Hi Wing,

Everything is great so far.

Jared

Hi Rita,

The best experience ever!!!! I fell in love.

I received your lovely card and cute gifts, thank you so much.

Done it! As always it’s my pleasure to hire your company services, see you in the next adventure.

Emmy

Hi Rita,

Please kindly see the feedback below.

We are a family of 7. This private tour package definitely met our expectations! Both tour guides (Chengdu- MAY & Chongqing-DAVID) provided us a very good service, both friendly and very flexible despite the change in our tour schedules. They were also very responsible and ensured our safety, meals and transports were well taken care of, especially since we have elderly and kids in our group. Both tour guides are very fluent in English too so it is very convenient for some of the non-chinese speakers in our group.

We will look for the same tour agent again in our next trip to China!

Best Regards,

Victoria

Hi Juliet,

Tour guide and drivers were professional, friendly, and punctual. We had a great time!

Lim

Hi Phoebe,

Thanks for this,

Lilly was really good and we had a fantastic time.

Stephen

Hi Jack,

“We are very impressed with China Discovery. They are a very reputable company as we found out. Our 22 day trip in China was amazing. Our travel consultant Jack Li arranged everything for us. He was great and kept in contact when necessary. We are very appreciative of his help from the beginning to the end of our planning and trip. Everything ran smoothly as per transportation, guides, meals and excellent hotels and attractions. It was a wonderful experience for the two of us through our China Discovery private tour. All our bucket list destinations were met. We enjoyed comfort on speed trains, airplane, cruise ship, boat, vans and cars. The guides spoke English well and were very informative and had pleasing personalities. Food was tasty and many choices available to try. The hotels were top notch and with great service. The attractions and daily sight-seeing was incredible. Again we would like to thank Mr. Jack Li for his welcome to China gifts he gave us when in Chengdu. This was our once in a lifetime trip to China and it truly met all our expectations and more. The rating would be 10/10 for sure. Thank you!”

Don and Sharon

Hi Rita,

We had a wonderful time! Ellen was an enthusiastic and knowledgeable guide. We enjoyed every stop on the itinerary. No suggestions! Thank you for a wonderful weekend.

Erin

Hi Rita,

Everything has been good so far.

Sheila

Hi Phoebe!

Our tour was fantastic! Jane was a wonderful guide and the views were amazing.

Thank you so much helping organize the tour, and for the little gifts too!

It was great weather! We got to see so much!

Esther

Hi Rita,

Can you give a massive thank you to each of the tour guides. They were all amazing. Linda, Jenny, Joe, Bruce and Linda. Had so much fun and they are all so knowledgeable.

Nigel and Lorraine

Dear April,

I would like to thank you for organizing our trip from Chengdu to HK…Everything was fabulous.

We really enjoyed our tour in China, but seems like, overall, 10 days was not enough time…was quite a rush through China’s amazing attraction points, no resting/relaxing time…so, on next planed tour to China, definitely we’ll add some extra time/days (we are not young’s anymore ).

In general, all tour guides were friendly and easy going, with excellent knowledge of the Chinese history and they could answer to all our questions about the sites we visited, with good sense of humor…however, Sisi (Zhangjiajie) get a special place in our hearts …please let them know that we enjoyed their company very much!

The hotels were all great, with good service and facilities, and drivers were very professional and efficient.

We will definitely recommend your services…we have few friends asking already and we will tell them to contact you.

Thank you again for your excellent service you provided before and during our trip.

Kind regards,

Gigi

Dear Wonder,

Thank you so very much for the kind presents. We enjoyed our day very much.

Helen

Hi Juliet,

Sights / activites were excellent.

Pullman Hotel in Zhangjiajie was good with excellent location and comfort.

Restaurants recommended by Vicky were good.

Command of English / knowledge of subjects / ability to explain / atitude / flexibility / local arrangements of tour guides were excellent.

Driver's attitude, safety and comfort of transportation were excellent.

Vivien

Dear Leo,

Everything about our trip was wonderful except the very hot weather. The tour guides and drivers could not have been more helpful and informative. We are very pleased and have recommended you to everyone we know.

Joy

Hi April,

We had a great time! It was so beautiful. Thanks for arranging everything.

Everything went perfectly. Originally we tried to book this trip by ourselves but it was quite difficult to plan this trip as a foreigner from the UK (book park and train tickets etc). The agency planned the trip perfectly and gave us peace of mind. All arrangements went so smoothly. I've wanted to visit Jiuzhaigou for years and it was a really special trip. Huanglong and Jiuzhaigou are absolutely amazing. The location of our hotel was perfect as we could walk around and there were plenty of restaurants very close by. Our tour guide Mary was lovely and super helpful. Her English was brilliant. We also chose to go to the cultural show next to our hotel one evening and Mary organised the tickets in the front row!!

You make it easy and convenient to travel in China with an itinerary that was exactly what we wanted to do. I appreciate that it was a 'non-shopping itinerary'. Also it was better prices than using any UK agency!!

Best wishes,

Victoria

Hi Phoebe,

We had a fantastic tour in China, all thanks to your organisation and to your efforts.

Everything was perfect and everything was on schedule.

The guides were professional and friendly, specially Ben in Chengdu who was excellent. All of them knew their job and were so helpful to us.

Most of all we want to thank Phoebe for your support, promptness in responses and professionalism, which made our trip perfect

Thank you all so much, it was the best experience.

Nader

Dear Tracy Tan,

I am You Chew Lee, one of the Group of 12.

I specifically draw your attention to the above caption.

We had been given a total of 5 local tour guides, one male and the rest females.

I would like to write to put on record two of your best tour personnels in this China Tour 15 – 27 Oct 2024.

They are Amy leading us around Lijiang and Linda providing tour assistance in Xi’an.

I rate them favourably,

01. in their ability to relate to us ,

02. in their proficiency to speak clear and good English,

03. in their capability of looking after our safety, welfare, and care,

04. in their punctuality and,

05. In their passionate love and desire to provide us with well informed knowledge of the places we visited with great integrity and diligence.

I would appreciate it very much if you could use your good office to convey my gratitude of their great performance and service provided to us.

I thank you.

You Chew

Dear Rita,

Comments on tour arrangement:

We have had a great time in the lovely and vibrant city of Chengdu. Everything in our travels worked out well. Thanks to China Discovery and the efficient planning and support from travel agent Rita, who had put together our customised private travel itinerary which was well paced and enjoyable. She had organized everything perfectly and resolved most of our concerns promptly. The Chengdu vacation was our second China tour organized by China Discovery. Hotel stays are of above average class and were conveniently located nearby commercial centers and ‘popular food outlets. Our guides and drivers were knowledgeable, friendly and attentive to our needs. The diverse natural beauty, landscapes and snow capped view at Jiuzhai and Mt. Emei were amazingly stunning and unforgettable.

We highly recommend China Discovery to all of those who are looking for comfort and a stress-free holiday arrangement. In fact,we are already planning for another trip to China in April 2025.

K K Wee

Good Morning April,

WOW! I just wanted to say a big thank you for organising the Chendu part of our holiday. We have just got back and it was amazing. Our tour guide and driver were AMAZING. What a memory. I really appreciate all the work you did on our trip.

Thank you

Heather

Hi Jack,

My wife and I returned from our China trip yesterday. The crowds at most sites were overwhelming and something that we are not used to. However, I want to let you know that we had a wonderful time mostly due to China Discovery's wonderful tour guides!

Each guide enriched our experience with both their knowledge of the cities, sites, cultures, people, and foods. They were all prompt, patient, and engaging. They were very helpful in navigating the complexities of visiting China. My wife and I enjoyed their company and conversation greatly. I don't believe we would have had the same experience in China if we had traveled there by ourselves.

All the drivers were also very courteous, on-time, and helpful!

Unfortunately, my wife caught a respiratory illness on the Yangtze River Cruise and was quite sick at ZJJ. Our guide Tim, however, was there to assist at night and brought her to the hospital to see a doctor. Tim helped us navigate the Chinese health system, stayed with us throughout the hospital visit, and brought us back to the hotel late at night! We are very grateful to Tim's extraordinary assistance!

Although we provided a paper review at the end of each location, if China Discovery has an overall review of our trip that needs to be completed, please let me know!

Again, thank you for your assistance in all the planning prior to the trip and your quick responses to my questions during the trip. Knowing you were there to assist us throughout our journey was a great source of comfort!

Regards,

Alex

Hi Wonder,

Very lucky whole journey no rain at all...The weather was good...So we can enjoy amazing view.

Stevany

Good Morning Wonder,

We are at the lunge waiting for our flight to Tokyo via Hangzhou. Just let you know. Please thanks Mary again for us. She is the best Guide that we had ever had traveling through 82 countries. We were/are so touched by her communication skills, her caring thoughts, her quick understanding, most of all her humanity. We were very lucky to have met her. For that we are grateful to the arrangement you made. She is a trust worthy human being. We had a satisfied journey.

Glenn

Hi Wonder

Thanks for the souvenir. We had a good time at Mt Emei, Robert has taken good care of us.

Take care!

Cheers

SukHang

Dear Jack,

Don and I want to thank you so much for arranging this wonderful tour for us. Everything has been fantastic! A big thank you for the gifts today! The Chinese chopsticks set, the Panda Player ornament, the Panda magnet, the Hand Drawings of Chengdu and the Panda postcard with your kind words are all so lovely and meaningful for us. We will treasure them. Many many thanks!

We are so impressed with China! The accommodations, the food, and the chosen sites for us to see are amazing! We will tell our family and friends to come to China and use China Discovery!

Take Care

Sharon and Don Hildebrandt

Dear Leo:

We would like to give you some feedback on our Chengdu tour-

Travel Consultant : Leo Li

1. I was extremely impressed by the speed of the response from Leo Li. I sent in a tour request in the afternoon from the US, mentioning what I would like to see in Chengdu and where I would like to stay, and I received a proposed itinerary and price quote the same night.

2. The tour arrangement was exactly for I asked for. However, I would recommend spending more time at the Sanxingdu Museum, have lunch there, and skip the Wenshu Monastery all together. The monastery is OK but nothing special.

3. Yes, I would highly recommend your service to anyone visiting China.

4. Our tour guides were exceptional, especially Eileen, who really knows both the Sanxingdu Museum and the Giant Panda Breeding. She was extremely helpful in navigating us through the crowds. We would have seen much less without her. The drivers were also very good. We love the responsiveness of Leo Li.

5. One suggestion is to use a different van for a group of four. Although our van was comfortable, it was quite hard to get into the two seats on the third row, especially for older people who are not as agile.

Overall, we are extremely happy with your services.

Best Regards,

Christopher Shih

Hi Jack,

First of all, thank you very much for the great job in planning our trip. We just returned home on Sunday and everyone had a great time sightseeing and enjoyed the tase of local cuisines. The transportation and hotels you've arranged were also excellent. Thank you again.

Now that we've had such a great time, everyone is looking forward to another China trip. We'll be taking a cruise in March of next year in Shanghai and would like you to help us with a post cruise tour. We would like to cover Hangzhou, Suzhou and Nanjing; plus Xiamen if time allows. Right now, we have six people confirmed but may increase to 8 again. Please help us with the details with suggestion for sightseeing and other activities. As in the previous trip, we would like to travel by bullet train if available (the Magnetic-levitated train experience would be great).

