

We are back home. Here is a response.

You were exceptionally responsive in all matters and a pleasant person to work with.

We are a little slower than thirty years ago, so one or two items were canceled in consultation with our local tour guides. We liked the flexible arrangement allowing this modification. I am willing yo recommend your service to my people who also have an interest to visit China and I would like to use your service of I come China again.

Thanks once again for your attention to detail and hard work. We wish you great favor and peace.

Cordially,

Don Kammer

Hi Tracy,

We are still recovering from our 21 day trip. We have thousands of photos and videos to go through, and we are still processing in our minds everything that has happened. My family and I will have lifelong memories of amazing experiences. This trip has allowed my children to discover their cultural roots as Canadian-born Chinese. Thank-you for arranging the trip for us. This would not have been possible without China Discovery's experience and your expertise in designing custom tours. We went to amazing sites, learnt about the rich history, experienced Chinese culture and art, tasted the variety of regional foods and talked to locals. This was exactly what I was hoping for. We would not have had the ability to see and experience all this without your exception guides: Kevin, Kai, Ben, Julia, Peter, and Julin. Your guides and drivers made us feel at home and minimized our stress.

Best regards,

David

Good morning Rita,

We have very good time in China from 01/06/24 to 19/06/24. But it is a little bit exhausted after hiking through ZhangJiaJie. The best of all tour guides are Linda and Peter. These two tour guides show their ability to communicate with us. They care and respect us. In overall I would recommend China Discovery to relatives and friends for any upcoming China tour. We are happy for China Discovery to use our photos.

From Chris Vea, Sydney Australia

Hello Evelyn,

Thanks for making the tour arrangements - we are now back to Singapore - we really enjoyed the tour of the ancient cities of Chengdu and Xian and Luoyang and appreciated China natural beatify and heritage. See you soon and hope to make another trip to the other remarkable places.

Venkta

Hi there, feedback as below:

Wonder Wang was great to work with. All emails and questions were answered very quickly. We booked this a little bit late and provided a list of things that we would like to do and quickly got a detailed itinerary that covered everything we wanted to do. The itinerary was very detailed and we were well taken care of throughout the whole trip. During our trip we wanted to change something and this was done effortlessly. Five star service all the way!

Everything worked out great. All of our guides and drivers were extremely helpful and always on time and where they said they would be. The guides were local to the places we went so they provided us with a ton of information about everything we were seeing. The hotels were great, the trains were all great, we really enjoyed everything and it was easy thanks to the work of Wonder Wang.

I would 100% recommend this company. Everything was top notch and communication was smooth. We were never in doubt about anything to do with the trip. Again 5 stars!

David

Hello Tracy,

I had no time to write.

Both tours were very good.

The hotels were very very good with good location.

The restaurants – most of them had very good food. Not all of them looked very very nice but it was good enough. On the second tour it was better espiecialy in Shanghai. The restaurants should be organize close to the place where we visit. Driving 40-60 minutes to the restaurants wan inconvinient.

Bus – very good, no problems at all about quality. The only problem was long time that we had to wait for the bus everytime in Beijing and Xian.

Guides:

Jamie in Beijing – very good and very helpful. He was really taking care of us.

The girl in Shanghai on the first tour – was ok, but he was very shy and had problems with time mannagment.

Jimmy in Shanghai – he was very well organized but not so helpful and he was money oriented

Bruce in Xian – he was good and helpful, quite good organized.

One more ime thank you for your help and whole organization.

I will come back to you with request for qotation for our classical tours.

Best regards

Wojtek

Hi Rita,

Sorry for the late reply.

Yes, I enjoyed my trip to China very much. The tour guide and driver are amazing and very professional.

Thanks to them, my trip with my family has been very pleasant and this made us wanted to visit the other parts of China again

Please see below my comments.

The tour arrangement was good and adequate pace for our family. I would definitely recomment your service to my friends and family who wished to join a more private tour in China.

Perhaps can add on services to recommend dining places (and assist to make reservations) prior to the trip as there are limited platforms outside China for us to make reservations. For me and my family, we take our dining seriously and would like to enjoy local food. We enjoyed our time, especially in Xi'an, as our guide brought us to places she has patroned for food and went extra miles to recommend good dining places in Xi'an. We love her recommendation.

Thanks and regards,

Finn

Dear Evelyn,

We are already halfway into our trip. We very much enjoy the program. The guides are great! Thank you for making this possible.

We could not change our departure date from Xian therefore there will be almost no time for any sight seeing on the 21st.

Best regards

Walter

Dear Tracy,

Sorry for the late reply! I’ll just start saying that we absolutely loved the trip and China. It was one of the best trips we have ever done. Your country is beautiful and fascinating. I can’t wait to visit again!

You are very helpful and professional. The tour was tailored to us and our interests, day by day. The guides were also flexible in accommodating our requests day by day. We were never taken to tourist traps. The restaurants were clean and the guides would help us order based on our dietary preferences.

We were really happy with China discovery, in all aspect of the trip. You were very good in organizing the tour based on our preferences and accommodating our requests. You were also very kind to recommend we change our visiting time to after the May national holiday. The guides in all cities (Beijing, Xi’an, Chengdu, Shanghai) were very knowledgeable and looked after us very well. It felt like travelling with a friend! I am willing to recommend your service to others!

Best wishes,

Nura

Hi Tracy,

Trip was great. Ran very smoothly. Our guides were all knowledgeable and could speak a decent amount of English. Our ranking of guides, even though all were good, are 1) Kai 2) Kenny 3) and 4) Lily. Even though we have Lily as the last, she was great, singing traditional folk songs and taking pride in her work on educating us on the area and the traditions/history. Kai was just outstanding. His English and knowledge of history were top notch.

We gave our feedback to each of the guides in their cities. Hopefully you received those.

We’re not big shoppers so we enjoyed a little extra “free time” in places, like Guilin, to hit the pool and just relax in between big itinerary days.

The only complaint we had was in Zhangjanjie where our hotel wasn’t by anything at all. We had a day we needed to find dinner and our hotel restaurant was closed to a private conference. We walked a bit to find something but ended up buying cheap stuff at the small market next door. Would’ve been nice being closer to town where multiple options are available.

Overall, such a great trip and well run by you and your company. Thank you very much for a once-in-a-lifetime trip. So glad we got to do it, even if it was 4 years later than planned….

Thanks,

Mike

Hi Evelyn,

We managed to visit Jinli Street yesterday evening and today Leshan boat ride were the best choice. We woke up early today therefore less people and good traffic. We did hot spring and later massage. Ben will also bring us to a 8pm show we decided to watch.

Nice weather yesterday and today too. Hope tomorrow emei weather is nice and clear.

Polly

Greetings Rita

We are now back in Hanoi after a very enjoyable China Discovery Tour.

It all worked very smoothly. Your tour guides were good and well informed.

Regards

Ted

Hi Jack,

First of all we would like to thank you whole heartedly for planning such an amazing trip to China for us! We have had a truly magical time - our tour far surpassed our expectations in every way. The itinerary that you put together completely met our needs and encompassed everything that we wanted and more.

The guides (and drivers) were all brilliant and we have very much enjoyed talking with them. The guides were all fun, knowledgeable and fluent in English. We were initially concerned that having guides with us all the time would be stifling, but that was not the case at all!

We would like to give a special mention to our visit to Yunnan where our guides William, Sofia, Lee, Amy and Aten looked after us. We loved Yunnan - one of our favourite parts of the trip was our cruise down the Li River, our stay at the Yangshuo Mountain Retreat and the hike in the Longji Rice Terraces. Thank you to William who helped to make this so special.

We have also loved seeing the Pandas in Chengdu, the Terracotta Army in Xi’an and of course the Great Wall at Jinshanling. Please pass on our thanks to Peter for hiking the 6k with us - another highlight of our trip!

We have been amazed that we have been able to see so much of your beautiful country without it feeling too rushed or overwhelming. The places that we visited were all incredible and there is nothing we would want to change.

The accommodation for the most part was excellent; we did feel that the e-outfitting hotels in Lijiang and Shangri-La were not so great but this is an observation and not a complaint. We were not staying long enough to complain but if we were doing the trip again this is one thing we would consider changing.

The transport worked really well. All of our drivers were great and the transfers by domestic flight and high speed train were well timed and easy to navigate. Some of the transport hubs are HUGE and it would be very easy to get a little lost! Having a clear meeting point at each station could be helpful.

Thank you once again, it really was the trip of a lifetime! I am very happy for you to use all or some of my comments.

Thank you so much,

Mary & Steve

Hello Rita,

Yes we are home safely after an enjoyable, busy 3 weeks travelling around China.

Thank you for putting together such an interesting tour. The time passed so quickly. Had we not been on a 3 week time line I would have added a rest day every 3-4 days. That would have been a good addition.

The hotels were all lovely. I liked those that had a bath best, because after an energetic day walking, one could soak the muscles and rest for a while.

We loved travelling in the trains. Thanks for organising the comfortable upgrades.

I am glad our guides met us at the stations & dropped us off though. The stations are huge and finding the right platform was made easier with the guides help.

We had minor problems.

1. Shanghai- There are 2 exits and we went to the wrong one. However we rang the guide and then we found one another.

2. Another, was when we missed the transit sign & walked the wrong way following the crowd. Fortunately Bruce noticed & helped us get to the right place so we could get the connecting train in time.

3. My seat was already taken on one of the trains. I was advised by the conductor to walk through the train to carriage 8, get off, and get on again. There were 2 trains joined together. I wasn’t sure if the train would wait for me as they only stop for a minute! Fortunately the staff were very helpful getting me off, and getting me on again. They seated me next to Bill.

The tourist attractions we visited were outstanding. Everything we saw was worthwhile. We loved the spectacular Stage Shows.

We loved the cruise. We made new friends, had a lot of shipboard fun. The concierge and other staff were lovely.

