Guizhou Reviews - What Our Customers Say about Guizhou Tours

Good morning, Tracy.

We have completed our travel in China. Thank you very much for arranging this wonderful tour for us.

You amended the itinerary 3 times according to our needs. One of the changes in the itinerary was your suggestion to add the Xingyi Fenglin Buyi Scenic Area which was an excellent recommendation. All of us enjoyed this beautiful environment, away from the hustle and bustle of the big city as well as away from the regular tourist crowds.

I understand that you wish me to provide our reviews and feedback. Here they are:

Tracy is efficient and very patient with us. Tour was very well arranged. Everything is good.

The following is what I intend to post on tripadvisor. My user name in tripadvisor is Hing2013:

“CHINA DISCOVERY - AMAZING 13-DAY PRIVATE TOUR Our group of 8 seniors have just finished a wonderful 13-day private tour to Guizhou and Guilin arranged by Tracy. From the first email, Tracy had shown her willingness to help. She had been courteous and efficient. All my requests were attended promptly. Sceneries in both Guizhou and Guilin are spectacular. Everything was well arranged. The guides and drivers in both Guizhou and Guilin were caring. Guilin guide Kenny was particularly knowledgeable. It was a wonderful and memorable trip and we all enjoyed the tour. We will book with China Discovery again and have no hesitation to recommend China Discovery to anyone who is interested in traveling in China.”

Have a good day!

Lena

Dear April

As a whole, all of us enjoyed the fantastic trip! Our feedback as follows:

1. Bree is a 5-star guide that can communicate well with us in English and Mandarin (for my friends). We could only vouch that she is a responsible guide eg. She led us all the way up to the Red Cloud summit despite unfavourable weather conditions on that day with strong winds and heavy fog because she was concerned for our safety as it was wet and foggy. We truly appreciate her kind effort to take good care of us from the start by greeting us at the train station in her Miao traditional outfit + headwear and having a neat appearance throughout the trip. Knowing upfront that we could not take too spicy food, showing us the best viewpoints to take good photo shots, helping us to take many nice group photos and arranging us to leave the hotel early for those days when big crowds are expected at the Avatar and Tianmen Mountains. We greatly appreciate that she walked the extra miles for our group of 7 that we are comfortable and safe throughout the entire trip.

2. There are two drivers swapping on certain days. There is flexibility that at one shopping night, the driver fetched us back to the hotel. The only point my friends brought up was that the comfortable vehicle that fetched us on the first 3 days was swapped to another vehicle (which is not so comfortable) especially on the long drive from Fenghuang to Wulingyuan.

3. We are happy with the overall program that is well spaced out to see most of the beautiful sights of all the attractions listed in the itinerary. We are glad that Bree helped us to arrange and purchase tickets to a night show at Wulingyuan which we enjoyed very much seated at the center seats area.

4. Last but not least, we are happy with China Discovery having April as our travel consultant who is very understanding and flexible to our changes to the itinerary, prompt response to our emails and making all the necessary arrangements of pickups at all the arrival points. With her flexibility to swap the itinerary, we get to capture the beautiful views of the main highlights especially at the Avatar Mountains and Huangshi Village on our last few days instead of visiting them on the first few days of the trip. April was observant to notice the birthday of one member from our group that falls during the tour dates. Greatly appreciate her personal touch to arrange a birthday cake, flower and party pack for our birthday lady friend. Thank you very much for an overall smooth holiday tour for us.

Everyone of us came back with beautiful memories and travel experiences of the majestic China!

Once again thank you very much for accommodating us to such a wonderful trip.

Best regards

Jessie Ng

Hi Rita,

Thank you for getting back to me so quickly. You and your team have been outstanding! The guide, Liz, is wonderful, and the driver is great! It turned out to be a beautiful day today and the scenery is spectacular. We’re really glad that we added this to our itinerary. Thank you for the gracious offer of dinner. Liz was very accommodating!

By the way the guide Sunny, in Dali, is very good as well as her driver! We’re really impressed. The transportation is outstanding!

Thank you again and feel free to use my comments as a promotion of your business.

Rocky

Hi Tracy,

Apologies for my delay in responding. We had a wonderful trip. It was everything I hoped it would be. The guides were great, the attractions were all great. We had a wonderful time.