Please help us with a tentative itinerary and we can go from there.

Aloha,

JHKC

Hi Rita,

Activities generally wonderful. Hotel Sunshine accommodation was Ok. Service staff was very helpful. All guides were great. We really enjoyed them. Ellen was helpful, knowledgable, and thoughtful throughout our journey. Local experience was excellent. Driver was thoughtful. Difficult driving environment was always safe.

Bibiana

Thank you Tracy for the update.

Our trip has again been enjoyable this year, guided by Kimi (Xian) and Jamie (Chengdu). The train from Xian to Chengdu was comfortable. We look forward to the Yangtze cruise starting tomorrow on Thursday 24th October.

Regards,

Timothy

Hi Wonder,

Thank you for your arrangement. We all had a good time. I will give you some feedback after I return to Hong Kong.

Tks again!

Yeung

Hello Phoebe,

Thank you so much. We really really loved our gift and appreciate the amazing service you have provided. Pandas are the best!

On my return to England I will write a detailed review for you.

We have really enjoyed our time in China and have had a wonderful time thanks to China Discovery!

Thank you again

Oliver Foster

Hi Wonder,

I was certainly very happy with both the guide Sandy and the driver in Chengdu. They were friendly and helpful. The driver was careful, his car was immaculate, he lent me his umbrella and always arrived promptly. He and Sandy took great trouble to find restaurants for lunch and Sandy obtained a ticket for me to attend the opera. Sandy spoke good English, was interesting, knowledgeable and good company.

Teresa

Hello Wonder,

We have now returned home.

We would like to thank you for our trip it has been fabulous. We have thoroughly enjoyed the trip. We wished we had more time to spend at the sites but time was always against us.

We have only praise for the tour guides we had on the trip. They were all very helpful and knowledgeable.

We are looking to return next year and will spend the winter researching where we would like to visit.

We will have no problem recommending China discovery as a tour operator.

We will be in touch again for your help when we have decided on areas of interest.

Many thanks

Kind regards

Helena & Simon Lewis

Dear Leo:

We just wanted to thank you for the lovely gift you gave us, as well as arranging such an interesting and engaging tour for us.

Thanks to your kind efforts, and the expertise of our guides, we feel we have gained a better understanding of your beautiful country.

Vincent & Beverly

Dear Tracy,

I hope this email finds you well.

We’ve arrived in Hong Kong and all of our scheduled tours with your agency went great.

We just wanted to thank you, and your team, for your assistance through our planning and vacation.

Best regards.

Sthefanie & Rodrigo.

Good morning Rita,

That’s excellent news, thank you! Evan is exceptional, his English conversational skills is top-notch, we are really enjoying his company. The next 2 days will be most enjoyable and memorable. Thanks so much, Rita.

No need to apologize for Danny, he wasn’t bad, I tipped him and the very nice driver, 小賈，as per your agency’s tipping guidelines. In contrast, Evan’s communication skills are extraordinary, even better than an English-language guide in Beijing who took us to 慕田峪及紫禁城和故宮博物館，we LOVE Evan!

Louie and I had a remarkable day with Evan, our driver, 小溫，is a safe, steady and cautious driver, the SUV is roomy and comfortable to ride in. I wish to thank you for: 1) lunch 2) upgrading our hotel to a 4-star establishment, and 3) the cute panda bear souvenirs and the fans. You’ve done an excellent job, coordinated our entire itinerary including logistics for the transfers. Well done! We’ll happily write a glowing review of our private tour with China Discovery, once we are back in Toronto, on October 3, 2024. Thank you again !

Best regards,

Julie

Good morning Evelyn,

Our wonderful stay in Chengdu has come to an end and we are at the airport awaiting our flight to Lhasa, looking forward to the next stage of our adventure.

Mr. He Xian and Mr. Gong were excellent guides and drivers.

Thank you very much for the kind gifts that Kevin brought to us, this was such a kind thought are very much appreciated.

John

Hi Rita,

Goodbye!

Meng

Good morning, Wonder

The tour was great. Henry the guide was excellent. Today we go back to Chengdu. Tomorrow we leave by train at 15 to Beijing.

How much would be a driver from the hotel to Panda base and then to train station? What if a guide is included?

Maria

Hi Wonder,

Our trip has been completed yesterday. We all are leaving 長沙 today. It was a really nice tour arranged by your company. Thank you again. Hopefully we will do it again in the future. All the best to you and your family.

Clement

Hi Leo,

I just wanted to say thank you for everything, the organisation and the kind welcome gifts, the 2-day Wolong tour was incredible, we enjoyed it so much with Jamie, and we can’t wait for our upcoming tour in Guilin.

Greetings,

Maria and Jozsef from Hungary

Feedback as follows:

I am a repeat customer of China Discovery and was fortunate to have Evelyn Ma helping me. I had some challenges getting to Jiuzhaigou and Evelyn was able to help me even in the late evenings prior to my travel. My guide in Huanglong and Jiuzhaigou was Gao Jing and what a delight to have her as my guide. She is very attentive and knowledgeable of the two attractions. Most importantly, she is fit as a fiddle as we trekked over the scenic trails. Many thanks to both ladies.

Chan

Hi Wonder,

Thank you so much for everything you have done for us! We will for sure, recommend you and your company to friends and family :)

Please see as follows the completed Evaluation form. We are working on a Tripadvisor review and will post in the next few days as we are now back at work!

1. Vivien was very helpful in the early arrangements of our itinerary. She answered all the questions that we had and adapted ithe agenda to our needs.

Wonder responded swiftly to all our questions. He was very patient and understanding, especially with our delays with our China visa applications. We were very appreciative and it helped lower our stress levels!

2. The itinerary was well organised and very detailed (which we liked). We got a good snapshot of each place in the short time we were there.

3. 100% we would recommend China Discovery. In fact we have already advised people we met during our holiday in China and Sangeet has posted your details on his social media.

4. Where a lot of companies lack customer service, China Discovery had it in abundance. We could not have asked for anything more.

We would like to say a big thank you to everyone at Head Office who was involved in organising our trip, you have been a pleasure to work with. Also a big thank you for all the generous gifts and the birthday cake!

A professional, knowledgable tour guide leads to a pleasant experience. What we discovered at the end of the trip was that having a good rapport with your tour guide is very important and makes all the difference. Someone who is able to listen and understand what we expect from our day (We like to go where the locals go, where the locals eat. We like to learn more about the culture and the people who live there, it is not about the fanciest restaurant or the really touristy areas).

5. Although the itinerary and the guides tell you the agenda for the day, a rough idea of the timings would be useful at the start of the day. This way we know what we are working towards time-wise, how long we have at each place, so we can respect and flex accordingly. For example if we wanted to spend longer at one place, we can then reduce the time spent in another.

6. We would be more than happy to share some photos if you would let us know what you would like them of, as we took quite a few! Any particular place? Ones with us in them, etc?

7. Of course, we would be happy to speak to potential customers!

All the best

Pikkam & Sangeet

Hi Rita,

So sorry for the long delay, I am still travelling and haven’t been on the laptop so much.

Very good tour, very happy with all arrangements. I am willing to recommend your service to my friends who also have an interest to visit China.

Thanks

George

Dear Ms Win Zeng,

We would like to thank you for the great job you have done for us. You always reached us promptly, patiently and did the best for us. We were satisfied with what you arranged for us. We will definitely recommend you to our friends and if we go to China, for sure we would use your service again especially since we have found out that most people do not speak English. Your service helped us a lot. You have good people working for you. But we prefer anonymous. We find it a pity that most people cannot speak English because the Chinese are friendly and we would have liked to converse with them. We are in Bangkok at present and tomorrow we are flying to Germany and bring our sweet memories of China with us.

Best Wishes,

Monica and Nikolaus

Hi Rita,

We’re sitting in HK airport after the most amazing and fantastic trip. Thank you so much for arranging everything, it went as smooth as clockwork. Frenetic and non-stop, we have seen some of the wonders of the world, all made possible and enjoyable by your amazing team! I will write when we get home in two days, just wanted to say a huge thanks.

Ashley and girls!

Hi Rita,

So sorry for my late reply, I’m finally back home. I just wanted to say a huge thank you for organizing my tour, you were just amazing and I had the most fantastic time. Ben was absolutely amazing as well. And thank you so much for my beautiful gift. I hope to come back to Chengdu again, I did not have enough days there, and I would book with you again. Can you please pass on my thanks to Ben as well.

Kindly

Danielle

Dear Wonder,

We would like to thank you and your team for making our trip to China so special and enjoyable. Every tour guide and driver we met were extremely friendly, knowledgeable and professional.

We had a fantastic week in China exploring some of the amazing sights as well as tasting the different regional foods.

I would also like to that you for your quick replies and ensuring we were fully aware of our itinerary and any changes.

When we come to China again in the future, we would use China discovery again and will recommend your service la to our friends.

Kind regards

Dan

Hi Rita,

Yes that would be amazing. Ben was an excellent guide and I enjoyed the day very much. Ben's English is perfect and explained things so well.

Thank you

Danielle

Good morning! Phoebe

The weather is fantastic. Linda is great too. We just got back to the hotel. Thank you for organizing the trip for us and the gifts. We had a great day! And Linda was a great guide!!

Yulong

Hello Leo,

I hope everything is well with you. Thank you so much for helping me arrange the trip from Guangzhou to Chengdu. You made it very easy for me. From the fast train, to the tours and to the airport drop off. Our tour guide, Michael Wu, was extremely professional and helpful.We visited many different sites, and most importantly Michael knew exactly where to take us at the Panda Research Center to make sure we saw many pandas. My daughter and I felt very safe during our trip, and Michael was always aware of my allergy triggers. I would definitely recommend you to family, friends and fellow teachers. Our driver was also very knowledgeable and helpful.

P.S. Thank you very much for the gift. My daughter loved the plushy and the fan.

Regards,

Erika

Hi Rita,

Yes, we are safely back in Shanghai. Once I’ve had a chance to sift through the photos, I will send you some of the good ones.

Josh

Hi Leo,

Just a quick note to say Thank-you. Our trip to China was fantastic. Everything was better than we had imagined. The guides you had assigned to us were great. They were each unique in their own way but all were informative, caring, funny, attentive. We appreciated the personal touches such as helping with check-in at the train stations and airports, accompanying us to our hotel rooms to make sure they were ok, suggestions for restaurants and shows, and even acting as professional photographers. We will never forget how important they made us feel. Most of all, how welcoming we felt. Thank you again. If we ever make it back to China, we will definitely be getting in touch with you and Discovery China.

P.S. Thanks for the post card and the gift.

Jane

Hi Wonder,

We enjoyed our excursions very much, and our guides were wonderful. Thank you for your help with organising it, and also Vivian.

with best wishes

Claire

Hi Phoebe,

Yes we did see Fubao for 2.5hrs together with the Evan.

Thank you so much for the arrangement

Eric

Hi Rita,

The tour arrangements were excellent. All connections and meetings with guides went perfectly.

I would recommend your service to others with an interest in China.

Cheers and thanks….and I may book another tour next year!!

Wilson

Hi Tracy,

Apologies for the late reply.