Our guides were friendly, helpful and really good company.

We are happy to see how well China is going with trains, stations , roads, housing. National Parks and environmental protection. Good job!

We would recommend your Tour Company should anyone ask . We were very happy with everything.

All being well, we will return to do the other half of the original trip.

Here are some happy photos from Our enjoyable time visiting China.

Yours sincerely.

Carol & Bill

Hi Rita,

Sights, tour guide, and transportation were excellent. Food was good, we just prefer western.

Jean

Hi Rita,

Nina was helpful, considerate, kind, knowlegable, a very nice person.

Bibiana

Hi Leo.

We have ended our private tour today with you. Thank you so much for the wonderful arrangement.

All the 3 drivers and guide are very experienced and knowledgeable. We really get a deep understanding of Xi’an, Chengdu and Chongqing.

Vincent

Dear Evelyn

We are back. We are at home after 4 weeks wonderful hollidais in China.

Your help was excellent.

many thanks for all. You and your collegues did a very good job, very perfect, flexible and very very kindly.

Many thanks from us from Germany Berlin

P.S. When a friend want go to China i will suggest him your help.

Eberhard

Hi Evelyn.

We are leaving Beijing now.

We had a great time.

Peter and the driver were excellent.

Jonney

Dear Wonder,

The tour in Xian was excellent.

Djoni

Hi Wonder!!

We will send you more detailed reviews/comments later but so far the tour has wildly exceeded all of our expectations, for which you and our wonderful guides and drivers deserve so much credit!! In addition to all of the sights on our itinerary and the fantastic acrobatic show we saw in Beijing and the extraordinary light show we saw in Guilin, we were also fortunate enough to have Linda recommend to us the AMAZING Shu Feng Ya Yun Sezchuan Opera show last night, just a short walk from our hotel, which was one of the best shows we have ever seen!! The shadow puppets and mask-changing were especially incredible! And yes we did receive yesterday the BEAUTIFUL gifts you sent us - thank you so much - we love the pandas and will treasure them always!

Zazi

Hi,

the trip was amazing. China is really something different that I imagined, of course in a positive way. Places that we have visited were really worth seeing. In general I have nothing to complain about. Hotels were really comfortable. The food was very good. Transportation between cities was also comfortable, especially the trains. Of course the amount of transfers was large and every second day we had to unpack and pack again but it was inevitable according to the amount of places we have visited. (to me it was not necessary to sleep in Yangshuo, we could easily return to Guilin the same day to avoid sleeping in different hotels for just one night). Guides were also very helpful and gave us a lot of information. Special thanks to Jenny from Xi'an. I think she was the best of all guides and had a lot of patience to answer all of my questions. Please find attached some of our photos (I believe You want the pictures with us-tourists on it not the one with just the landscapes) Thanks a lot. If You have any further questions do not hesitate to contact me.

Mazurek

Hi Kelly,

The hotel - Park Plaza is in 5+ level!

Liliana

Dear Wonder,

Thank you for having organized our trip to Xi’an. We had a wonderful time there!

All the best,

Chantal

Nihao RITA.

My family and I truly enjoyed every minute of our China tour. You’ve met and exceeded our expectations. We’ve given our feedback to KEVIN, JIM, EILEEN, AIRA, and LINDA, but I also plan to email you my feedback to this unforgettable tour.

Very much worthwhile.

EDGE

Feedback as below:

MR. Wonder Wang was very responsive and helpful. He answered all our questions immediately and provided recommendations, too. He was flexible with our travel plans and was very patient with any changes requested. He was a pleasure to work with.

Tour arrangement with driver and tour guide was great. Pick up to anf from Airport and tranfer to/from Hotels was easy. Guides were very imformative. Travel arrangements for trains and internal flights went smoothly and the guides helped us with check in for all flights, hotels and trains.

I already recommended your company to friends and family. They will contact you once they decide on a trip to China.

Thank you fora great trip and for excellent arrangements!

We look forward to another trip to China to visit the rest of the beautiful country.

Dina

Hi Rita,

Thank you for your kind assistance in organising the private tour for my group.

Firstly, I must said you are very responsible and trustworthy. As this was the first time we got China Discovery to arrange the above tour,

Highly Recommended for your reliability and the excellent service provided.

It was unfortunate that our trip coincided with China May Day holiday as most places of interests were crowded.

My personal opinion, the program could have been better spaced out especially for seniors.

The train from Chongqing to Xian arrived almost at midnight and we reached hotel about 1am. The departure from hotel to see the Terracotta the next morning was 06:30am. Too tight, we barely had 4hrs of sleep. It would be better if the visit to the Terracotta is in late morning or early afternoon. Unfortunately, my wife and I were unable to join the visit to see the terracotta as we find it very tiring after the long train journey from Chongqing. Had to give it a miss.

However, we did enjoy the Beijing tour very much especially with your guide Mr Jackson Liu. He was very cheerful and knowledgeable. Also very helpful.

Overall it was a very enjoyable trip and will definitely recommend my friends to seek your assistance if they are planning a China trip, My wife and myself will definitely engage your services in the near future for our next China tour.

Thank you again.

Regards

Alvin

Feedback as follows

Leo from China Discovery orchestrated every detail of my journey to China with finesse and expertise. Collaborating with him was an absolute delight; his responsiveness and attentiveness were remarkable. He not only promptly addressed all my inquiries but also proactively suggested tailored recommendations, ensuring our itinerary perfectly suited our preferences. What truly set Leo apart was his swift and seamless execution of necessary changes. Whether it was adjusting our schedule or accommodating last-minute requests, he handled everything with efficiency and grace.

Thanks to Leo's meticulous planning and the unparalleled hospitality of our guides and drivers, every moment of our journey was wonderful. From bustling city streets to serene countryside landscapes, we were captivated by the beauty and diversity of China.

In retrospect, our trip to China was not just a vacation but a transformative experience, made possible by Leo's service and the seamless coordination of China Discovery. We are filled with unforgettable memories created during our time in this extraordinary country.

Thanks

Bhopan

Dear Evelyn

All is absolute fine in China. The guide Anna in Beijing was very good and flexible.today we arrived in xi an. Weather is rainy.

Eberhard

Hallo Evelyn

All is very fine. Now we are in Guangzhou. Judy picked up us perfect like all other giudes. The guides are all very very friendly, exact and flexible. All made a perfect Job.

All is good Judy will bring us to the station.

Eberhard

Dear Wonder,

In Datong we forgot to give a comment on the service there.

We were very satisfied with both. The driver was also very polite. May was an excellent guide with good English and knowledge of the history. Many thanks to her. She earns the number 5!

So far we are very happy with the trip.

Kind regards,

Urs and Ingrid

Good morning,

I would like to compliment you on the perfect organization that made our trip perfect and unforgettable: the guides were punctual, prepared and very helpful, the very kind drivers, the perfect hotels. everything went in the best way...you made us fall in love with China, we will return soon with our children! Thank you

Sara

Dear Wonder,

you might WONDER that we put no claim on today’s hotel room. We are very happy, it’s one of the best hotel room with a wonderful view. Enjoy the evening.

Urs and Ingrid

Hi Amber,

Thank you for your email dated 30 April and sorry for my late response because as soon as I arrived back, I have to travel to the next city, Sandakan, my home city to attend my school reunion dinner.

It was an unexpected tour as we thought we were with a group of other tourists. The Beijing tour was led by Mr 汪浩 and the Xi’an tour was led by Me Ellen 姚盼 both were vey knowledgeable with the historical background of the places we visited, patience and accommodating especially with my wife who has a bit of problem with her leg, they both showed very good standard of professionalism. I would also like to thank both the drivers who drove very professionally and we enjoyed the ride very much. I would highly recommend your company to my friends in future. Oh before I forget, please convey my thanks to the director who ordered the lovely birthday cake for my birthday which was a big surprise.

Unfortunately, when we started our last leg from Guangzhou to Shantou the train to Shantou as cancelled so we decided to stay an extra night in Guangzhou to taste the Cantonese roast duck and “Yum Cha”

The flight back was delayed over 5 hours due to bad weather. The trip surely brought back plenty of memories despite some hiccups we did enjoyed it very much. My wife and I would like to thank you all for making this trip a memorable and experience for us.

Regards,

KhKhoo

Dear April,

We are home after the trip of a lifetime and whilst Kathy as the lead will send in the feedback form, I just wanted to say a BIG Thank You to you personally, and of course your team, for organising and arranging our tour which went seamlessly, and exactly to the plan you put together.

The tour guides were brilliant as were the drivers, and you were always available with prompt responses when needed.

We will certainly be recommending China Discovery to our friends, and are already thinking about our next trip to China.

谢谢

Graham and Judith

Thank you Rita.

We are very sad that our trip is coming to an end. So far we have had a fantastic time and seen and done some amazing things.

I had a bit of spare time on the high-speed train so came up with this to help your customers. Up to you if you want to use it or make any adjustments (but I think it would be most helpful once people have booked) it reads as follows...

As part of your journey around fascinating and spectacular China, you will most likely take one or more of China Railways High Speed Trains.

These trains are both fast and efficient, enabling you to cover great distances quickly and in comfort.

You may be required to board the train without the assistance of a guide. This may occur depending on station regulations.

The following is suggested as information for travelers. Please note that this is not a definitive guide, as there may be differences depending on station and location, and may be subject to change.

First and most importantly, there are plenty of clean toilets at the stations, and the trains also have Western toilets in each carriage.

Whether you travel First or Second Class is up to you, but there is plenty of leg room in both classes. All trains are non smoking.

AT THE STATION.

Once at the station you will be required to go through security. You will need your passport for this. Your passport is linked to your ticket. We recommend wheeled suitcases or suchlike as luggage trolleys are not provided. Please note that your main bag will travel with you on the train. Unlike a plane where certain items can travel in the hold, prohibited items will be confiscated. Eg. Knives or souvenir swords.Check ahead for prohibited items to avoid disappointment.