Next time we will come back in a time other than August to avoid some of the crowds, but I knew that was going to be an issue going in. But the whole trip was great. I was really happy with everything.

Let me know if I can give you any other information.

Thanks so much for being so available and easy to communicate with.

Best,

Rajeev

Hi Wing,

As feedback I would say that everything went as expected, no incidents, and we were very satisfied with the trip.

Esteban

Dear Tracy,

I arrived safely back to Beijing yesterday afternoon after a great holiday in Guizhou. Everything went well, the program was very good and the guide Dylan very professional. The trip was an unforgettable nice experience. Thank you Tracy for such a good program.

Klaus

Hi Rita,

Yes, we are safely back in Shanghai. Once I’ve had a chance to sift through the photos, I will send you some of the good ones.

Josh

Hi Evelyn,

Thanks again for the wonderful trip! The whole vacation was amazing. The hotels were great, the guides were great and the sights were great.

We really enjoyed the whole trip. Thanks for helping us with this amazing experience.

Kind regards,

Erik

Good morning , Rita ,

I want to say , I enjoyed a lot the tour. Both guides were excellent The places very beatiful.

Elisa

Hi Wonder,

Guide is great! Waiting too long to get entrance tickets in most cases. Indigo hotel is subpar.

Adrian

Good morning Zeva,

Sorry for let you waiting, I wanted to send you some picture taken by canon but I didn’t have the time yet.

First of all thank you for everything, The tour fast perfect and we enjoyed so much! We did The review some weeks ago and of course, you can use our comments and pictures.

I attach here some pictures

Laura

Hi Jack,

Sorry for the delay. Here's my feedback :

I contacted China Discovery when my sister and I decided to visit Guizhou. It was just before China's golden week and it was a rush to get our itinerary finalized as our tour would start immediately after the golden week holidays. The good thing was that Jack Li, the Travel Consultant at China Discovery contacted me promptly and we got everything finalized in record time! Jack was very knowledgeable about the region and gave me excellent advice. This resulted in the inclusion of Guilin in our itinerary. Throughout the planning process Jack was very responsive, patient and professional in his interactions with me. He responded quickly to text messages and was very helpful when I ran into a little problem when making the payment. Overall I give full marks to Jack and China Discovery for making our very first visit to Guizhou and Guilin a memorable experience. I would definitely use China Discovery again!

Lena

Hi Jack,

at last here are some remarks on our another remarkable trip with you. We were very lucky and had wonderful weather throughout the trip.

At Fanjingshan I reached the Mushroom Stone and the monastery on the two peaks on a lovely day with excellent views. It gets foggy fast and I can only recommend to start as early as possible, also to beat the crowds.

It might be a good idea to stay closer to the park itself. On our way back we stopped at a pretty village with nice guest houses. The Holiday Inn in Tongren was a very noisy place with groups bumping doors and smoking happily throughout the place. On our arrival the guide showed us the new “old town centre” of Tongren which was very interesting.

We liked Fenghuang Gu Cheng a lot. Unfortunately in the evening it changes into an assembly of karaoke bars quickly and leaves quite a different impression, we did not find a quiet spot.

At Zhangjiajie we enjoyed the first day in the southern part of the park a lot. There were not so many people around and it was a pleasant hike in the valley and up on the top. The second day with the more famous rocks is more like a 2 ½ hours bus trip interrupted by site-hopping with lots of people and time lost in queues waiting for the next bus. The Pullman hotel was very good. It takes some time to get an idea on the location of the park(s) and I only got a decent map on our departure.

At Guilin and Yangshuo hotels they gave us quiet rooms and the service was good. The Li Jiang cruise is a fantastic experience. As the weather was very good we decided not to visit the cave. We could easily have stayed a day or two more in Guilin or Yangshuo but as were on a tight schedule it was just right.

All in all at least 9,5 out of ten ;-), you did very well at very short notice.

Best regards,

Johannes

Hi Leo,

Yes Overall we all had a lovely holiday. Hope to do some other parts of China some time soon.

Irene

Dear Rita,

we are all enjoying the views and learning a lot about the minority groups.