We thoroughly enjoyed the 3 days at Bifengxia. We arrived with an open mind, so I cannot really say that the program met our expectations or not. We learned a lot about the animals, which was great and we spend a lot of time observing them, which was fun. The program itself was more like a 3-day VIP arrangement with backstage passes rather than a volunteering program. Volunteering sounds like you have to make an effort and we were not really put to work, we were treated like guests, which is of course always positive. You prepared us well about the restrictions on interaction with the panda's which was much appreciated, and we did not expect much interaction for starters because we were visiting a research base, not a circus! The panda base itself is a tranquil site and we had a lot of people approaching us for a short conversation, really nice.

If you would ask me if I had any suggestions for improvement, then I do not really have an answer. We enjoyed the hospitality of the hotel, really nice place with a beautiful room, friendly staff and good food. Your team added to the fun and made the visit more memorable when we managed to add a visit to an old village on the last day.

I would recommend this program to anyone who is interested in a laid-back panda learning experience in a mountainous area in rural China.

Hope this helps!

Jeroen

Mr. Leo Li,

I can't express enough what a wonderful time we had in China. You made me look like a superstar to my wife and sister-in-law. All of the guides were wonderful; especially Eric in Beijing and Evan in Chengdu. Evan knew EXACTLY when and where to take us to get the best views of the pandas! Eric seemed to take a lot of pride in his city of Beijing and wanted us to see and try everything. He was very nice, accommodating and generous. He bought us many street snacks just because he wanted us to try them!

All of the excursions you had scheduled were outstanding. There wasn't one that we said we could have skipped. The ones that were particularly great were the Great Wall, Tiananmen Square, the Forbidden City, the Summer Palace, Terracotta warriors, pandas, and one of our favorites was the cooking class at the museum in Chengdu. The museum tour guide was a delight and an excellent instructor. We really enjoyed Liqi and Shanghai.

The hotels were all just great. They really were nice. It was hard to pick a favorite. The Buddha Zen Hotel was very nice and in a great location but the breakfast was a little weak. Probably the worst of the trip but still acceptable. The hotel in Shanghai was first rate with the absolute best breakfast of the trip.

All of the train and plane transfers went smoothly. We had no problems meeting our guides at each location and no problems boarding to go to the next city.

We felt comfortable with all of the drivers. The cars were all clean and comfortable. Traffic in your cities is HORRIBLE. I could never drive in China! I had a hard enough time just making sure I didn't get run over by a scooter when I was walking!!

I think that about sums it up Mr. Leo Li, Thank you again for making this trip a once in a lifetime experience for my family. And throughout the planning process, you were extremely helpful and always responded promptly. I know we made quite a few modifications to the trip but you didn't seem to mind at all. Thank you for that.

Take care sir,

Kelly

Hi Phoebe,

We are very happy with the tour.

You answered my E-mail fast and patiently. local guide and driver were excellent, we had a great time. I actually already recommended your company to 2 of my friends.

Best,

Nan

Hi Rita,

The tour was excellent. Kevin was the best tour guide we could've asked for!

Best regards,

Smriti

Good morning Rita,

We have very good time in China from 01/06/24 to 19/06/24. But it is a little bit exhausted after hiking through ZhangJiaJie. The best of all tour guides are Linda and Peter. These two tour guides show their ability to communicate with us. They care and respect us. In overall I would recommend China Discovery to relatives and friends for any upcoming China tour. We are happy for China Discovery to use our photos.

From Chris Vea, Sydney Australia

Hello Evelyn,

Thanks for making the tour arrangements - we are now back to Singapore - we really enjoyed the tour of the ancient cities of Chengdu and Xian and Luoyang and appreciated China natural beatify and heritage. See you soon and hope to make another trip to the other remarkable places.

Venkta

Hi there,

We are writing to thank Mr Wang for working with us from the planning phase to the final reality. He responded to my emails quickly, listened to me and answered my questions patiently and clearly. He even suggested altering our trip plan to avoid the huge crowd due to the May Day holiday, and thank goodness, we did change our plans.

During this 23-day trip, we were taken care of from the moment we arrived in Kunming airport to the last minute we were dropped off at Beijing Train Station. All tour guides and private drivers were professional and personal. All made our travel life so much easier.

We highly recommend Chinadiscovery, especially Mr Wang, to our friends and anyone that is interested in visiting China.

Thank you, Mr Wang, for all your hard work and patience helping me planning this grand trip that will last a lifetime. Hopefully we will talk to you in 4 years when we plan a trip to visit northwest part of China.

Sincerely,

Phyllis and Larry

Dear Tracy,

Sorry for the late reply! I’ll just start saying that we absolutely loved the trip and China. It was one of the best trips we have ever done. Your country is beautiful and fascinating. I can’t wait to visit again!

You are very helpful and professional. The tour was tailored to us and our interests, day by day. The guides were also flexible in accommodating our requests day by day. We were never taken to tourist traps. The restaurants were clean and the guides would help us order based on our dietary preferences.

We were really happy with China discovery, in all aspect of the trip. You were very good in organizing the tour based on our preferences and accommodating our requests. You were also very kind to recommend we change our visiting time to after the May national holiday. The guides in all cities (Beijing, Xi’an, Chengdu, Shanghai) were very knowledgeable and looked after us very well. It felt like travelling with a friend! I am willing to recommend your service to others!

Best wishes,

Nura

Hi Evelyn,

We managed to visit Jinli Street yesterday evening and today Leshan boat ride were the best choice. We woke up early today therefore less people and good traffic. We did hot spring and later massage. Ben will also bring us to a 8pm show we decided to watch.

Nice weather yesterday and today too. Hope tomorrow emei weather is nice and clear.

Polly

Hi Jack,

First of all we would like to thank you whole heartedly for planning such an amazing trip to China for us! We have had a truly magical time - our tour far surpassed our expectations in every way. The itinerary that you put together completely met our needs and encompassed everything that we wanted and more.

The guides (and drivers) were all brilliant and we have very much enjoyed talking with them. The guides were all fun, knowledgeable and fluent in English. We were initially concerned that having guides with us all the time would be stifling, but that was not the case at all!

We would like to give a special mention to our visit to Yunnan where our guides William, Sofia, Lee, Amy and Aten looked after us. We loved Yunnan - one of our favourite parts of the trip was our cruise down the Li River, our stay at the Yangshuo Mountain Retreat and the hike in the Longji Rice Terraces. Thank you to William who helped to make this so special.

We have also loved seeing the Pandas in Chengdu, the Terracotta Army in Xi’an and of course the Great Wall at Jinshanling. Please pass on our thanks to Peter for hiking the 6k with us - another highlight of our trip!

We have been amazed that we have been able to see so much of your beautiful country without it feeling too rushed or overwhelming. The places that we visited were all incredible and there is nothing we would want to change.

The accommodation for the most part was excellent; we did feel that the e-outfitting hotels in Lijiang and Shangri-La were not so great but this is an observation and not a complaint. We were not staying long enough to complain but if we were doing the trip again this is one thing we would consider changing.

The transport worked really well. All of our drivers were great and the transfers by domestic flight and high speed train were well timed and easy to navigate. Some of the transport hubs are HUGE and it would be very easy to get a little lost! Having a clear meeting point at each station could be helpful.

Thank you once again, it really was the trip of a lifetime! I am very happy for you to use all or some of my comments.

Thank you so much,

Mary & Steve

Hello Rita,

Yes we are home safely after an enjoyable, busy 3 weeks travelling around China.

Thank you for putting together such an interesting tour. The time passed so quickly. Had we not been on a 3 week time line I would have added a rest day every 3-4 days. That would have been a good addition.

The hotels were all lovely. I liked those that had a bath best, because after an energetic day walking, one could soak the muscles and rest for a while.

We loved travelling in the trains. Thanks for organising the comfortable upgrades.

I am glad our guides met us at the stations & dropped us off though. The stations are huge and finding the right platform was made easier with the guides help.

We had minor problems.

1. Shanghai- There are 2 exits and we went to the wrong one. However we rang the guide and then we found one another.

2. Another, was when we missed the transit sign & walked the wrong way following the crowd. Fortunately Bruce noticed & helped us get to the right place so we could get the connecting train in time.

3. My seat was already taken on one of the trains. I was advised by the conductor to walk through the train to carriage 8, get off, and get on again. There were 2 trains joined together. I wasn’t sure if the train would wait for me as they only stop for a minute! Fortunately the staff were very helpful getting me off, and getting me on again. They seated me next to Bill.

The tourist attractions we visited were outstanding. Everything we saw was worthwhile. We loved the spectacular Stage Shows.

We loved the cruise. We made new friends, had a lot of shipboard fun. The concierge and other staff were lovely.

Our guides were friendly, helpful and really good company.

We are happy to see how well China is going with trains, stations , roads, housing. National Parks and environmental protection. Good job!

We would recommend your Tour Company should anyone ask . We were very happy with everything.

All being well, we will return to do the other half of the original trip.

Here are some happy photos from Our enjoyable time visiting China.

Yours sincerely.

Carol & Bill

Good morning, Mr Wang,

Larry and I returned home safe and sound, and are trying to recover from a very long exciting yet exhausting trip to China.

Thank you for working with us and making this grand trip possible, and precious gifts you sent to us.

All the tour guides and private drivers at each destination were wonderful. They were professional, courteous, flexible, personal, and easy to work with. Our shout outs to tour guides Vicky, Even, Delia, and Mike, and drivers Mr Lu (DaLi,LiJiang, Shangri-la) , Mr Tan in Chengdu, and Mr Fan in Beijing.

During the 23-day trip, Larry and I covered lots of grounds. For personal preference, we chose to skip Orange Island in ChangSha. We walked down 999 steps instead of taking the escalator in TianMenShan. Due to the weather, the ride to the Jade Dragon Snow Mountains was canceled. Due to my brief sickness, we skipped the SMT Great Wall. Larry got senior discount in Stone Forest. As suggested by several tour guides, I am writing to you to see if we would get the reimbursement for the service we didn’t use during the trip.

Thank you again for your patience, time and knowledge planning this wonderful trip with me.

Sincerely,

Phyllis

Morning Wonder,

we have a good time although the kids were tired after all the walking…hahaha…

Eunice

Hello Phoebe,

Our tour today was amazing and I really want to compliment Sandy. He was fantastic, his English is excellent, he is very knowledgeable, and did so much to make our day great.

I did not have any cash on me when we said goodbye today (my kids had cash but I did not want to take theirs away!), is there a way I can get 100 Yuan to him as a tip?

Also, is it customary to tip a driver as well?

Thank you again for such great service. Sandy is a great representative for your company.

Best Regards,

Richard

Hi Pheobe,

今天玩得很好！ 走很多，就当运动一下，天气还凉快。

现在在洪崖洞。 夜景很美。

很满意这次的行程。导游和司机都很帮忙。

Evelyn

Hi Rita,

Thank you for the arrangement last time, my family had great times.

Susi

Hi Leo.

We have ended our private tour today with you. Thank you so much for the wonderful arrangement.

All the 3 drivers and guide are very experienced and knowledgeable. We really get a deep understanding of Xi’an, Chengdu and Chongqing.

Vincent

Hello Wonder,

Thank you for the update. Everything is fine, Jackie is a wonderfull guide! She speaks english fluently and knows a lot! The driver is also good, he drives carefully in a very good car.

I enjoy my trip very much so far.

Greetings

Johanna

Hi Evelyn.