You will need your passport, the train number, carriage number and seat allocation for your journey. This will be provided by your guide or on your itinerary. It will also pay to know your departure time.

There are departure boards in multiple places in the stations. These will link your train number with a boarding gate.

Your trains details will be in one of 3 colours.

Yellow: information stage

Green: boarding stage

Red: departure stage.

In order to run efficiently the trains do not wait. Please be in the correct place ready to board. Depending on the number of train carriages, there may be 2 boarding gates. Eg. 4A and 4B. These will correspond to the carriage number. Don't panic if you get it wrong, but it may result in having to walk a little further on the platform to get to your carriage.

You will need your passport to leave the station to go to the platform. There are lines for self check-in and another for passports/ assisted check-in. This may be detailed overhead, or look for the person manning the assisted check-in line. Use this line to proceed to the platform.

PLATFORM / TRAIN

If no train in platform: There are markings on the ground showing the approximate carriage location. You should wait there. If in doubt you can ask for help.

If train is at platform: Check the train number on the side of carriage.(in case two trains either side of platform)

Find your carriage number and board. Seat numbers are clearly labeled. Place your big luggage overhead. Some trains have additional storage at carriage end. Do not store drink bottles overhead as they may leak, due to cabin pressure.

Depending on the length of your journey some basic food may be available (cashless transactions.) You can take your own food if you wish. Hot water is also available on board.

Enjoy your safe and comfortable journey. Be sure to take in the scenery as you travel.

ARRIVAL

Not all train services may terminate at your destination. The next station is shown on a display at both carriage ends (in English also) . Knowing your arrival time will further assist you in getting off at the correct station.

If you are being met at the station your previous guide should give you directions where to meet, as the stations are normally large with multiple exits. You can also have your next guides name and phone number if you wish. You will need your passport again to exit the station terminal, at the manned checkout line.

Depending on the station layout you will be met at the terminal exit, or the arranged location. Your happy, smiling guide will have your name on a signboard to welcome you, and be ready to assist as required.

Dave

Dear Wonder,

we checked in and the room is really GREAT.

Regards

Urs and Ingrid

Hello Jack,

Good Morning!

Just a note to say thank you for organizing our Xinjiang tour from 9 April 24 to 24 April 24. We are now in Perth Australia.

Overall this was an amazing trip, we all enjoyed it so much. We are now working on a return visit to China and is looking forward to use your services again soon.

We will recommend you and your company to my family and friends.

Best regards

Alan and Lily

Hi Samantha:

Yes!! Sandy is amazing! Pretty tired but very happy. When my friends come to China I hope they will get her or someone equally delightful. Thank you for arranging the trip for me. Wish we could meet in person.

Kate

Tracy

Yes, excellent. It was very well planned and I had full coverage to establish the itinerary

Sonia

Amber,

You guys did a great job. It was really professional, and very good value for money. The hotel was very nice and the schedule of the tours perfect. The tour guide was brilliant. I would strongly recommend your service to others given the chance.

Gareth

Hi Amber,

1. YES ! You have been very prompt and patient with my queries. At times when she could not provide me with immediate answers, she would also let me know and that she's working on it.

2. Tour arrangements are well arranged. The guides are very knowledgeable and could explain to us well when visiting the places of interest.

YES! Willing to recommend!

Kind regards

Janice

Hi Rita,

I am very happy with the tour arrangements. Each tour guide looked after me very well and made sure I was comfortable and my needs were met. The tour guides were on time and the cars for transport were clean and safe. We had quick entry to tour sites and tour guides were very knowledgeable on subjects and were able to answer any questions. If I had any issues, the tour guides could provide advice and help to resolve the issues.

I am very happy to recommend the services of China Discovery. I had no issues with the tour and I was very satisfied with the amazing experience. China Discovery put me at ease and gave amazing access to China.

I would recommend having a meeting point in each location on arrival and send a photo of the meeting point to the guest. My tour guide in Xian sent me a photo prior to arrival at the city, and it made things very easy. It’s also good especially if you have issues with your mobile and you cannot make calls. Shanghai has many difference arrival halls, with a photo it makes it easy.

Please pass on my thanks to the tour guides James in Beijing, Candy in Xian and Mark in Shanghai. And also thank you again Rita for sorting out the tour. An amazing experience and a lifetime of memories. I will recommend China Discovery to others and give good review on trip-adviser soon.

Ronnie

Hi Evelyn.

Yes we are on the train now.

We really enjoyed Luoyang. I've always wanted to visit the Shaolin temple and really enjoyed the Kung Fu class.

Joe our guide was very good too.

The hotel room was great but the breakfast needs improvement. Joe made sure they supplied us with some extras for breakfast as there was not much variety.

Yes we really liked Datong as well thanks. The tour was informative and the attractions really interesting.

Jonney

Hi Rita,

Thanks for all your help.

The tour arrangements are able to be tailored to our interests.

I will like to plan to go to Tibet. When is a good time?

Thanks and with regards.

Elsie

Hi Tracy,

The tour was EXCELLENT!

Jamie in Beijing was a 10 Star Guide, the best guide I have ever experienced. (I have used about 40 guides in the last 6 years.) He spoiled us with his attention to details and his concern for our interest. He arranged for a wheelchair for me on the 2nd day as I was having an issue walking that day. It was a temporary issue, but Jamie was the one that suggested get a wheelchair and he pushed me around all day. All the other guides did an excellent job. The tours selected were very good and we enjoyed all the attractions.

When we arrived in Chengdu, our guide, Bay had presents (Chopsticks, Bookmarks, & Panda Bears) for us and that was appreciated by the wives.

All the hotels were 4 stars and we enjoyed each and everyone. Novotel Xinqiao was our favorite.

The restaurants and homes that we visited were very good.

The river cruise was very nice, we upgraded to premium cabins once we got on the boat at a much less cost than if we had booked the premium cabins in the beginning. The food on the boat was ok, but we felt it could have been much better.

The transportation was very good with plenty of room for the 6 of us and baggage.

The pickups and drop offs were good

After each guide we were asked to fill out a rating sheet and give it back to the guide, I personally would prefer a different way of giving my review. It was uncomfortable handing the guide back an evaluation, even though our evaluations were very good. Maybe an email survey after each hand off.

I would recommend that China Discovery raise the suggested tip amount for your guides. We tipped 3 to 4 times the suggested amount but others may not.

The other tour companies I have used in the last 2 years have suggested (US Dollar) $8 to $10 per day per person for the guide and $5 to $7 per day for the driver.

I was very pleased with the quality of the hotels, meals, guides, transportation and communication.

Don

Dear Wonder,

we had a great time here with a nice guide. She promised us, that her English will improve during the coming years.

Thanks and a good start into the coming week.

Regards

Urs and Ingrid

Leo

Thank you guys so much for my birthday gift I love it and will cherish it always, Once again I have to thank you for a wonderful birthday gift and a great trip I hate that it is coming to an end but I will be back have a great weekend

Ronnie

Hi Leo,

The trip was overall well planned. We enjoyed the various places of interest and fantastic local food. Small hiccups were quickly resolved and travel was comfortable. Tour guides were knowledgeable and helpful. We will recommend to our friends and family.

Pei Ying

Hi Rita，

good arrangements and enough time to enjoy in every place.

yes willing to recommend because we have good time during our visit

No suggestion. all guide during our visit can explain the story of every place. We need to know what the special story of place we visited.

Mulan

Hi Rita,

Sorry for the delay, I thought you might like to look at this review and see if you would like to use it.

I have also included some photos that you can use if you want.

Review as follows...

If you are reading this review you are probably wondering should I use China Discovery and is it legit. The answer to both is a definite yes. Coming from New Zealand my wife and I along with our 16 year old daughter did a 28 day trip. We tailored our itinerary (with the help of Rita) and had a private tour. It was all fantastic and super organized. We loved the flexibility that our tour gave us. The local guides knowledge ensures you get the most out of each day and gives you a great insight into the area and local lifestyles.

I would highly recommend them for anyone who wants a great time traveling in China. We certainly did. Many thanks to Rita and all the guides who made our trip so awesome.

Cheers Dave, Tracey and Amber.

Hi Mr Wonder.

Sorry for my late reply. So far the tour has been great. Every tour agent has indepth knowledge of the historical site we visited. Rgds

Goh

Hi Wonder,

Just to thank you for defraying postage in sending the jacket I left at Xian hotel to Shanghai hotel. Please send my regards and my appreciation to Sally in managing the jacket to Shanghai.

Apart from her help to send the jacket, Sally has been a wonderful guide not just for Xian and Terricotta warriors but also as we discovered she’s very knowledgeable in China’s history. We had lengthy conversations and I’ve learned much from her.

Regards,

Steven

Hello Leo,

Thank you very much for organising a wonderful China trip for us.

We thoroughly enjoyed the whole trip - Xian, Louyang and Beijing. We would not have such a memorable trip without the help of yourself and all 3 of our tour guides in each city. Everything went smoothly and well planned. All our guides (Jessie, Shane & Maggie) went above and beyond to give us the best experience. They introduced us to local food in each city which we completely love it. I will be going back to China again and definitely with the professional help of China Discovery team. I have already told my friends & family about how wonderful your team are. Highly recommend.

Busagorn

Hello Rita,

I appreciate the services provided by China Discovery and would like to share my feedback on the tour.

I will comment on each city;

Beijing - We really liked James, the tour guide. He was very attentive, quick, and efficient in helping us avoid the huge lines at the Forbidden City and the Great Wall of China. The driver was also very attentive and friendly. The only inconvenience was that we had lunch in the area near the entrance of the Great Wall of China, and the restaurant was located in the passage through those tourist shops where we are "encouraged" to buy expensive items like stones, jewelry, etc. We ended up buying items somewhat forcefully. The food at lunch was good; luckily, we arrived early and the restaurant was empty and quiet. The hotel could have been better; compared to the others, this was the worst. The restaurant had a strong smell of food and frying. Great location though. At the train station boarding for Xi'an, James was very kind and waited with us until he made sure we safely boarded the bullet train.