We are leaving Beijing now.

We had a great time.

Peter and the driver were excellent.

Jonney

Hi Evelyn,

Thanks again for the wonderful trip! The whole vacation was amazing. The hotels were great, the guides were great and the sights were great.

We really enjoyed the whole trip. Thanks for helping us with this amazing experience.

Kind regards,

Erik

Hi Phoebe,

We are back in Beijing after an amazing trip to Zhangjiajie, Chongqing and Chengdu. Thank you very much for your help from the very beginning. Your partners who accompanied us throughout the trip are very helpful too. I want to single out Melody (Wang Ting) for her above and beyond services that left us with great impression. We are so lucky and thankful to have her.

You have been helping us every step of the way. Without you, the trip would be doubtful. I personally enjoy working with you and will contact you for our next trip in China. In addition, I appreciate the gift you passed to us. Thank you for being thoughtful.

Have a great summer,

Lee

Hi Phoebe,

The hot pot was super! It was too spicy for me, so I ate the mild version.but my husband loved the spicy one!

All were interesting. Leshan Buddha was amazing. Sichuan opera awesome, my husband still trying to figure out how they changed masks. and panda were so cute.

We love Chengdu. the hotel was also very good, modern, and great location

The cruise was awesome! David our Chongxing guide was excellent. Chongxing was our biggest surprise.Chongqing's night view was stunning

Yes, we got lucky with the weather, sunrise and sunset in Huangshan

Phoebe, thank you do much for organizing our tour in China, Great job!

Zakrevski

Nihao RITA.

My family and I truly enjoyed every minute of our China tour. You’ve met and exceeded our expectations. We’ve given our feedback to KEVIN, JIM, EILEEN, AIRA, and LINDA, but I also plan to email you my feedback to this unforgettable tour.

Very much worthwhile.

EDGE

The tourism agent are wonderful! But the proxs too packed unconvenice to visit.

Nozie

Hi Jack,

So you are back to your normal work life. The different is now when you get home from work you certainly feel married life is beautiful and nice!

In respect to the questions you asked me to respond, I would say :

a/ All the drivers were good. The vans (Toyota ?) were a little old. But the Van (new Chinese made) that took us to the Airport the last day before we left was very good and new.

b/ The Tour-guides, they are all very friendly and helpful. David's English can be better. Fiona was excellent .

c/ The hotel in Beijing and Chongqing can be a little bit better. Grand Hyatt at Chengdu was good and excellent location.

Overall it was a great trip for us. We like to thank you for your good works.

The next few weeks I'll like to discuss with you about our upcoming trip to Xinjiang in September this year.

Best regards,

Chang

Thank you Rita.

We are very sad that our trip is coming to an end. So far we have had a fantastic time and seen and done some amazing things.

I had a bit of spare time on the high-speed train so came up with this to help your customers. Up to you if you want to use it or make any adjustments (but I think it would be most helpful once people have booked) it reads as follows...

As part of your journey around fascinating and spectacular China, you will most likely take one or more of China Railways High Speed Trains.

These trains are both fast and efficient, enabling you to cover great distances quickly and in comfort.

You may be required to board the train without the assistance of a guide. This may occur depending on station regulations.

The following is suggested as information for travelers. Please note that this is not a definitive guide, as there may be differences depending on station and location, and may be subject to change.

First and most importantly, there are plenty of clean toilets at the stations, and the trains also have Western toilets in each carriage.

Whether you travel First or Second Class is up to you, but there is plenty of leg room in both classes. All trains are non smoking.

AT THE STATION.

Once at the station you will be required to go through security. You will need your passport for this. Your passport is linked to your ticket. We recommend wheeled suitcases or suchlike as luggage trolleys are not provided. Please note that your main bag will travel with you on the train. Unlike a plane where certain items can travel in the hold, prohibited items will be confiscated. Eg. Knives or souvenir swords.Check ahead for prohibited items to avoid disappointment.

You will need your passport, the train number, carriage number and seat allocation for your journey. This will be provided by your guide or on your itinerary. It will also pay to know your departure time.

There are departure boards in multiple places in the stations. These will link your train number with a boarding gate.

Your trains details will be in one of 3 colours.

Yellow: information stage

Green: boarding stage

Red: departure stage.

In order to run efficiently the trains do not wait. Please be in the correct place ready to board. Depending on the number of train carriages, there may be 2 boarding gates. Eg. 4A and 4B. These will correspond to the carriage number. Don't panic if you get it wrong, but it may result in having to walk a little further on the platform to get to your carriage.

You will need your passport to leave the station to go to the platform. There are lines for self check-in and another for passports/ assisted check-in. This may be detailed overhead, or look for the person manning the assisted check-in line. Use this line to proceed to the platform.

PLATFORM / TRAIN

If no train in platform: There are markings on the ground showing the approximate carriage location. You should wait there. If in doubt you can ask for help.

If train is at platform: Check the train number on the side of carriage.(in case two trains either side of platform)

Find your carriage number and board. Seat numbers are clearly labeled. Place your big luggage overhead. Some trains have additional storage at carriage end. Do not store drink bottles overhead as they may leak, due to cabin pressure.

Depending on the length of your journey some basic food may be available (cashless transactions.) You can take your own food if you wish. Hot water is also available on board.

Enjoy your safe and comfortable journey. Be sure to take in the scenery as you travel.

ARRIVAL

Not all train services may terminate at your destination. The next station is shown on a display at both carriage ends (in English also) . Knowing your arrival time will further assist you in getting off at the correct station.

If you are being met at the station your previous guide should give you directions where to meet, as the stations are normally large with multiple exits. You can also have your next guides name and phone number if you wish. You will need your passport again to exit the station terminal, at the manned checkout line.

Depending on the station layout you will be met at the terminal exit, or the arranged location. Your happy, smiling guide will have your name on a signboard to welcome you, and be ready to assist as required.

Dave

Dear Leo

I am writing this letter to express our thanks and gratitude to you for making our recent trip an unforgettable one.

The guides provided (David,Gila & Sally) were very professional and exhibited excellent attitude in providing a great service to us taking into consideration our needs and preferences. The group had a wonderful time thanks to your organisation and arrangement of the efficient team for us in this trip,

Overall this was an amazing trip, we all enjoyed it so much. We are now working on a return visit to China and is looking forward to use your services again soon.

On behalf of our group of 11 pax, we sincerely thank you for organising this wonderful trip for us.

Looking forward to more trips to China in the future with your company.

Best regards

Chan

Hi Phoebe,

Jiuzhaigou just amazing and I am happy having had the opportunity to spend to days at the park The driver and tour guide are kind and told me a lot.

I took a lot of photos at Huanglong and Jiuzhaigou. Thank you so much for making this unforgettable experience possible.

Robert

Hi Kelly,

The visit was very interesting. Well maintained pandas and dujiang tour. Guide is top friendly and considerate, and here command of English was good. The car was comfortable

Behrel

Hi Evelyn.

Yes we are on the train now.

We really enjoyed Luoyang. I've always wanted to visit the Shaolin temple and really enjoyed the Kung Fu class.

Joe our guide was very good too.

The hotel room was great but the breakfast needs improvement. Joe made sure they supplied us with some extras for breakfast as there was not much variety.

Yes we really liked Datong as well thanks. The tour was informative and the attractions really interesting.

Jonney

Hi Wonder,

都好，重庆的沈司机可真的A+级的。

CS

Hi Rita,

Thanks for all your help.

The tour arrangements are able to be tailored to our interests.

I will like to plan to go to Tibet. When is a good time?

Thanks and with regards.

Elsie

Hi Leo,

The trip was overall well planned. We enjoyed the various places of interest and fantastic local food. Small hiccups were quickly resolved and travel was comfortable. Tour guides were knowledgeable and helpful. We will recommend to our friends and family.

Pei Ying

Hi Mr Wonder.

Sorry for my late reply. So far the tour has been great. Every tour agent has indepth knowledge of the historical site we visited. Rgds

Goh

Feedback as follows:

Chengdu: It went great your guide is very good

Chongqing: Yes we have a good time. David, although kind of strict, taking a good care of us. We definitely will contact you again for further tour.

Piyaporn

Hello Phoebe,

The sights are very good except our last day. it was a rainy day……

The hotels are very good over all.

Our guide has excellent knowledge about the history of China. We are well inform all the way. very helpful, we are very happy with here and our tour guide.

Ling

Hi Samantha,

yes we had a good time at the panda volunteer program. Thanks for helping us to arrange it.

Isaac

Hi Rita,

Thank you very much for organizing the tour. We enjoyed it a lot. We also had been quite lucky with the weather in Jiuzhaiguo. Colors of the lakes has been fantastic. I still owe you the feedback - it will take some time as I’m quite busy now. But we already filled the feedback forms with the guides. Thanks to Jason and Michael nd they has asking me about my tour. I hv recommend them to contact you.

Uwe

Hello Jack,

Jason, the guide in Chengdu was excellent. Highly recommend him. Cathy in Shanghai, Yolin in Zhangjijai and David in Chongqing were also good.

I suggest that for future clients please include Tibet Museum in the itenrary. It is very close to Potola Palace. We were able to spend an hour there. Requires at least 3 hours.

The lunch provided by the guides were generally good. Two of our party are vegetarian. The guides could order appropriate dishes for them.

I would recommend your company and you to our friends for their China travel needs

Also a quick question. Can you arrange Tibet Permit for Indian Passport holders?

Ashok

Hi Wonder,

Great.. service good and very friendly.

Merry has showing good spot of jiuzaiguo. I have meet some people from indonesia and they has asking me about my tour. I hv recommend them to contact you.

Johnny

Hello Phoebe,

It was the most incredible day! Thank you so much

Thanks so much! You are lucky to live in such an incredible country! I’ll definitely recommend my friends come visit

1. The service was incredible- fast, accurate and extremely helpful to ensure I had a great visit

2. Jane (guide) was so friendly and knowledgeable, she made sure I had everything I needed for a fantastic day! She was happy to ask any questions! Last but not least a great photographer catching me in the moments

The transport was great too, clean comfortable car, safe friendly driver who even looked after my luggage whilst I was with the Panda!

10/10 service all round

Zarne

Hi Samantha,

Good to hear from you. Absolutely. It was a fantastic experience for us with Kevin. Thank you very much for all your help!!

Regards,

Takeshi

Dear Tracy,

We had a great afternoon with our guide in Yichang and all was fine.

Now we’re back in Beijing and I want to say thank you very much for your support!

All guides were very friendly, helpful and shared their great knowledge with us. We were very happy doing this tour with China Discovery!

Claus

Hi Tracey,

I have been well and on a cruise in Japan.

The tour in China was superb, I enjoyed each and every moment, all of the guides were great and helped me with the trains. Thank goodness I had your contact those couple of times I or the guide was in the wrong spot for pick up! But that’s part of the adventure.

I would have like to have had more time or a short trip in Shanghai at the end just to see the highlights like the Bund.

I was disappointed with the pandas in Chengdu as I thought they were in the wild or semi wild and not in the zoo, however that is my fault for not asking the question before hand or doing more research.

Thanks so much h for looking after me while I was in China, I felt very safe, secure and will come back again.

Nicola

Hi Wonder,

Thanks so much for our gifts. The pandas are very cute and the children love them. My panda picture is beautiful. We are having a great time and the guides have been fantastic.