Xian- The city is nice, but the stay was short, so everything felt very rushed. The tour guide, Bruce, was very polite, helpful, and had great knowledge of local history. I think he went into too much detail in his historical accounts. I value the guides' knowledge and the way they convey historical facts to us, but I believe that in this case, during the visit to the Terracotta Warriors, it was a bit tiring, with too many details. The Muslim Quarter was interesting; we should have had more free time for souvenir shopping. Lunch was reasonable. The hotel was very good, with good accommodations and location.

Guilin - We loved Guilin; the city is beautiful, peaceful, and surrounded by stunning nature. I believe it should be part of any travel itinerary in China. The guide, Helen, was by far the best of the tour. She was very nice, polite, helpful, always concerned about our comfort and needs. The other guides were also good, but Helen was special. She had a great sense of humor, we felt very comfortable with her, and we had a lot of laughs. The hotel was excellent, with an amazing location for a leisurely walk around the lake. The boat tour at night on this lake is a must-see. I also highlight the incredible cruise to Yangshuo Town, equally unmissable. Helen insisted on the Impression Liu Sanjie show, and it was truly a fabulous spectacle. Back in Guilin, she accompanied us until we boarded the bullet train.

Zhanggjiajie - A city of lush natural beauty, with stunning landscapes. An exhilarating experience! The guide, Lee, was very sweet, polite, and helpful. She was very quick, attentive, and smart about the visiting times to the parks to avoid long lines. She took so many great picturs of us, so nice of her. The only downside was on the last day; we had a long free time until we caught the flight to Shanghai, and we couldn't make the most of that time. We had a coffee and waited to go to the airport. The hotel was very good and in a great location!

Shanghai - What a pleasant surprise Shanghai was! We didn't imagine so much modernity and beauty, especially at night. We were enchanted! A city not to be missed. Laurie, the guide, was great, polite, and helpful. It's a pity our stay was also very brief. I think it was a mistake of the agency or the guide not to suggest the night boat tour along the river. Excellent hotel, the best of all.

Back in Beijing, our guide Mary seemed to not have much knowledge of the English language, but since we had only a few hours before our departure back to Brazil, it wasn't a big problem. I would like to emphasize that she was very polite and attentive. We almost had a problem during boarding because the driver dropped us off at the wrong terminal, and when she checked on her phone about our flight to Paris with Air France, she said it had been canceled. We were concerned because a cancellation would have been notified to us by the airline well in advance. She saw that we didn't agree with the information, so we asked her to check somewhere else and also insisted that we were at the wrong terminal. She quickly went to gather more information, and we took the airport bus to terminal 2. Everything was fine, and we boarded without any problems. This incident did not change our perception of China Discovery's service. Unexpected events and small mistakes happen, and we understand perfectly.

One observation would be regarding the lunches. It would be advisable, at least on some days within a long 10-day tour, to offer some options of Western food. After long days of walking at the visited sites, we appreciate a calm lunch or dinner with good drinks and different food options. We enjoy Chinese food, but after several days, we miss Western food.

Sorry for the long text, and I hope these comments help. Likewise, I will definitely recommend China Discovery. We appreciated the exclusive and high-quality service offered.

Lenise

Dear Wonder,

Thank you for reaching out to us.

We got back to the UK yesterday as scheduled and without any issues.

The whole china experience was flawless and only made possible because of your diligent help with the exceptional pre-travel support and meticulous itinerary arrangements.

A special thank you to Jackson, Aria and Laurie, they were outstanding at their jobs, punctual, knowldgeable and genuinely cared about our experience and were very interesting people to get to know. The included lunch was an excellent addition to the tour, giving us an opportunity to experience local foods we might not otherwise have tried, this also allowed us time to spend time with the guides and learn about their lives, families and customs / traditions, and aspirations. The choice of hotels and their locations could not have been better, the city to city arrangements were perfectly arranged and executed by the local tour companies / guides / drivers.

Thank you so much for making our one in a life time adventure possible.

I would certainly recommend your company to anyone planning a private bespoke tour to China, we believe we got great value for money and so glad we didn’t pick a standard group tour, as the private attention we got was worth every penny.

Kind Regards,

Santosh

Hi Rita,

Attached some additional photos you can use.

Wee

Hi Evelyn,

The 5-days China tour in Beijing and Xian was fantastic and fit our needs perfectly. We are a family of three and this includes 2 teenagers. The tour ran exactly as promised and gave enough time to properly see each site. We never felt rushed. Each tour guide asked what we wanted each day and made each day a great experience. The meals were delicious and ordered for our specific dietary needs. The drivers arrived on time and were very polite.

Dana

Hi Amber,

The tour you provided was excellent.

We

would gladly book with you again.

Many Thanks

John

Hi Tracy,

We made it to Beijing! Bailey in Shanghai, Jessie in Xi'an and Lilli here are great guides and have looked after us very well, thanks.

We are now on our way to Tianjin to catch our cruise so say goodbye after a wonderful week in China! Thanks for the lovely arrangements and we hope to return soon to see more of your rich and interesting modern, but historical, country.

We'll be in touch after we get home to Perth on 30 April.

Best regards,

Barry

Rita,

Everything was fantastic.

Regards

Noel

Hi Tracey,

I have been well and on a cruise in Japan.

The tour in China was superb, I enjoyed each and every moment, all of the guides were great and helped me with the trains. Thank goodness I had your contact those couple of times I or the guide was in the wrong spot for pick up! But that’s part of the adventure.

I would have like to have had more time or a short trip in Shanghai at the end just to see the highlights like the Bund.

I was disappointed with the pandas in Chengdu as I thought they were in the wild or semi wild and not in the zoo, however that is my fault for not asking the question before hand or doing more research.

Thanks so much h for looking after me while I was in China, I felt very safe, secure and will come back again.

Nicola

Dear Wonder,

Should you be interested whether we arrived good, yes we did! We enjoyed the first week with Jack.

Regards

Urs and Ingrid

Hi Rita.

Today guide was very good. We had a good time today. also Lily was a very good guide too.

Akhilesh

Hi Wonder,

Thanks so much for our gifts. The pandas are very cute and the children love them. My panda picture is beautiful. We are having a great time and the guides have been fantastic.

Kathy

Dear Wonder,

Just to let you know that we had a wonderful time in Xian with Lee the tour guide. We also filled out the survey from China Discovery. The Terracotta Warriors and the hike on Huashan were amazing. It was an achievement to climb up Huashan and see the magnificent sights - highly recommended and worthwhile! The Eastern House hotel was also very good and convenient.

Looking forward to future trips with China Discovery after recovering from this one (unfortunately I tested positive for covid when I got back to HK).

Thank you again.

Kind regards

Jennifer

Hi Leo.

Just to say a big thank you - we had an incredible trip and amazing guides throughout. Thank you for your help and support. We will be back in touch if we visit China again!

Tom

Dear Mr. Leo Li,

Thank you for arranging our wonderful China Discovery tour.

China is Amazing!.. It's a living legacy of the ancient, old, new and ultra-modern. Your english speaking guides always arrived at the right place and time and helped us understand the local sites, and your drivers expertly navigated the crazy traffic and toured us around safely.

From Beijing to Shanghai and everywhere in between, rickshaws on cobblestone roads to high-speed trains on elevated rails, China is full of cultural contrasts and lovely people.

Thanks for making our China vacation possible.

We appreciate you and your team’s support.

Xiè xie to China Discovery!

David and Mariann Steele

Hi Rita,

I am currently on Cathay Pacific on my way to Hong Kong, and need a couple of days to decompress from my China tour -- but I will write a very detailed summary of my thoughts to you in a day or two.

I do want to thank you, however, for your assistance and your thoughtful gift. Your help throughout has been very much appreciated.

best regards,

Regards,

Milton

Hi dear Vivien,

our journey is about to end. We are on our way to Guilin airport. It has been an awesome trip indeed. Each destination was well chosen and everything went smoothly. I am super happy for my sister and me to be able to experience such a wonderful travel through the most stunning landscapes in China. Thank you for the perfect organization. And thank you for the nice gift we got in Guilin. Really appreciate it.

My sister with her fan. We also got a beautiful stamp and ink. Thank you very much!

Francesca

Good Morning, Wonder.

We are on the train to Guilin now. We had a good but short visit in Chengdu. Ellen managed to show us all the attractions as per our itinerary despite the rain. We enjoyed the delicious lunch Ellen took us to very much.

Ellen gave us a survey to fill out but unfortunately we lost the survey form this morning. If it’s still required please email me a new form at your convenience.

Thank you.

Rex

Hi Phoebe,

1. Yes - questions were promptly addressed to my satisfaction. Excellent service overall.

2. The local guide is knowledgeable and has good command of English. He's also patient, considerate, and takes good care of his customers.

Hee

Hi Evelyn,

Thank you for organizing our lovely trip to China. The itinerary was brilliant .Our tour guides Jamie and Timo were excellent and very well organized as well as being very helpful and friendly. The drivers ,Fan and Mr sun were also very attentive. We had a great time. Regards

Cahal

Hi Wing

you are a great at getting back to me with all my queries. All the arrangements were organised really well with tour guides helping me onto the trains and waiting for me at a given spot on arrival. I have already recommended you to some friends who are looking to come to China in the future. Great company trustworthy and deliver what they promise.

June

Dear Leo Li,

We don’t have words to express our immense satisfaction with our recent trip. The level of professionalism exhibited by your team was truly remarkable.

China, a country brimming with rich cultural experiences, left an indelible mark on us. Our 10-year visa ensures that we will undoubtedly return next year to explore further.

I'll share your contact with several friends since they were totally fascinated with our trip.