Kathy

Hi Leo.

Just to say a big thank you - we had an incredible trip and amazing guides throughout. Thank you for your help and support. We will be back in touch if we visit China again!

Tom

Hi Jack,

Big thank you to you for arranging our trip. We have had so much fun!

Mount Emei was above amazing! We saw the sea of clouds on the first day and I can also view it from my room. Beautiful sunset then in the evening, we’ve got to see the ceremony arranged by the monks at the Golden Summit at the eve of buddha’s birthday!

Unfortunately, nature was not so kind to us the next day. We did not get to see the sunrise and decided not to go to Wanfoding as there just too much mist. I’m seriously thinking of going back to Mt. Emei just to view the sea of clouds from Wanfoding!!!

Sandy was super great and have done everything he can so that we have a great time.

And we absolutely adore the pandas. We were super happy!

Best regards

Elvie

Dear Mr. Leo Li,

Thank you for arranging our wonderful China Discovery tour.

China is Amazing!.. It's a living legacy of the ancient, old, new and ultra-modern. Your english speaking guides always arrived at the right place and time and helped us understand the local sites, and your drivers expertly navigated the crazy traffic and toured us around safely.

From Beijing to Shanghai and everywhere in between, rickshaws on cobblestone roads to high-speed trains on elevated rails, China is full of cultural contrasts and lovely people.

Thanks for making our China vacation possible.

We appreciate you and your team’s support.

Xiè xie to China Discovery!

David and Mariann Steele

Good Morning, Wonder.

We are on the train to Guilin now. We had a good but short visit in Chengdu. Ellen managed to show us all the attractions as per our itinerary despite the rain. We enjoyed the delicious lunch Ellen took us to very much.

Ellen gave us a survey to fill out but unfortunately we lost the survey form this morning. If it’s still required please email me a new form at your convenience.

Thank you.

Rex

Hi Wonder,

We have just finished our first day tour in Xian.

Our tour guide Gin is great. We enjoyed very much the visit and the delicious lunch she provided.

Thank you. We will be in touch.

Rex

Hi Evelyn.

Yes. We arrived safely and touring Beijing now. Thanks for your hospitality and all the professional tour guide and driver arrangement

Lim

Hi Wonder,

Thank you for the update.

We have had a great first day touring in Beijing today. Jack is taking good care of us. We appreciate having him accompanying us in Beijing.

Please keep in touch during our visit in the coming weeks.

Rex

Hi Wonder,

No worries about the misunderstanding. We are so blessed today, it was sunny and we have such an awesome day walking, capturing the majestic mountains and amazing color lakes big and small throughout the entire journey.

Also not missing on the glorious waterfall.

Mary is very energetic and adventurous tour guide and she ask us to walk on the paths which is not popular but to our surprise, the views are amazingly beautiful.

My husband and I truly enjoyed ourselves. Thank you for a good holiday in Huanglong and Juzhaiguo. It is really memorable. Now we are confident to engage China Discovery for our future China tours and also recommend to our friends and relatives.

Thanks.

Joyce

Hi Wonder,

What a great surprise and thank you so much for the Lovely Gift from China Discovery through you.

My husband and I extend our much thanks to you.

Just an update :

After meeting Tan and Jane, we peoceed to Panda Reserve conservation and had such a great day looking out and having great views and taking photos & videos of the pandas. We also had a great time at the Wenshu Tempke and Jinli Street.

Yes, our trip to Leshan and Mt Emei was so thrilling as well experiencing the great landscape and Sculpture.

Mt Emei was a bit chilling but we also had a great day.

Truly thanks for arranging such a patient and friendly coach driver Tan and Tour guide Jane.

They are so amazing, so helpful and willing to do extra by extending their service to provide transportation for our Night show in Emei.

Thanks again and looking forward to Juzhaiguo tomorrow.

Joyce

Hi Samantha,

Thank you. I did enjoy the trip. Thanks for arranging it!

Thum

Hi Phoebe,

Great. Really happy to see shengyi and so close to panda

The tour guide and driver are good. No complain.

Thanks for the trip. I am back to KUL.. i enjoy the volunteer trip and i hope to be able to do it again in future.

Sim

Hi Wonder,

it was such a wonderful trip, giving me a great impression of Chengdu and Chongqing, thanks to the professional guide by Ellen and David.

Thank you Wonder and Benny for arranging the trip. It was fun, food was good and we did enjoy it very much!

Evelyn

Hi Phoebe,

Thank you so much again Kevin has been wonderful and helpful in every way. And thank you so much for the wonderful gifts. They are absolutely loverly. Chopsticks are going home and be used there now I've learnt how to use them

Zoe

Hi Vivien,

How are you? Hanna & I arrived back in Sydney last Thursday. We would like to thank you for all the help you gave us for the trip. We got to see what we wanted. We were able to experience and at the same time explore the cultural aspects of each city. I would highly recommend your company for future China travellers.

Andrew

Hi Leo,

I'm back at home, in Italy.

Thank you for everything you did for me and my beautiful trip to China.

Thank you also for introducing me to so many good and professional people. I am very happy and satisfied with having chosen China Discovery, with which I hope to have the honor of leaving soon for other beautiful places in China, which I love so much.

Answers to your qestions:

1. Yes, Leo has been always fast, patient and very efficient.

2. Arrangements are excellent.

3. Yes, I will recommend your services.

Valeria

Hi Rita,

From my end, everything is remarkable! Jane is amazing! She really make us feel welcome.

All the hotels were amazing too! My parents also very impressed.

I will definitely reaching out again, next time when I visit China. There’s many more places I want to visit.

Best regards,

Jefry

Hi Rita,

thank you so much for the amazing itinerary and flexibility. I just arrived back home and will reply to your email soon :)

We had such a great time, and my parents had been bragging about China Discovery to their friends.

Jefry

Dear Rita,

Everything was excellent. Pick-up was on time, vehicle was comfortable, the guide was knowledgeable, the driver was courteous and drove safely. We are willing to recommend your service.

These photos were taken by our travel guide Sophie

Definitely!

Dan

Dear mr. Wonder Wang

We have arrived at Chengdu and met Kevin. He is wonderful.

We do have a very great time during our tour at Beijing and Xian. Jack and Jessie, both are amazing. Also many thanks for the whole amazing trip here.. hopefully, someday we can go back to China again.. your country is very beautiful and rich of history.. we do really love and enjoy it..

Diana

Hi Leo,

my feedback is as follows

1. We were very impressed and everything went very smoothly.

2. Definitely will recommend to our family & friends.

3. Very satisfied with China Discovery's service and the arrangement for the 5 days tour. Our tour guide, Evan and driver, Mr.Yang were very responsible, knowledgeable and friendly. We really enjoyed and had a wonderful trip.

4. All good. Actually all hotel accommodation were good and clean. But can be improved for more newest hotel selection.

Lai

Thank you Rita,

you are very kind. We will book through you the next time we visit Chengdu. Hope to meet you in person!

Sylvia

Hello Evelyn,

Yes everything is going well and we are enjoying our time in Beijing.

Todd

Dear Leo,

Thank you for your postcard, elegant gifts (chopsticks) and setting up a hassle free travel for the group.

Attaching a couple of photos as promised from the previous email feedback request. Let me know if you need any specific pictures (there are too many to choose) :)

Everything was well arranged, orderly and relaxing. We specifically love the lunch at Wenshufang and Qiang village, relaxing hot spring at Le Meridien, the breathtaking scenery at Bipenggou, and the spectacular culture opera show!

The sky view from Hilton Canopy over Tianfu Square was also magnificent.

The website on China Discoveries is so informative together with Ellen's tips and suggestions, we can venture to some places outside of our itinerary during free time, covering some of the interesting uniqueness at the locality.

The driver, Da ge and Ellen our group only had praises. There were no negative comments from me and the group.

We hope to work with you on our next year end ski trip, to Zhangjiakou.

Meanwhile, we wish you and your family a HAppy Festive Holiday! Take Care! Thank YOU!

Edward

Hello Wonder,

thank you for all the arrangement. The scenery is nice!

Trina

Hi Evelyn,

The weather of Jiuzhaigou was great. Not sunny, but slight sun, experience a little light snow on Long Lake, and beautiful masterpiece of creation in JZG. Huanglong was wonderful too. Nice weather. Even with the cable car, we walked a total of 16000 steps. Unforgettable 2 days

Century Oasis - it's new and we were given 3rd Level, but only dine in one restaurant. Still it's good. Allan, the Cruise manager took good care of us as we were the only few that requires English guides.

The Fengyansanguo show is super n spectacular. Very glad to have seen it. Thanks.

5* - Feng Yan San Guo

4.5* - Shengnui Stream

4* - White Emperor City

3* - Fengdu Ghost City

Time flies, but the memories remain. It's been a really great trip for my wife and i over the past 14 days. Thank you for your wonderful service. Really appreciate that. Only regret is don't have time to meet up with you.

Melvyn

Hello Wonder,

I am finally back in L.A. after the amazing and breathtaking views of our memorable China trip!

I am writing to thank you for your efficient and gracious service, and special thanks for taking the time to meet with us in Chengdu and the choice of such a beautiful souvenir for all of us. You sure have showed us a great example for excellent Customer Service.

Once again, we thank you very much for being so patient, answering all of our silly questions and explaining all that we need to know. You are Mr. Wonderful!

It was truly a great pleasure working with you, your professionalism and experience have been a great asset in planning my trip and I look forward to doing so again in the near future, hopefully in 2024. And, I can assure that you will be highly recommended to all my friends and family for their future travel needs.

Meanwhile, wishing you good health and happiness for years to come! Take care!!

Best Regards,

May

Dear Zeva,

We had a wonderful time in Chengdu. Leaving for Phuket on Saturday. Trying to get things done in HK. Will do Trip Advisor when I have a moment.

It was nice to have met you.

Please extend our thanks to Evans for his generosity.

Bernadette

Dear Zeva,

We enjoyed the trip and on the feedback form we gave a full 5/5 rating in every category.

Please find attached a few pictures, we are fine if you would like to use them.

Kind regards,

Kunal

Rita,

we will be home in about a week. I will give you a detailed response then. Overall we very happy with the services, the guides and the accommodations.

Ramsey

Hi Rita,

We have enjoyed the arrangement. It was an experience and we had some good weather during our visit. HL was a tougher hike for southern city people like us and tried oxygen tank …JZG arrangement was excellent as we managed to use the VIP van which had been extremely helpful to travel at ease of when and where.

Best regards,

Jiao

Hi Wonder,

Please see my comments below.

1. Yes, the travel consultant was very fast in answering my email and very clear in his explanation.

2. The service of both tour guides in Chengdu and Jiuzhaigou was excellent, very impressed with the quality of the tour guides provided by your company.

3. Yes, will definitely recommend your company but pricing is a little on the high side given the quality of hotels provided.

Sai

Dear Jack

Feedback as follow:

Hui Hui and I have returned to Singapore after the vacation in Chengdu and Xi'an. We wished to thank you and the local teams in both Chengdu and Xi'an for making our stay in both locations a relaxing and enjoyable one.