BTW... Thank you very much for your gift!!!!

Alej

Hi Wonder,

We have just finished our first day tour in Xian.

Our tour guide Gin is great. We enjoyed very much the visit and the delicious lunch she provided.

Thank you. We will be in touch.

Rex

Hi Leo,

Thanks Leo for a good tour package and also having good guides to facilitate this tour. We surely recommend to my friends if they are visiting China

Please allow me to gave praise Linda for a job very well one. She is not only professional but dedicated and take care of us very well beyond expectations. She is certainly an asset to your company. Please convey our thanks and appreciation to her. Waiting to meet Jessica in Xian .

Please convey our utmost appreciations to Jessica for her expectional service. She is very caring, patient knowledgeable and professional. 5 stars and an certainly a great asset to your company. Well done

I would like to give my compliment and my wife praises for Abbie, the Zhangjiajie guide. She is the most caring and kind hearted guide with a great passion and heart for her work. She really took great care of us. Your company must be proud to have such good guide with a heart of gold. So far she is the best we have ... We are really grateful to have her guidung us .

Again I must say you have such a good team of guides. Huangshan Jessica is no exception, she is excellent, dedicated, kind and professional. Surely an asset to your company.... Well done !

Peng

Hi Wonder,

Thank you for the update.

We have had a great first day touring in Beijing today. Jack is taking good care of us. We appreciate having him accompanying us in Beijing.

Please keep in touch during our visit in the coming weeks.

Rex

Dear Leo,

Just to say I had a fantastic tour with Bruce - he was a first class guide and I gave him top marks for everything!

Tom

Hi Vivien,

tks for the well and comfortable arrangement during my trip in Xian.Your tour guide and car driver is very pleasant and I do like to thank them for their service rendered.Once again thank you

Lee

Dear Wonder

Thank you for your email. We are now back in UK after our amazing trip and we’re very happy to give you some feedback.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
You have always been very fast in replying to us…….usually within 24hours. When you were going to be unable to do so because of personal commitments or the Spring Festival, you let us know and replied as soon as possible after that. We have been impressed with your efficiency and thorough answers to our questions. When we had difficulty in finding a suitable way to pay because of very different systems in China and UK, you gave us different options and provided all the information we needed. It has been easy to communicate with you and we have been very happy with your service.

2. How is tour arrangement, including the drivers,tour guides,hotels,etc?
Tour Arrangement: The itinerary was so interesting, varied and well planned. We were able to visit the famous places in your country such as Tian’anmen Square, The Great Wall, Terracotta Warriors etc but also places that are less well known to people in the West. All the journeys between cities were carefully arranged and the timing was good. The train journeys were excellent but we found the stations a little confusing, particularly Wuhan. It would have been really helpful if the Guides could have come into the stations with us as we speak no Chinese. Sally in Yichang helped us enormously by writing out in Chinese all the information we needed in Wuhan. We were able to show this to a member of station staff who helped us find the train. It was a very busy 10 days and it might have been good to have a little more ‘free time’ but then we would not have seen as much!
Tour Guides and Drivers: The drivers were all good and helpful. We found the Buick cars quite difficult to get in and out of, particularly from the back seats. The Guides were all great and their English was extremely good. Jack (Beijing), Johanna (Pingyao) and Timo (Xi’an) were fantastic. Their knowledge about all the places was incredible and they were able to explain it all well. They were helpful in explaining and ordering lunch and in understanding our needs eg finding an ATM. They were also flexible in helping with problems eg when our friend needed to see a Chinese Herbalist. We enjoyed talking with the Guides very much.
Hotels: The hotels in Beijing and Xi’an were very good. David and I liked the hotel in Pingyao because it was different and less Western. However, we’re sure that some Westerners would not have liked it and it might be good if you told guests in the itinerary that this was a more typical Chinese hotel. There was no Western-style coffee at breakfast there. The Yangtze Gold cruise ship was ok but we saw much smarter ships on the river. The cabin and facilities were acceptable. We can see that the ship mainly caters for Eastern guests and their cultural expectations which we were happy to accept for a few days but it would be worth noting that Western guests like more flexible dining times, better entertainment and a greater sense of luxury. As all the ports where the ship stopped (except the final port) were deep in the gorge and there were many steps up from the river, this should be noted in the itinerary as some people would not be able to climb up.

3. Would you like to recommend our company?
We would be very happy to recommend China Discovery.

4. Points that your company might find helpful for Western guests.
• It is VERY expensive for Westerners to use their mobile phones abroad so most travellers prefer not to make or receive calls. They do not have wifi unless they are in a hotel etc so communication with Guides is difficult when travelling etc. Western guests might be advised to have a VPN or buy a Chinese SIM card. They might also be advised to download WeChat for easy communication.
• We do not use Alipay or WeChat in the West so this is an unfamiliar way of paying/transferring money. However this is essential in China as most places do not accept western credit cards.
Thank you.

With very best wishes

Sue and David

Dear Wonder

Thank you for arranging our holiday in China which was both educational and extremely enjoyable. I address the questions you ask on behalf of Jean and myself; I expect David and Sue will respond separately. I am not the photographer in the family. Jean will select some photographs to send you.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
You always fully answered our questions overnight UK time so we had the answer the following morning. You were equally prompt when we were in China.

2. How is tour arrangement, including the drivers, tour guides, hotels, etc?
The tour arrangements were excellent, as were all the guides. Jack in particular was outstanding. The one criticism we would make was I your guide in Wuhan, with whom we had no contact, should have given you better advice to pass on about our the layout of the station at Wuhan. We didn’t realise on arrival for some ten minutes that arrivals and departures were on different floors in the manner of an airport. We ended up cutting it extremely fine to catch the train. We could well have lost it if you had not had the foresight to ask Sally to give us questions in Chinese which we took to the service desk.
The accommodation was excellent., although it might be advantageous to advise clients that the hotel in Pingyao is a historic building ,which is full of character but lacks the amenities of a modern hotel which they may prefer. The one disappointment was the boat, which was in need of refurbishment. While the quality of the food in the buffets was good, it was seldom other than lukewarm. There was a very limited range of equipment in the gym. It was difficult not to feel envious of passengers on Victoria Sabrina which we accompanied downstream.

3. Would you like to recommend our company?
100% - without hesitation. I am sure you personally will be approached by our friends for assistance when they visit China, which we will encourage them to do.

Thank you again for your arranging a memorable holiday.

Best wishes

Barrie

Hi Tracy:

I finally recovered from the long flights and the 12 hour-time difference with Florida. I first of all would like to thank you for such a great job before and during my trip. You answered all of my questions and gave me peace of mind since I was traveling all by myself so far away from home. Alipay was a great suggestion because it not only helped with paying for just about anything but also kept us in touch throughout my trip with their chat feature. The trip you put together for me was exceptional, and along with some of the optional tours we added, and the cruise ship you picked made for a superb experience.

The hotels were very good, well located and clean, I was just a bit disappointed that most of the staff in the majority of hotels, even at the front desk, didn't speak English, but I was able to communicate through translation apps. The guides were excellent, their English was very good, they were very knowledgeable, attentive, flexible, and very helpful; what I'm very thankful for is that whenever I had train rides they helped me all the way into the train car, with my luggage and finding my seat, that meant a lot because without knowing Chinese I surely would have missed the train or gotten into the wrong one, they also gave me instructions as which way to go once I arrived to my destination to meet the guide. I particularly enjoyed Linda, Kenny, the guide in Chongqing, and Eileen. The vehicles and drivers were also very good.

The cruise ship couldn't have been better, the staff and local guides with the exception of the very last one (I already contacted the cruise ship regarding this issue) were friendly and very very nice. There were very few non Chinese-speaking passengers and I felt that the cruise director made sure to take care of us at all times. They had shows, optional tours and activities that I enjoyed thoroughly.

The only flaw was the last night in Xi'an, the Airport Hotel was actually NOT within walking distance so I needed to take a shuttle which was provided by the hotel and had a little difficulty communicating with the driver to give him the instructions as to where I needed to be dropped off, but I made it!!!

I will be glad to recommend your company. I loved my China trip and if I had to do it all over again I wouldn't think twice about contacting you and China Discovery!!!! Well done Tracy!

Best regards

Celica

Dear Ms. Jiang,

We are so pleased with your China tour and are so thankful for all your help.

All the tour guides and drivers have been excellent and we felt very well taken care off.

We felt very safe and therefore could enjoy the tour without any worries.

Not only did we see a lot we also learned a lot about China, the country, the people, etc.

I think it is of great benefit to participate in this kind of a tour, first of all we did not have to share the tour guide with other persons, so we could ask all the questions that came to mind. Also that there was no shopping as a part of the tour was a plus.

Thanks again for a wonderful experience

Rosemarie

Afternoon Rita,

Apologies for the delay. As requested:

1. How do you comment your tour arrangements? DL: Overall an excellent service, well organised and a brilliant tour guide with expert knowledge/guidance.

Are you willing to recommend our service to your people who also have an interest to visit China? DL: Absolutely.

Not only did we see a lot we also learned a lot about China, the country, the people, etc.

I think it is of great benefit to participate in this kind of a tour, first of all we did not have to share the tour guide with other persons, so we could ask all the questions that came to mind. Also that there was no shopping as a part of the tour was a plus.

Thanks again for a wonderful experience

David L

Hi Samantha,

Thanks!

We are enjoying China very much. You made us confident that we would have the experience we wanted. That is why we booked with you and we were not disappointed.

We had a good day with Timo. Timo would have exceeded our expectations if Peter had not set our expectations so high. Timo is a very close second place.

Peter is great! Peter suggested we hike this afternoon when it is more clear and we agreed.

Lunch at Bravo Hotel was good; enough left over for dinner. We walked around the lake across from the hotel this afternoon. It is a pretty area.

Having Fun!

We are happy with China Discovery and would recommend them to others.

Joseph

Hi Vivien,

How are you? Hanna & I arrived back in Sydney last Thursday. We would like to thank you for all the help you gave us for the trip. We got to see what we wanted. We were able to experience and at the same time explore the cultural aspects of each city. I would highly recommend your company for future China travellers.

Andrew

Dear Evelyn,

We are back in England. I write to thank-you for your excellent organisation of our holiday. Everything went smoothly, although we hit a spell of very cold weather .Each of our guides was outstanding and your itinerary made sure that we saw the best that was on offer.

With warmest regards,

Nicholas

Hi Mr Wang,

Thanks! I had a weekend away to Xi’an, China to celebrate my birthday. It was an exciting weekend and it was certainly something off the beaten trail for most of my friends. The itinerary you have suggested provided good coverage of the city’s rich history. From the fascinating Terracotta Army to the City Walls to the sacred Mount Hua, to the Muslim Quarter to the Drum & Bell Towers, there’s an interesting story from every historical era in Xi’an. I managed to hike up Mount Hua from North Peak to West Peak, but I didn’t get to do the dangerous plank walk as it was closed.

The hotel Eastern House was very accessible too with food places within steps and its proximity to the Drum Tower is a plus. The room was very clean and comfortable.

At this point, I have to quickly mention our amazing tour guide Betty Jiao Yan who was assigned to us as part of our private tour package. She made our time feel so very special and I wonder if Xi'an would have been as awesome without her. She had such a positive and caring nature and when we had to say goodbye, we felt very sad. It was strange to miss a guide after only knowing her for 5 days! Luckily we still keep in touch on WeChat. Our driver Mr Ma was very polite, punctual and accommodating, making our travel a pleasant experience

Anne

Good morning Zeva,

Sorry for let you waiting, I wanted to send you some picture taken by canon but I didn’t have the time yet.

First of all thank you for everything, The tour fast perfect and we enjoyed so much! We did The review some weeks ago and of course, you can use our comments and pictures.

I attach here some pictures

Laura

Dear mr. Wonder Wang

We have arrived at Chengdu and met Kevin. He is wonderful.

We do have a very great time during our tour at Beijing and Xian. Jack and Jessie, both are amazing. Also many thanks for the whole amazing trip here.. hopefully, someday we can go back to China again.. your country is very beautiful and rich of history.. we do really love and enjoy it..

Diana

Hi Rita,

yes we’re back in Shanghai now. The trip was lovely. We had such a good time! Thank you for organising everything for us.

Kevin

Hello Evelyn,

Yes everything is going well and we are enjoying our time in Beijing.

Todd

Hi Wonder,

Thank you again for coordinating wonderful itinary seamlessly. My response to tour questions is under each question.

1. Yes. They provided very detailed answers and clarification to my questions in a timely manner. Also they facilitated abundant invitation letter so I could apply for and get China tour visa on my own without difficulty.

2. Every tour guide was kind, friendly, welcoming and informative. Especially guide at Dunhuang and Kashgar acted beyond my expectations and helped me solve problems with money exchange and airport check-in respectively.

3. Definitely. Only one thing I would like to note is that Kashgar Bazaar (typically sunday Bazaar) was no longer available in Kashgar.

Thanks in advance.

mija

Thank you Jack,

it was good. I enjoyed all of the stops. The only thoughts I have is that some of the transfer days felt like lost days (like Guilin-ZJJ and ZJJ-Shanghai) and it would be better to do early travels and tour the same day (like the Xi'an to Guilin day).

Overall I really enjoyed the tour of China and am considering returning to see Tibet.

Thanks

Gibran

Dear Tracy,

I would like to thank you for arranging this trip which was truly appreciated. The services provided were excellent. All the guides and drivers were very professional and helpful. The Century Victory cruise can be rated top of the line. Will ask you to book our next trip in China again.

Best regards

Yu

Thanks Wing,

Thanks for your excellent services.

I actually have been meaning to email you to say thank you so much! We had the best time with Jamie and Angela. They were seriously great tour guides and made sure everything ran smoothly.

Of course we would love to answer the questions, have even been thinking to ask if we can book something for Shanghai but probably too late now! We are here for another week. When we come back to China we would definitely book with you again!. Have attached some pictures

Sara

Dear Wing,

Apologies for the delay in writing to you. We have been very busy since our return and China seems like a long time ago.

Thank you so much for all your help in making sure that our trip was truly magical.

As first time visitors we were very much in your hands and your advice was invaluable.

The accomodation throughout was excellent and the breakfasts always had a good selection. Transport was always comfortable with tickets and admissions well arranged.

The guides were very attentive and helped us to navigate through the culture and history as they showed us around. I would particularly like to mention Angela. Her knowledge and enthusiasm kept us going on some long and quite tiring days.

I think our favourite moments have to be on the river and that charming hotel Yangshou Mountain Resort. I have enclosed a morning picture from our room. Quite beautiful.

We are now preparing for Christmas with the family so again very busy.

Wing once again we thank you and your team for arranging a marvellous adventure, I'm sure we will return.

With very best wishes

Jane and Jon

Hi Evelyn,

we thoroughly enjoyed the trip, and we’re so glad that we went with the China Discovery private tour. The tour quides weregreat, Jamie especially went above and beyond. Our favorite was the Great Wall, but they were all amazing.

Thank you so much

Maree

Dear Wonder,

We had a great trip and enjoy the different places we went to. In Beijing we liked the hotel Double happiness hotel and it’s location, great access to local restaurants, coffee and craft beer bar. Andy the guide was very good and he took us to another neighbourhood after the Forbidden city. The great wall was also a hit. We also went to a show in the evening.

Xian was very interesting , a bit crowded around the terracotta museum , interesting history around of the city wall Ivan was a good guide too, we liked the spicy food and we also visited a show.

Zhangjiajie was the most beautiful place, Linda the guide took good care of us, we walked a lot and the place is very beautiful with the mountains and valleys.

Guilin was also nice the river tour was great, also beautiful ,you should always recommend people to do the first class booking. We also took the bamboo raft , nice.

The same goes for the train travel 2:nd class is really crowded and not comfortable, always recommend 1:st class. The difference in money is not much.

Shanghai was as expected, we went to an underground market area and the French concession which we enjoyed.

Also the guide Eileen was very nice and helpful.

In all we a bit surprised by China how green the cities were and people nice, we had a great time and enjoyed the sights seeing. We also liked to stroll around local markets in Beijing, Xian and Guilin, so thank you very much Wonder we had a great time and very good service from all of you

Best Regards

Mats

Dear Rita Jiang,

Thanks for your message. We have just landed back in Santiago and we are a bit "out" at the moment. We will come back again to you with some photos and more detailed comments. Now, just a summary: it was great, everything run smoothly and we are very happy to have arranged the travel with you. The problem with the hotel was just a human, understandable mistake and anyway it was arranged very promptly and well: the new room was also very good and the Maria´s guidance in Beijing was outstanding. The only "black spot" on the whole tour was the room in Shanghai: the hotel was great, very well located, breakfast very good, but the room they assigned to us was old, small and not in accordance to the hotel category. I think it was even small for a single person and the shower was just an old fixed thing inside the bathtube with cheap plastic courtains. I guess that is more a failure of the hotel itself, but we wanted to let you know. Anyway ,we had a very good time in Shanghai.

Jose

Dear Jack

Feedback as follow:

Hui Hui and I have returned to Singapore after the vacation in Chengdu and Xi'an. We wished to thank you and the local teams in both Chengdu and Xi'an for making our stay in both locations a relaxing and enjoyable one.

During our time in Chengdu, we were most impressed with the attentiveness and thoughtfulness of Ellen, the tour guide. Ellen paid careful attention to our preferences for meals and selected restaurants and dishes according to our tastes. She was also mindful if we were feeling tired and adjusted the programme accordingly. Ellen was superb in making sure we have the best view of the Pandas by taking us on different routes, avoiding the hoards of big tour groups. Ellen also made the extra effort to help find out more about certain locations which we casually enquired, providing us details of how to get there and return to return to the hotel. We were also very appreciative of the driver, who was always patient with us and always on-time at pick-up locations. He was especially careful with our safety, always ensuring that we hopped into and off the car safely.

Ben, the tour guide at Xi'an, impressed us with his enthusiasm when introducing the various sites. He was ever ready to share relevant information and was patient and tireless in answering all our queries. Ben was also very helpful in offering suggestions on spending our free & easy day in Xi'an. The driver in Xi'an added much laughter to our time in Xi'an, enriching our knowledge of Xi'an with many local fun-facts. He is a safe and skilful driver and helped to save us much time manoeuvring around the heavy traffic of Xi'an. We also appreciated very much the efforts of Ben and the local agency for making alternative plans within short notice when we requested to change the itinerary.

In summary, we had a good time in Chengdu and Xi'an. The itinerary and pace were just right for us, relaxed and not rushed. The local guides and drivers were excellent and we are happy with the selection of the hotels throughout the trip.

Thank you for helping to arrange this vacation for us. We look forward to more of such trips with China Discovery.

Cheng

Hi Tracy,

Everything’s been great! Thanks for checking in ☺ I think I overdid my own itinerary. We’re exhausted everyday! It’s all been worthwhile; we’re loving every moment.

Tia

Hi Tracy.

Thank you for the thoughtful gifts. We had an amazing time in Chengdu and Jen was a fabulous host!

Lori

Hello Rita!

We have received your gift and the postal card!! That was so nice of you, and pandas so cute, thank you so much!

We are having an amazing trip so far. Thank you for that as well!

Best regards,

Javier and Leyre

Hi Tracy,

I’m only just back home today, the trip was amazing and we had a great time visiting your country. If I come back I will definitely be contacting you again. Thanks for everything Darren and Linda

Darren

Hi Wing,

Feedback as follows.

1. Our consultant from China Discovery- Ms Wing Zeng provided excellent service and responded promptly with our enquiries. Ms Wing Zend always provided detailed advice and suggestion to ensure our visit to China was successful.