During our time in Chengdu, we were most impressed with the attentiveness and thoughtfulness of Ellen, the tour guide. Ellen paid careful attention to our preferences for meals and selected restaurants and dishes according to our tastes. She was also mindful if we were feeling tired and adjusted the programme accordingly. Ellen was superb in making sure we have the best view of the Pandas by taking us on different routes, avoiding the hoards of big tour groups. Ellen also made the extra effort to help find out more about certain locations which we casually enquired, providing us details of how to get there and return to return to the hotel. We were also very appreciative of the driver, who was always patient with us and always on-time at pick-up locations. He was especially careful with our safety, always ensuring that we hopped into and off the car safely.

Ben, the tour guide at Xi'an, impressed us with his enthusiasm when introducing the various sites. He was ever ready to share relevant information and was patient and tireless in answering all our queries. Ben was also very helpful in offering suggestions on spending our free & easy day in Xi'an. The driver in Xi'an added much laughter to our time in Xi'an, enriching our knowledge of Xi'an with many local fun-facts. He is a safe and skilful driver and helped to save us much time manoeuvring around the heavy traffic of Xi'an. We also appreciated very much the efforts of Ben and the local agency for making alternative plans within short notice when we requested to change the itinerary.

In summary, we had a good time in Chengdu and Xi'an. The itinerary and pace were just right for us, relaxed and not rushed. The local guides and drivers were excellent and we are happy with the selection of the hotels throughout the trip.

Thank you for helping to arrange this vacation for us. We look forward to more of such trips with China Discovery.

Cheng

Hi Wing,

And the feedback questions are as below.

1. Yes, very prompt in replying to all sort of question and enquiry

2. Yes it is strongly recommended to follow tour arrangement accordance to the suitability .

3. Yes we will recommend your service

Jue

Hi Wing

Feedback as follow:

Yes, Wing Zeng is an asset to your company

All ran well in spite of the cold weather. Credit to the 师父， 小顾 he made us feel safe even to doze off while in his care

Yes, willing to recommend.

Lee

Hi Tracy,

Everything’s been great! Thanks for checking in ☺ I think I overdid my own itinerary. We’re exhausted everyday! It’s all been worthwhile; we’re loving every moment.

Tia

Phoebe,

It has been a long-time ambition of mine to visit your country and as I was invited for a work event this provided the opportunity for me to extend my stay. Your help with the journey planning ensured that I maximised the limited time I had available and achieved my objectives. The panda keeper experience day was incredible and hugely enjoyable, it was an honour to be able to assist in even a small way with the care of these incredible animals.

The local guides that were provided in the different cities were all excellent with great local knowledge and advice.

I would like to thank you again for coming along on my final evening to meet with me, the panda memorabilia was a lovely surprise and is much appreciated.

I have attached a couple of photos, one from viewing Leshan and one on the Panda Experience day, the memories that this trip has provided are truly magical.

Kind Regards

Denise

Hi Wing!

Time in dujiangyan was very nice and now I am going to breakfast ! keep in touch!

Anna

Dear Jack li china discovery,

Saya memiliki kesan yang bagus selama tour di jiuzhaigou, semua sudah ter planning dengan bagus sampai tiket cable car sudah tersedia jadi kita tidak perlu jalan terlalu jauh , dan Evan guide kita yang bagus. Walaupun di awal nya terjadi ketidak lancar karena tiket pesawat kita tercancel dan akhir nya kita masih bisa melanjutkan ke jiuzhaigou dengan mobil

Thank you jack li sudah membantu kita merencanakan privat tour kita

Eva

Hi Tracy.

Thank you for the thoughtful gifts. We had an amazing time in Chengdu and Jen was a fabulous host!

Lori

Good morning Evenly,

We have really good time yesterday with Sandy, and thank you for your thoughtful gifts for us. I really appreciated that, I will for sure gonna miss Chengdu when I leave.

Siska

Hello Wing,

see below

1. Excellent clear communications with Wing who always answered questions promptly

2. We thoroughly enjoyed the Yangtze Cruise & the upgrade to Shangri-la suite was well worth the extra cost. The 3 Gorges Tribe visit was a highlight as were the visits to pandas, Wuhou Shrine & Renmin Park in Chengdu.

3. Yes, willing to recommend

4. Very good - including all guides

Tina

Hi Wonder,

Thank you again for organizing our trip, we had a great time in Chengdu and also thank you for super cute panda gifts!

Panuwat

Hi Tracy,

thanks for all the excellent organization. My father had a wonderful time.

Kate

Hello Rita!

We have received your gift and the postal card!! That was so nice of you, and pandas so cute, thank you so much!

We are having an amazing trip so far. Thank you for that as well!

Best regards,

Javier and Leyre

Hi Tracy,

I’m only just back home today, the trip was amazing and we had a great time visiting your country. If I come back I will definitely be contacting you again. Thanks for everything Darren and Linda

Darren

Hello Zeva,

Trip was good, very pleasant day. The bookstore I requested to go was disappointing, it's within a mall and the images in photos on te Internet were just mirror effect. Don't ever recommend to others!

This morning was cold but turned out fine. Huanglong Park also stunning but Jiuzhaigou is prettier. Very tired after the hike through Huanglong lol.

Barbara

Hi Rita,

Yes we enjoyed the tour. Langmusi and Ruoergai were pleasant surprises as they are not very well known to tourists outside China, even if they are ethnic Chinese.

My main comments on the arrangements are:

1. The driver was very skilful and thoughtful (even though the airport pickup was late, I suppose that was a miscommunication). You may have heard that at the last moment, Sichuan Air cancelled our flight from Jiuzhaigou to Chengdu. The driver was willing to drive us back to Chengdu and the price he charged was reasonable, especially since he had to drive back to Jiuzhaigou without any passengers.

2. I was hoping, however, that the car provided for the trip would be a bit bigger and more comfortable. My brother and I are used to travelling in SUVs whenever we go on private tours in China. But again, the driver was very good, and I suppose the car he had would have been his taxi.

3. The guide, Jerry, was okay. He likes to eat a lot! I think sometimes he is also a bit more concerned about taking routes that are less crowded. Maybe this works for some tourists but for my brother and I, we are photographers and videographers first and foremost. So getting the right pictures and videos may sometimes require us to take the more crowded route. We also need to pay attention to the lighting (顺光) because if the lighting is not suitable, the photos and videos just won't turn out that good.

You can see the videos I took here, they are all from drones: https://www.skypixel.com/videos/sichuan-from-the-sky-jiuzhaigou-huanglong-langmusi-ruoergai-waqie-huahu-huanghe

:: eternal sunshine of the dogbert and seamonkey

Chen

Hi Leo,

Yes Overall we all had a lovely holiday. Hope to do some other parts of China some time soon.

Irene

Hi Wonder,

Thank you for organizing the tour yesterday.

Sandy was very informative and easy to talk to.

I loved the panda viewing and the market was very interesting.

Many thanks

Sally

Dear Ms. Wing Zeng,

I apologized for the delay in providing my feedback. Here are my comments:

(1) Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
I chose your company because of your travel consultant. She not only responded promptly but also provided valuable information and assistance. This was my first time planning to use a China-local tour service, as opposed to an outbound tour from my country, so I had many questions. Your travel consultant patiently addressed all of my inquiries, which gave me the confidence to proceed with the local tour service.

(2) How do you comment your tour arrangements?
Despite having limited time for our travels, we managed to make the most of our time and had a fantastic trip with my friends.

(3) Are you willing to recommend our service to your people who also have an interest to visit China?
Certainly, I am more than willing to recommend your service, and in fact, I have already done so by referring a friend to your company.

(4) Your general opinion on us?
I would like to convey my appreciation to your travel consultant, guide, and driver, all of whom demonstrated exceptional professionalism. As it was our first time using a local tour service in China, my friends and I had some initial concerns about navigating the country on our own, given our limited knowledge of the Chinese language and potential unforeseen issues before meeting the guide.

(5) If you come to China again, would you like to use our service again?
If I decide to visit China again, your company will be my first choice. However, I would need to take into account both the cost and the specific program offered. This is precisely why I recommend that you consider implementing a retention program. Sincerely Yours,

Pichavadee

Good morning Jack,

We are still in Chengdu at the World Science Fiction Convention and leave on Tuesday Oct 24th.

We had a great time on the tour, the guides were wonderful and friendly and used their local knowledge to make the tour better.

We arrive home on the 25th and will need a day or two to recover and post thoughts. I'll send it by the 28th of this month using the questionnaire you added to the tour schedule.

Thank you again for your hard work putting the tour together

Sarah

Hi Wonder,

1. Absolutely! You answer fast and patiently.

2. Guide is great!

3. Yes, would be happy to recommend your company.

Babak

Hi, Ms.Wing Zeng,

sorry to reply till now, as follows:

(1) Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Generally, the answer to my email is fast enough except for weekends for instance when the consultant seems not to be working. As for patience, no problem, we discuss the issues concerned at lengths until it is “solved” one way or the other.

(2) How do you comment your tour arrangements?
Well, the travel plans are created successively as the time goes by, mainly from the customer side. It undergoes quite many changes , even big one (like changing South Xinjiang plan to North Xinjiang plan) and/or at the late stage of the planning discussion to take into account other unexpected issues like the air plane schedule. Some arrangements e.g. those from Shanxi part are mainly taken from your company’s template offering until later when we are adding Hukou Waterfall to it as “it is on the way to Xi’an”.

(3) Are you willing to recommend our service to your people who also have an interest to visit China?
Yes.

(4) Your general opinion on us?
From the practical experience with the tour guides you are providing, it shows the difference with other trave company’s offering. Keep on using good tour guide to make the travelers happy.

T.H.Go

Hi Rita,

My honest opinions below:

1. How do you comment your tour arrangements?
a) I think it is a well planned tour for us. From the beginning, I did mention that we are more focused on the cities and does not like too much travels on road. In this respect I think the travels are ok and still manage to give us a flavor of Xinjiang. For my group, I think the only ‘complaints’ were the hotels in Kashgar and Urumqi, a little on the unsatisfactory side (bed was too hard). The hotel in Turpan, being a smaller city unexpectedly was better. Both guides were knowledgeable and speak good English. Aishah even change some of our itinerary after understanding our group’s needs (we were not overly keen on museums). A great shoutout to the driver during our time in Urumqi and Turpan . Even though we did not talked too much but he was always smiling and very corteous to our group. We enjoyed the time in Kashgar’s old city, the bazaar, Heaven Lake and Mountains and Turpan Jiaohe ancient city. Other than that, it was the food, the culture that we enjoyed.

2. Are you willing to recommend our service to your people who also have an interest to visit China?
a) Yes

3. Your general opinion on us?
a) We were of course a bit cautious prior to booking and paying because we are not sure of the company (China Discovery vs Bamboo for eg) but I think the explanation given by you and the reviews from other international clients of yours does help. Coming to Chengdu first, we were not sure if things will kick off well from there but it did (only exception was the wrong flight details given to Aishah for her to pick us up at Urumqi airport)

5. Do you have any suggestions on improving our services?
a) My suggestion will be to reply as promptly as possible. Due to one of my friend’s last minute change of plans, we had to make arrangement for his changed flights, hotel etc. We were not sure if some of the cost can be recouped especially if it passed certain deadlines. In the end, we manage to recoup some. Also, it help to allay concerns from my friend.

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?
Yes

Regards,

Michael

Hi Wing,

Feedback as follows

(1) Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Ans : Yes, she is.

(2) How do you comment your tour arrangements?
Ans : it's nice. The guide is accompany us all the time. He pays attention us in everything. He try to explain the place where is important place, makes us more understanding.

(3) Are you willing to recommend our service to your people who also have an interest to visit China?
Ans : of course, I will recommend your service to my friends. Most of us would like to visit China.

(4) Your general opinion on us?
Ans : try to service the best for us. We are appreciated. Quick and easy to communicated.

(5) Do you have any suggestions on improving our services?
Ans : No any improving your service. We are appreciated.

(6) Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?
Ans : Yes, you can use our comments for your service and some my photos.

(7) We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices? Ans : No, my communication is not good enough to talk with another person.

(8) If you come to China again, would you like to use our service again?
Ans : Yes, of course. I love to use you service.

Kamolla

Hi Jack,

My Review as follows:

Unforgettable China Journey with Outstanding Organization!

I recently had the incredible opportunity to travel through China, with Jack as our wonderful organizer. From bustling cities to serene landscapes, each step of the journey was seamlessly organized, ensuring a stress-free and immersive experience.

Jack’s attention to detail was second to none. Flights, hotels, and cars were arranged flawlessly, with every aspect meticulously planned and executed. The accommodations were splendid, offering comfort and luxury, and our transportation was always reliable and punctual, making our travels smooth and effortless.

The local guides arranged by Jack were knowledgeable and friendly, providing insightful narratives and histories of each destination, enriching our exploration and understanding of the beautiful and diverse Chinese culture. Despite the extensive itinerary, every site and activity was thoughtfully scheduled, allowing ample time to savor each experience fully.

An extraordinary highlight was Jack's unmatched flexibility and problem-solving skills. Unforeseen changes and deviations in the itinerary were handled promptly and efficiently, ensuring our travel plans remained uninterrupted. This adaptability offered peace of mind and allowed us to enjoy the trip without any concerns.

In conclusion, traveling China under the excellent organization by Jack was an unparalleled adventure. His commitment to excellence, profound expertise, and personal touch made every moment memorable. I wholeheartedly recommend Jack's services to anyone seeking an unforgettable journey in the breathtaking land of China. Thank you, Jack, for making our China trip an exquisite and flawless adventure!

Viren

Hi Wing,

Hope you had a great Golden Week. Here's my feedback for my trip.

1) You always answer fast and patiently.

2) The arrangements are very good within expectations.

3) Yes, I'm willing to recommend.

4) I have a very positive on you. Consultant is readily contactable when needed. Guides are very friendly, knowledgeable and helpful. Accommodation and transport is handled by the consultant and guides, so the tour is pretty much hassle-free.

5) One suggestion for inprovement. The tour agent's contact info is sometimes not provided in advance (e.g. Chongqing). Would be good if agent's contact is provided a few hours in advance so that we can coordinate with the guide.

Regards,

Wilson

Hello,

Overall, my trip and travel to China from 9/1/23 - 9/17/23 was very nice and satisfying.

Thank you all for the travel arrangements, especially the Yangtse Cruise.

I am now already back in Los Angeles USA. Hopefully, I will be able to travel to China again next time.

Thank you so much.

Madiana L.

Hello Leo,

thank you for our excellent guide billy, he was really amazing and nice, and shares a lot of interesting knowledge about china and chinese culture. also his command of english is perfect. we would highly recommend him to anyone wanting to make a tour through sichuan! it was a beautiful tour

Jan

Hi Leo

still not adjusted but should be 90% in a few days, on the local guides no complaints, top three Jamie Wang Beijing total knowledge of Chinese history asked him tough questions he gave honest answers , number 2 Seven Shanghai again total knowledge , we became friends, number 3 Sarah Chengdu so young and enthusiastic cares 100% wish we could have spent more time with her. On hotels you made very good choices only one I would change was the Intercontinental Tibet which my wife wanted to stay in , problem far from center of town, we chose not to do some sites because we had seen before on previous trips, that’s what great about private tours we can change itinerary, Leo you provided great service thank you.

Gene

Hi Tracy

we had a great time in 九寨. Mary is one of the best guides we’ve had in China…we could see her passion for people!

Bob

Dear Zeva,

We had a wonderful family day at the panda nctuary in Bifengxia. Kevin is a very experienced and friendl his English very good, The tour is perfect for a family day around the cute Pandas with playful activities. Many thanks for organising this!

Fabienne

Hi Rita,

Many thanks for your efficient arrangements !

Yes, we had a wonderful time with our guide Mr Sandy Guo - he’s attentive, helpful, earnest and very knowledgeable. Sandy arrived earlier than scheduled and was very efficient with the tour arrangements, despite the rainy weather for more than half of our tour. He also provided very valuable general advice which ensured that we had a highly pleasant stay in China.

Would certainly recommend his excellent service !

MY

Hi,

Thank you for making all the arrangements for my family! We all had a wonderful time exploring Sichuan. All the guides are very professional and helpful, and the drivers are all very safe.

Zhiying

Dear Tracy,

I am sorry for this late feedback, I had a limited access to my e mails during my stay in China.

My trip in Huangshan was great, I was disappointed because of the weather as the clouds blocked the view most of the 2 days. But nobody can t do anything about it! Aside from that, Jessica was really nice and her English was perfect. The hotel and the room were nice, it was very well organized! Thank you for this. I also want to thank you for your availability in answering all the questions I had before I leave.

The only point I would suggest for improvement is maybe include some information on how taking a train in China works. It s not complicated at all, but as I had never done it before, I was a bit stressed about how long it would take me once in the train station. So maybe just say that you have some ID controls (with special lines for foreigners) and luggage controls and that s it, would have reassured me I think!

But this suggestion is only a comment to make the experience even better, it was already really greatly organized!

Thank you again for this organization and have a lovely day,

Best regards,

Caroline

Hi Jack,

Here is the survey/feedback for the Beijing and Wutaishan trip:

we are back at home now and really happy.

It was a great journey through China. We have so many wonderful memories.

Thank you very much for your very good organization and support!

Best regards,

Miriam and family

Dear Rita,

I have just arrived back home in London from China. I just want to say how absolutely incredible the trip was, and how grateful I am for all the work that you put into making it happen.

Thank you so much for organising it (especially with my changes!) and helping me along the way in such a kind and helpful way. From the very first day I contacted you, the quality of your service has been unbelievable.

I will definitely be travelling with China Discovery again.

Thanks for everything,

George

Hi Rita,

Overall, this tour was good. Among the guides, Kevin was excellent and Lijiang guide was very good.

Beijing guide was very helpful and helped a lot at the airport too. Overall, I would rate him good

Akhilesh

Hi Rita,

Out to airport now. Thx u for arranging the trip. Have a wonderful day.

Karuna

Hi Wonder,

The arrengements were very good and I'll willing to recommend your service. The perfect Guide.

Eliane

Dear Leo,

Many thanks for the gifts, this is a really nice touch.

The trip with Kevin was great, je is a really nice guide, very helpful and he provided many information .

We enjoyed the tour very much. It was a great day.

Many thanks for your assistance

Mathilde

Good evening Wonder,

The tour was better than expected. Although the drive was pretty long, but Jason and the driver were very helpful and took care of us throughout the entire trip. Thanks

Hello Rita,

it has been a wonderful trip, your guides were excellent!

Will recommend to our friends and family.

Dear Rita,

I am just settling back to everyday life but I wanted to reach out to say thank you for all your kind help during the reservation process.

I will definitely use your services in the future and will recommend to all my friends.

I definitely will leave good reviews. Ellen was also a very professional, kind and knowledgeable guide, I couldn't have wished for a better one.

Please also allow me thank you for your kind present that waited for me at the reception. It was such a surprise. Everyone's kindness will want to come back and visit again.

Hi Jack!

The trip was very good. We enjoyed. The guide was very attentive and knowledgeable. She was also flexible enough to accommodate our wishes. The driver was fine. The car comfortable and the baby seat was good.

Hi Wonder,

We are safely back in Guangzhou. Wonderful experience. All the planned events were highlights and the little extra side trips were a plus. Thank you for all your careful planning.

Hi Jack,

we will be happy to when we get back to Shanghai It was a great trip and Kevin was a wonderful guide!

Lisa

Hi Jack,

Its was very good in general.

The guide was very professional.

Only inconvenient most tourist atractions were very crowded but thats normal for chinese new year time.

Clara

Hi Rita!

It was a great experience. Kevin was an amazing guide.

Hi Wonder,

thanks again for arranging our trip, we had a nice time! Kevin was great, the driver…sceneries,hotels…foodI will definitely recommend China Discovery to my friends.

Hi Tracy,

Booked our trip to Chengdu via Tracy. She was extremely helpful and responsive to my queries. Due to the pandemic, we were not certain if we could travel. Tracy managed to help us with our last minute bookings and requests. Hotspring and Xiling Snow Mountain were worth a visit. We were lucky to experience snowing. Drivers were punctual, friendly and helpful. Hotels recommended by Tracy were good too. We are happy customers

Hi Rita,

Yesterday was great. Ellen is a perfect tour guide. Sure we enjoyed very much.

Eslam

Hi Wonder,

It was great. I really enjoyed it!

Karen

Hi Jack,

Thank you for arranging our trip. We had an amazing vacation. The guides were very professional and incredibly kind and available.

Christelle

Hi Wonder,

Our trip to Chengdu was lovely. We had a great day with Jane visiting the pandas.

Kirsty

Hi Vivien,

We are happy to answer your questions.

1. Our travel consultant, Vivien, was outstanding and exceeded our expectations. Due to covid travel restrictions, our trip had to be changed and postponed several times but Vivien dealt with this efficiently and respectfully despite at times having to change plans at the last minute. Without Vivien, we would have cancelled our wonderful trip. Every request we made was met and everything was highly organized and communicated with us downtown to the finest detail. The guides and drivers arranged were excellent and we felt relaxed throughout our trip.Vivien is a credit to the company and an exemplary representative.

2. Our tour guides had excellent English and were very knowledgeable. Especially appreciated was their patience and flexibility as I have a bone disease and often struggle to walk. They let me rest without complaint and went above and beyond in all regards even to Yenny ordering us some sesame rice balls to be delivered to the hotel because I had enjoyed them so much at lunch and Ellen taking us for hotpot for lunch at our request. Nothing was too much trouble.

3. We are leaving China this year and despite not usually using a travel agent when we travel, we hope to return to China in the future and will use China Discovery and hopefully Vivien without a doubt.

Vivien, words cannot express how grateful we are for everything you have done for us to ensure we managed a break away. Personally, we needed a holiday and you provided us with the most amazing trip.

Even though we have never met you and do not even know what you look like, you will hold a place in our hearts forever. You have truly been a blessing and we are eternally grateful for your patience, kind and caring attitude and professionalism throughout the last year.

Thank you so much.

I have attached some photos and you can use these if they are any good as well as our recommendations.

Val and Steve Hart

Hi wonder.

We had an amazing day. Kevin was a really excellent guide. Everything was perfect. Thanks so much for arranging for us.