2. The tour arrangements and Ms Wing Zeng local knowledge of the worthwhile attractions ensured we visited tourist sites that showcased China.

3. We can Highly recommend China Discovery as tour consultants and also highly recommend Ms Wing Zeng as a consultant

4. Discovery China provided a first class service and acted professionally at all times.

Brian

Hi Zeva,

Our trip is going very well thank you for organizing it so well.

I will write an email when we return to Australia with a more detailed report of our experiences

Thank you for your work. We are enjoying seeing the countryside from the train windows at the moment, so much agricultural land

Yangshuo mountain retreat boutique hotel was a delightful stay

Linda

Rita,

Thank you for the Silk Road Tour. We family and I have thoroughly enjoyed the experience.

My wife and I have just reflected it was also the first time the flights were not subject to any delay or cancellation. Great planning and insight on your part.

Best Regards,

Richard

Hi Rita

Thank you, the tour was amazing.

Am in Taiyuan now for a wedding & return to Sydney on Thursday.

May I forward this and photos to you when I return, please?

Kind regards

David

Hello Rita,

Thank you for helping us organise the whole trip. We have mostly enjoyed it.

Berlinda

Hi Wonder Wang,

Yes the tour was great, Woldener was such aknowledgeable. Tour guides and so so nice! Always madesure I had a good spot at the Terracotta Army and the food places he selected were just wonderful! The show was so amazing, I will never forget! Already will think about when to come back to China forthe next vacation!!

Thank you for quickly organizing a replacement, and I amvery happy all turned out great in the end! Kind regardsHanna

Elisa

Hello Tracy,

Hello Tracy, I left a completed feedback sheet with Ben, I can do another one for you if you wish, no problem.. We are very pleased with the service.

Gerard

Hello Leo

I have just come back to Brisbane.

Thank you very much for organizing such an enjoyable trip for us. I have been to China many times, this is the best trip for me.

The hotels were very good (except for maybe 1). The food was excellent and the guides were very friendly, knowledgeable and patient with us.

The places the guides took us to were very interesting and beautiful...full of history.

I would like to say a special thank you to the guides who made our trip so enjoyable...

Joe - very knowledgeable, patient and looked after us very well.

Ben - helped us get porridge when a few of us were sick with food poisoning.

Frank - loved his humour and knowledge of Lanzhou. Also very helpful with helping us use the washing machine on the last day.

Sally - she is so helpful and made sure we were warm. Also very helpful in rearranging pour trains to Jiayuguan.

Aisha - very good knowledge about the places went and arranged good food for us.

Siddiq - very helpful, good sense of humor and we enjoyed his company very much.

Cathy is also very good and knowledgeable, very passionate about being a guide. She gave us good tips on how to go to the nearby market in Dunhuang and Turpan.

Once again, thank you very much Leo and thank you to China Discovery for such a memorable trip.

Adrian

Hi, Ms.Wing Zeng,

sorry to reply till now, as follows:

(1) Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Generally, the answer to my email is fast enough except for weekends for instance when the consultant seems not to be working. As for patience, no problem, we discuss the issues concerned at lengths until it is “solved” one way or the other.

(2) How do you comment your tour arrangements?
Well, the travel plans are created successively as the time goes by, mainly from the customer side. It undergoes quite many changes , even big one (like changing South Xinjiang plan to North Xinjiang plan) and/or at the late stage of the planning discussion to take into account other unexpected issues like the air plane schedule. Some arrangements e.g. those from Shanxi part are mainly taken from your company’s template offering until later when we are adding Hukou Waterfall to it as “it is on the way to Xi’an”.

(3) Are you willing to recommend our service to your people who also have an interest to visit China?
Yes.

(4) Your general opinion on us?
From the practical experience with the tour guides you are providing, it shows the difference with other trave company’s offering. Keep on using good tour guide to make the travelers happy.

T.H.Go

Dear Leo,

Thank you so much for your response.

I have completed the review and attached some photos.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Our travel consultant was Leo and we found him absolutely amazing! He answered every email and question in very good time and he always reassured us with any worries we had.

2. How do you comment your tour arrangements?

Everything was very well arranged, we didn’t have to worry about anything as Leo had made sure we had all the information we needed as well as the contact details of all our guides. All of the tours went very well!

3. Are you willing to recommend our service to your people who also have an interest to visit China?

I would definitely recommend this service especially for someone who has never been to China before.

4. Your general opinion on us?

We had a great experience with China discovery, the tour guides were incredibly friendly and had a lot of knowledge. We went during golden week which was incredibly busy but the tour guides, especially Linda during our Beijing trip, went above and beyond and were excellent at making sure it didn’t affect our trip.

5. Do you have any suggestions on improving our services?

At times it may have been nice to have some free time in some of the attractions because it felt rushed but otherwise we really enjoyed ourselves.

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes.

Claire

Hi Jack,

My Review as follows:

Unforgettable China Journey with Outstanding Organization!

I recently had the incredible opportunity to travel through China, with Jack as our wonderful organizer. From bustling cities to serene landscapes, each step of the journey was seamlessly organized, ensuring a stress-free and immersive experience.

Jack’s attention to detail was second to none. Flights, hotels, and cars were arranged flawlessly, with every aspect meticulously planned and executed. The accommodations were splendid, offering comfort and luxury, and our transportation was always reliable and punctual, making our travels smooth and effortless.

The local guides arranged by Jack were knowledgeable and friendly, providing insightful narratives and histories of each destination, enriching our exploration and understanding of the beautiful and diverse Chinese culture. Despite the extensive itinerary, every site and activity was thoughtfully scheduled, allowing ample time to savor each experience fully.

An extraordinary highlight was Jack's unmatched flexibility and problem-solving skills. Unforeseen changes and deviations in the itinerary were handled promptly and efficiently, ensuring our travel plans remained uninterrupted. This adaptability offered peace of mind and allowed us to enjoy the trip without any concerns.

In conclusion, traveling China under the excellent organization by Jack was an unparalleled adventure. His commitment to excellence, profound expertise, and personal touch made every moment memorable. I wholeheartedly recommend Jack's services to anyone seeking an unforgettable journey in the breathtaking land of China. Thank you, Jack, for making our China trip an exquisite and flawless adventure!

Viren

Dear Mr Wonder Wang

My wife and I wish to thank you for organising a very enjoyable holiday for us in China. All the guides and drivers were good. The cruise was also good and the service is excellent.

Thank you once again.

Best Regards

Kar

Hello,

Overall, my trip and travel to China from 9/1/23 - 9/17/23 was very nice and satisfying.

Thank you all for the travel arrangements, especially the Yangtse Cruise.

I am now already back in Los Angeles USA. Hopefully, I will be able to travel to China again next time.

Thank you so much.

Madiana L.

Hi Leo

still not adjusted but should be 90% in a few days, on the local guides no complaints, top three Jamie Wang Beijing total knowledge of Chinese history asked him tough questions he gave honest answers , number 2 Seven Shanghai again total knowledge , we became friends, number 3 Sarah Chengdu so young and enthusiastic cares 100% wish we could have spent more time with her. On hotels you made very good choices only one I would change was the Intercontinental Tibet which my wife wanted to stay in , problem far from center of town, we chose not to do some sites because we had seen before on previous trips, that’s what great about private tours we can change itinerary, Leo you provided great service thank you.

Gene

Hi Tracy

Hotel- we loved the size of rooms, swimming pool and staff were very friendly

Driver- very smooth driving

Guide- very knowledgeable! 1 small thing I have to criticise is his photo taking technique is not that good.

We enjoyed of course Terracotta Army but kids really enjoyed making terracotta! Really good experience!

Schedule was perfect!

Finally thank you for organising perfect holiday!

Aya

Hello Leo,

For the guides all were great. Knowledgeable and helpful. One snag was our flight from Urumuji guide misread the flight we were to be on . I told her the correct one but we were directed to an earlier one Ted 8.25 instead of 9.55. Small matter. We just had to check out very early . Most highly recommended. Drivers were fine, patient and know their routes.

Sights were interesting and well arranged. Lunch mist did they best to meet to our requests. Hotels all ok. Grand Mercure was the best.Kashgar’s if it was one of the best was very chaotic especially at breakfast time.

That’s all.

Regards,

Ms Ong

Hi Leo,

I'm so sorry it has taken me this long to be in touch.

I have been travelling around Asia and Europe since the middle of June and have finally returned to work in the UK.

First of all, I would like to thank you so very much. Your planning of my trip was absolutely impeccable. The hotels were absolutely fantastic, the locations were brilliant and the service in all hotels was also great. The only one which was a little out of the way was in Shanghai, although for me it was perfect.

The tour guides were brilliant in all 3 locations I visited and their knowledge was excellent. The drivers were always on time and did their utmost to make me feel comfortable and hydrated in the heat!! I do think next time i come to China i will come in the spring or autumn when it is a little cooler!!

I am going to leave a trip advisor review for you and your amazing tour company. I have already told my friends and family and my parents are now thinking of planning a trip!

Leo, thank you so much. I have travelled the world and I can categorically tell you China was my favourite country of them all and I will be back!!

My kindest regards and I will be in touch in the future for another trip.

Jack

Dear Mr. Wang,

My trip was excellent and perfectly organised. Travel consultant was prompt in replying to my emails and patient enough to answer all my questions. Whole trip just happened exactly as per itinerary shared in advance. Tour guide was excellent, speaking fluent English, with excellent knowledge of the sites visited and able to give detailed explanations on all of my questions. Driver was very professional, his driving during the entire trip was pleasant despite heavy traffic through XiAn city.

Velimir

Dear Wing,

thank you for all the given support. You have been really a strategic key point to succeed in this tour.

Below in red my reply.

(1) YES, YOU ANSERED VERY FAST AND ALWAYS ONTIMETIME

(2) AS EXPECTED FROM A PROFESSIONAL CONSULTANT LIKE YOU

(3) YES, I AM 100% WILLING TO RECCOMENED YOU

(4) WE HAVE BEEN ALWAYS IN GOOD FEELING AND FULL TRUST. IN ANY CONDITION WE HAVE TRIED OUR BEST TO SOLVE ALL DIFFICULTIES

(5) NO SUGGESTIONS, IN GENERAL YOU DID GREAT

Thank you again and remember that I will recommend you to my friends who eventually decide to come to visit China in next future !

Armando

Dear Tracy,

thanks for reaching out! Yes, we came back safely and full of new impressions - it was a truly spectacular trip!!

I would like to provide more detailed feedback when I have a bit more time, but just to say already now, we were really really happy about all the organisation and the support, especially from you personally!!

Best regards,

Matthias

Hi Rita,

We had some really good time with Suti, Lee and Shane. Ladies were very nice and helpful. Tours were well organized. Especially many thanks to Shane for using her car to pick us up from train station in Luoyang and to bring us back. I think taxi would be very confusing for us due to many reasons. Also, it seems best to recommend Ali Pay app for payments. I hope this helps.

Predrag

Hi Wonder,

I apologize for the late response, I am continuing my travels in china with close friends and very busy.

1) You were amazing. I was very impressed by how quickly you responded and adjusted the tour to my requests. Perfect service from you!

2) Both tour guides were good, very friendly and flexible to suggestions and shared lots of good knowledge. Both also did very well with English. Bruce especially was very good in Xi'an!

3) Yes, absolutely. Very good experience with you.

I can send some photos at a later time if you would like.

Justin

Dear Tracy,

I am sorry for this late feedback, I had a limited access to my e mails during my stay in China.

My trip in Huangshan was great, I was disappointed because of the weather as the clouds blocked the view most of the 2 days. But nobody can t do anything about it! Aside from that, Jessica was really nice and her English was perfect. The hotel and the room were nice, it was very well organized! Thank you for this. I also want to thank you for your availability in answering all the questions I had before I leave.

The only point I would suggest for improvement is maybe include some information on how taking a train in China works. It s not complicated at all, but as I had never done it before, I was a bit stressed about how long it would take me once in the train station. So maybe just say that you have some ID controls (with special lines for foreigners) and luggage controls and that s it, would have reassured me I think!

But this suggestion is only a comment to make the experience even better, it was already really greatly organized!

Thank you again for this organization and have a lovely day,

Best regards,

Caroline

Hi Jack,

Here is the survey/feedback for the Beijing and Wutaishan trip:

we are back at home now and really happy.

It was a great journey through China. We have so many wonderful memories.

Thank you very much for your very good organization and support!

Best regards,

Miriam and family

Dear Zeva,

We had a wonderful time in Beijing as well! Besides the rainy days and hot day we enjoyed the tour. It was a very well planned tour and very interesting! My favorite was the Forbidden city!

Linda as a great guide, knowledgeable and understanding as I was traveling with teenagers. She was also very happy to help with other thinks like dinner reservations and other recommendations. Very nice!

Now we are looking forward to Beijing!

Thank you very much for the treats and additional items for the tour. The lama temple was worth visiting and we enjoyed the boat ride at the summer palace.

I am glad we came early as the Air Asia checkin line was extremely long and disorganized. We just made it to the gate on time for boarding!

Thanks again!

Giovanna

Hello Zeva,

We enjoyed our first visit to Xi’an and Bruce was wonderful! Very knowledgeable, enthusiastic and his English was great! We also very much appreciated the driver and the good car with air conditioning, as it was extremely hot!!

Now we are looking forward to Beijing!

Giovanna

Hi Rita,

Thank you for checking. Yes, unfortunately our flight was delayed for too long and we have missed our connection to Sydney. We can’t leave until tonight. Not a great way to end our time in China, but not much we can do about it.

On a positive note - we had the most wonderful time on our holiday!!! Everything you organised was just perfect - from the program, to the guides, to the accommodation. You managed to fit in all of the things on our 'bucket list’ and we loved every moment. All of the guides were very knowledgable about their local area and so passionate and welcoming! I cannot express in words how fantastic our trip was. So, thank you, thank you, thank you.

We will definitely recommend you to our family and friends!

Warm Regards,

TONI

Dear Tracy,

Up to now everything worked perfectly. Thank you for all your support.

All was good in Xian.N ancy met us in Yichang, and so did the guide in Xi’an, who - good surprise - speaks a very good Italian (he is a long time teacher at the local university, and an archeologist).

Gift received and appreciated: many many thanks from my wife (and me). The best gift has been your perfect organisation of our trip: we encountered no problem at all: I will give your reference to my friends when they plan to visit China.

Everything was OK in China, so we are very happy to have been there, and I thank you for your help; specifically, we must say that everything you planned went ok.

Giorgio Garuzzo

Hi Rita,

We’re home. I appreciate everything you did for the arrangements. The itinerary, accommodations and guides are all top-notch. Our favorite guide is Jack… and Qi, and timo, and Steven. Did I mention each one? Hahaha. We had a wonderful vacation in China.

Lyn

Hi Rita,

we are having good time here. Jessie is very knowledgeable and showing us all things local. She is very helpful too. We loved Huashan very much! Thanks for the coordination. Highly recommended your company to my friends if they travel to China

Shirley

Hi Rita,

Out to airport now. Thx u for arranging the trip. Have a wonderful day.

Karuna

Hello Mr. Wonder Wang,

We have arrived safely to Kuwait and are now cherishing our memories of China. We had a very positive impression of the country and its people in terms of organization, cleanliness, friendliness, beauty and convenience. We would definitely recommend your company to our family and friends. We were well cared for by your guides, which made us feel safe and comfortable the whole time. Regarding your specific questions, we have these remarks:

1. Most definitely Mr. Wonder Wang was quick to answer our many questions. He offered valuable advice and was patient through multiple emails between our first point of contact a month before departure, during the tour of China, and until we returned home.

2. The service of the guides was generally very good. They gave us insight into the history and culture of China, and explained the significance of sites along the way. We also felt safe with the designated drivers. At the end of each guide's service, (s)he asked us to fill a questionnaire, and we can see why this is important. Generally our comments were very positive, but we did not have time to adequately assess one guide who was not at the usual standard for this company. His English name is Waldener. We felt he slacked in sharing beneficial knowledge of his city, instead joking around and showing off his knowledge of American history and culture. He was too familiar for our taste and his comments were often immodest. We feel he might benefit from more cultural sensitivity training. The remaining tour guides were very engaging, knowledgeable, dignified and helpful. Jack (in Beijing), in particular, was exemplary in friendliness and helpfulness.

We also have a couple other minor comments. The cruise ship had very little and usually no Internet connection, which was frustrating. On the other hand, the cruise manager kindly asked us about any dietary restrictions and made sure we had food that met our requirements. Likewise, two of the tour guides understood that we only eat halal meat and took us to a halal restaurant for lunch -- this unexpected consideration was highly appreciated. (This is a very important service for most of your future Middle-Eastern guests!!)

Thank you, Mr. Wonder Wang, for your professional communication and friendly assistance throughout this experience,

Sincerely,

Yaser

Good Morning Tracy,

Now we are back in the UK, back to work and nearly back to normal.

What a time we had in China. I would like to thank you and your amazing team for a wonderful time and experience. The team looked after us so well. Our holiday even though it was a hundred miles an hour was exciting, informative and we really enjoyed it. We experienced lots of new tastes, culture and knowledge.

I would like to say a massive thank you to Fang Fang, who looked after us at the beginning. Her knowledge, detailing & looking after us was exceptional. Nothing was too much trouble for her. Please say a massive thank you for the way she looked after us.

I would highly recommend yourselves as a travel company for any one thinking of venturing to your amazing country and last but not least a hugh thank you to you Tracy for your help all along the way in making our adventure truly rememberable and amazing. Thank you Tracy.

Lots of regards and love

Angela

Hi Tracy ,

We have left Xi’an and Jessie.

Thank you for arranging the trip. It was great and my father is very happy that we managed to see the Terracotta Army.

I want to personally express my satisfaction with Jessie. She is an exceptional guide with a tremendous knowledge of Xi’an, great humour and a really great person.

Her ability to adapt to small and big changes made this trip go smoothly.

Therefore my highest recommendation to her and a 5 out of 5 ⭐

I’m sure we will talk again soon.

Troels

Hi Tracy ,

I hope you are well. I have just left a review.

We finally got home safe though already early in the morning. Thank you again for organizing this wonderful journey for us!

Thanks so much for all your work and also to the wonderful guides. They were great. I will highly recommend you and your company.

Have a lovely evening and best wishes,

Paula

Hello Wing,

The tour was excellent. Timo and Zhou were excellent guides and drivers.

1. Without hesitation we would recommend your company.

2. Your service was exceptional.

3. We are already planning to visit Inner Mongolia later this year. We’ll be in touch. Thanks Dave and Debbie

Dear Vivien,

Happy Chinese New Year. The trip was really nice. Our family enjoyed it.

Dear Vivien!

Thank you very much for our tour! We'd like to express our particular gratitude for our guide Bruce who has demonstrated excellent professional skills and assistance The only thing that surprised us was the location of the breakfast restaurant (in another building), but everything else was perfect. Thanks again!

Hi Vivien,

Okay, thanks for an amazing trip, we will definitely be doing more traveling with you.

Elisa

Hi, good evening Wonder,

trip was fine..although we could'nt see wild goose pagoda and the musoleneum..the wall and old city part were great.

Roy

Rita,

The trip to Xi’an was incredible. The activities were perfect and the guide was great and knowledgeable. His English was very good. We had a wonderful driver who stayed with us and had a very nice and comfortable car.

I will definitely contact you for my next trip. Thank you again for the flexibility in changing plans a few times.

Adrienne