Kim and Philippe

Echo,

My Experience was quite exciting and wonderful, the tourist guide (May and Cherry) had strong knowledge of every place, history and Culture. The drivers were on time and very respectful, the hotels were so beautiful and well located and the food was very delicious, I hope I can come back again, thank you very much for your service

Emilse

Vivien,

Good morning! Yes-everything fine. Yesterday it was wonderful-nice weather! The Hilton is a nice hotel. Staff can speak limited English-but they are very helpful. Rooms are a bit noisy because walls are thin.

Natascha

Ritaaaaaaaa,

thank you so much for your lovely present, it’s sooooo cute . But thank you even more for THE BEST guide ever you could provide me: Ming is great, absolutely wonderful! Thanks a lot for this amazing experience!

Thanks again for the wonderful experience in Leshan and for providing me Ming’s support! Whenever you are back to work, please, let me know if it is possible to arrange for Tibet in the dates we discussed about (20-27 December, if I remember well) and what I should do for it! Thanks a lot

Barbara

Hi Rita,

It was really nice and thanks for the perfect organization.

Hans

Hi Riley

Thanks again for your help with booking our trip to Chengdu, we had a lovely time!

Everything was very well organised. The airport transfers and drivers for the rest of the weekend were always punctual and helpful. 

The hotel was comfortable and although not super modern, the room was plenty big enough and catered for our needs. The kitchen was also useful. Breakfast at the hotel was good with enough choice and staff were quite helpful. The location of the hotel worked pretty well for us too.

Our tour guide Jane was lovely. She was very patient and helpful with our two young daughters, particularly the older one who asked her lots of questions! She was helpful in buying our tickets and ensuring that we were able to navigate the city and its sights. 

All in all we had a very good trip and would recommend China Discovery to others.

Thanks and hope this helps

Lindsay

Thanks for all your help for our group holiday. We will be using this group for our group communication.

Dear Leo,

Thank you very much for arranging today’s tour for us. We had a really great time & were incredibly impressed with our guide, Evan.

As requested, here is our feedback:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? YES!

2. How do you comment your tour arrangements? Leo was very polite & professional in arranging for our tour, answering questions & connecting us with our guide. The gift sent to our hotel room always a very nice touch!

3. Are you willing to recommend our service to your people who also have an interest to visit China? YES!

4. Your general opinion on us? The tour description we found on the website was well-written & Leo answered any other questions for us. Our guide, Evan, was very professional but also friendly. He has a lot of knowledge about the irrigation system, the area, culture, Taoism & Mount Qingcheng. Evan made sure we were comfortable & made today very easy for us to navigate. It was a fabulous tour that we would highly recommend!

5. Do you have any suggestions on improving our services? There were a LOT of stairs at the mountain. It might be helpful to ensure that people understand the level of fitness required for this tour as well as the need for proper footwear :)

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail? YES - attached.

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers.

May they contact you for advices? Yes.

Again, thank you very much for your arrangements, Leo. Evan was really fantastic & we enjoyed a really special day with him touring a beautiful area of China!

Amy

Dear Rita, thanks for your update. The driver will do the transportation from the airport to the hotel and the hotel to the airport again. Am I correct? Today was a beautiful day in Jiuzhaigou. I hope that tomorrow we will have one more time luck with the weather.

Hi Rita,

Thank you for the wonderful gift! We had a great day! Ellen was fantastic!!!

Hi Rita,

I just want to say that we had an amazing trip and will recommend you and your team to anyone who asks!!!

Feedback from Gabriella:

Thank you Wonder! We had a wonderful trip!

Feedback from Anne:

Thanks for the kind present. We had a great trip indeed, Alex was a wonderful guide and everything was well arranged. We had some minor feedback on the hotel (no AC) but other than that: it's great.

We all enjoyed our stay. Our two girls all loved it. Would like longer.

Hello Ms Wong,

Thank you for support and good guide

Im now at airport.

Greatings

Hi Rita.

Sure! I am glad to do so! We want to recommend you further

All the best!

Cheers.

Maria.

Vivien,

We have arrived in Sanya and are on the way to our resort.  Thank you for arranging the very helpful guide and driver this morning. They were professional and prompt.  

Do you have a feedback form that I should complete or would you like me to write something in my own words?

I must tell you, the cruise was amazing!  I have never felt so much like a queen as I did on the cruise.  The staff was unbelievable, the accommodations were excellent by my western-standards, and the activities were splendid! Nobody wanted to leave the cruise!!  

The two boys enjoyed the unlimited “mocktails” drink package and flying kites on the sundeck.  The two girls enjoyed the “mocktails” and the variety of relaxing spaces on the ship.  Sometimes they wanted to relax in the Executive Lounge, sometimes they wanted to do karaoke.  It was wonderful that the children had easy access to any place in board that they might have an interest.

As you know, we already recommended you to my friend Sylbeth. We will continue to recommend your services.  If we have time for one more vacation before leaving China, we will definitely arrange it through you.

Thank you,

Wendy

Hello Rita 

I'm doing well! How are you?  Just cleaning my house now .

I can't thank you enough for everything! I really had an amazing holiday and I appreciate all the extra efforts you helped me with. I felt like a superstar sometimes .

I'm so excited for Patra as she will get to experience a vacation where she can to do minimal because everything is taken care of.

Thank you for the kind gesture I appreciate it! The lunch was definitely delicious and it was good to get to know Sandy and Mr. Li. during both lunches.

Hi Tracy,

Trip was nice. Alex is a very nice person and also a professional guide. He knows when to speak, provide good informations and in a timely appropriate manner.

And let us some privacy time and relax period without the unnecessary need to overwhelm us with permanent speaking time. Believe me it’s very rare quality for a guide

They always feel obliged to speak non-stop

Really appreciated his discretion and way of dealing things

Thanks again to you and your team and the way you adapted with short notice on our requests

The Gran Melia GM our friend hosting us here in Chengdu was right to recommend you

Thank you so much for a wonderful trip Wonder.

Alex was fantastic!!!

Hi Vivien,

Wonderful! Sandy is a great guide. It's been a real pleasure.

We've just returned from our Chengdu-Xi'an trip. Thank you for such a wonderful tour.  

We are already looking toward our next trip.  We'd like to travel to Beijing from April 30 - May 3.  

We really like the "4 Days Beijing Family Tour with Kids Fun" itinerary, with some changes - Like removing the Beijing zoo and hutongs on the fourth day and instead moving Temple of Heaven to that day.  

Can we work on this trip with you, or should we request through the website again?  Thank you.

Hi Wendy,

Yes, we got connected rooms today. Everything is fine here. The numbers of travellers we are not able to control. We didn’t expect to be alone. Ellen did a super job today, guiding us around Chengdu and the Panda “park”. We are now filled up with fantastic memories from the last four day.

hi Tracy,

Thank you very much for all your assistance. Yes, it was a very good trip and the driver was also very helpful. Thank you for all your support and help.

Hi Wonder,

Our trip has ended and it’s time to complete the evaluation form.

We found China Discovery on line while looking for a reputable company in China to plan our holiday.

After contacting Mr Wonder Wang ( through online email and WeChat ) we found his level of support, information, communication, patience and understanding to be very professional. He was quick to respond to all our questions and accommodating in all our requests.

The tour arrangements were to our liking. Wonder worked closely with us to determine our touring preferences. The transport schedule was not too strenuous, the tours we encountered were interesting and our accommodation was to the most very comfortable.

As far as recommending China Discovery, we would be happy to introduce anyone keen in touring China to this company.

Our tour was conducted in the early part of the year under the curtain of COVID and in the midst of Chinese New Year. Wonder and the guides helped us with all our medical requirements and arrangements and a holiday that could have been disjointed flowed with out any problems.

Wonder gave us contacts to all our guides and they were accessible and helpful.

The drivers who accompanied the guides were also friendly and safe.

The guides were all good - supportive, jovial, attentive and knowledgeable.

The best in our opinion were May, Michael and Steven.

Our accommodation The Gran Melia was very good in Xian and the nearby area was interesting to explore by foot in our free time - the park area across the street from our accommodation and Grand Tang Mall nearby.

The Sofitel in Chengdu was comfortable, the breakfasts were wonderful and the assistance we received from their restaurant manager for dinner one evening was exceptional. The only negative was that the hotel was a little dated.

Our stay in Le Meridien Emei Mountain Resort was very nice.

Our stay in Old Town Lijiang at The Ivy Garden was located well. The hotel had a traditional appeal. We arrived at night so we were surprised at how cold the room was. There was a heater on but not adequate and extra linen should have been available.  There was no choice given for breakfast and it was not to our liking.

The Gurong Boutique was very comfortable and breakfast was minimal but nice.

The Cachet Hotel in Kunming was kind enough to change our room because of ‘smoke odour‘ and it appeared to be an upgrade.

Their kitchen staff were helpful and made us a basic breakfast pack to take on the fast train to Guilin.

The Shangri-La in Guilin was a wonderful stay with a beautiful view. The breakfast and dinner selections were vast and very tasty.

The Amari in Yangshuo was comfortable and well placed. The small ‘fairground attraction’ outside our window was slightly noisy up till about midnight.

All in all, the entire trip was an amazing experience we both enjoyed immensely.

We found it helpful when the guides would initially state what our plans were for the day ahead and go through the itinerary so we were reminded and understood.

Occasionally we did not do something on the schedule and it wasn’t clearly explained to us why not, for example the Pearl Museum and also the option we had to make a terracotta soldier.

We understand that some venues were closed because of COVID / Chinese New Year and in these cases we were informed and alternative arrangements were made.

We were blessed with good weather, good organisation, wonderful guides, good drivers and a beautiful and interesting country to explore.

Thank you to Wonder and your diverse team, we would definitely look at using your company’s services in the future.

Kind Regards

Mario and Angela Crivelli.

Hi Riley,

Great, you guys run a great operation Riley. I am very impressed with the Bamboo company and how long has the company been around? A long time right?

Steven in Guilin was reliable and gave great information and insight about the history of the place and the tourist attractions. I feel like they were there to help me and very kind. The driver was also kind and I like the 7-passenger vans.

Sandy in Chengdu was just as helpful and kind, awesome and knew a lot about the area as well. Gave a ton of information and the driver was helpful too. more driving there in Chengdu for sure. That giant Buddha is massive and so amazing. crazy that humans actually built that, doesn't seem possible, they were so clever with building it.

Hi ladies Dan,

I had a great trip to Chengdu. We enjoyed all the sights and trips that you planned for us and May was an excellent guide. Always punctual and extremely attentive and helpful. We learned a great deal about the history of the area and she is a lovely person to be around. Our driver Mr Deng was also great we never felt unsafe on the roads. We loved seeing the giant Buddha and going to the Golden summit as well as Dujiangyan which was impressive and beautiful. The hotels selected were also very comfortable. We loved Sichuan food and May took us to wonderful local restaurants where we always ate too much delicious food! Mapotofu(hope I spelt it right) chicken is my favourite!! Hot pot was spicy!! All in all a really wonderful trip. Chengduese people are friendly and lovely. Thank you for organising such a great trip. We would definitely recommend you to others. Happy New year!

Hi Wendy,

Very tired today, but will get back to you tomorrow with feedback. In general the trip was fantastic and very little to change. - Andrew

The group had a lot of fun and felt taken care of along the way. @Wendy thanks to you too for ensuring everything went as smoothly as they did. Appreciate everything and happy new year. - Christopher

Thanks y’all ! The trip was a blast. - Taryn