We had a great time in Guizhou. We are resting up in Hohhot. My daughter is doing her geometry homework online so we are taking it slow for a bit and trying to figure out the next steps.

Lisa

Hi Wing,

Yes, we arrived home this evening. We had a great time in Guizhou. Thanks for your help in organising this trip. In general, everything is kind of within our expectation.

Poon

Hi Leo,

The Guizhou trip was very nice! Guide and driver very helpful and skilled; The places we visited in general are very nice too!

As you had anticipated, Xijiang was pretty crowded during May Day holiday. We could not get near the village with the car, as all the Parking lots were full

So we had to park the car in Leishan and take a bus to get to the Parking lots …and from there to the village by another bus and shuttle, To take that final shuttle, it was really crowded But we managed and had a great time the next morning really early (6:30AM) to stroll through the empty village

There were a lot of people in all the places, but except Xijiang it was really at an acceptable level Actually Zhanli was pretty empty…

The least interesting visit was Qingyan Ancient Town. Actually most of the area is like a tourist area with the typical stores you see in all Ancient Towns; Yes, Qingyan was not so nice, actually the building mentioned in te program> Christian church, catholic church and house of number one scholar were all closed, So, not really much to see, besides a small exposition about Tang Dynasty

The Huangguoshu Waterfall area was very nice, not too many people there. Only the way to the path behind the Waterfall was pretty full, But acceptable…

So all-in-all a very nice experience.

Hi Vivien,

We felt very comfortable during the whole tour which was very well organized!

Thank you for taking care of us so well during our holiday and for reacting so quickly to our situation this help us a lot!

We are very happy that you are accommodating us with the costs. It has been a nice holiday despite illnesses! Thank you for the excellent support!

Lili

Hello Tracy,

We had a nice time in Guizhou. Everything went out well.

Christoph

Hi Leo,

The driver was great. On time and very helpful. He also had good local knowledge as I had some time before going to the airport so we stopped at two local sigthseeing destinations. All in all, I am very happy with the arrangement

Therese

Hi Rita, thanks.

We enjoyed the trip very much. Jiabang Rice Terraces were fantastic though. Probably the best place we have been in China.

Hello Tracy

Yes it was very nice. Both driver and guide were very nice and helpful

Hi Riley,

Both the driver and guide were perfect. would recommend them. the villages were really nice especially Dali. hotel were nice. however the itinerary could have been a bit less touristic and more authentic. trip was good but would have been even better if more adventurous (sleeping in remote villages for example). thanks for asking. have a great day

Dear Riley,

I agree to allow my answers and comments below regarding our China travels arranged by our Tour Operator Ms Riley Guo be put on your website.

1.Did your travel consultant of our company quickly reply to your E-mails and were they patient enough to answer your questions?

- Yes, Ms Riley Guo assisted me in planning our entire tour from beginning to end (from Kunming to Beijing) months before our trip, patiently guided me through every aspect of our journey making good suggestions and provided alternates.

- She always replied to my email inquiries promptly, answering all questions I had for her.  She is extremely patient and courteous throughout the "developmental" stages of our planning.

2.Do you have any comments concerning your tour arrangements?

- The tour arrangements were exactly as planned, with the only exception when we encountered a problem where the original plan had to be modified, see answers to Q 4 below.  The Tour Operator handled our problem in a timely fashion to our great satisfaction, in face above my expectations. When we encountered other minor problems during our tour, we received prompt attention and assistance from Ms. Guo promptly via WeChat and phone calls, often outside of regular office hours.  

3.Are you willing to recommend our service to anyone who also may have an interest to visit China?

- Definitely "Yes".  I have no hesitation of recommending your services to anyone interested.

4.What is your general opinion of us?

My opinion regarding:

- Advice and guidance provided in planning stage: Excellent!

- Ms Riley Guo our Tour Operator: Very knowledgeable, paid attention to details.

- Cost: I found your cost very reasonable and easily affordable.

- Efficiency: You run an efficient operation.

- Accuracy: Ms. Guo's suggestions and plans were accurate.

- Honesty: My travel team and I are particularly impressed by the honesty and integrity of your approach to business and in treating your customers when problems do arise.  I will cite the following Two Examples:

(1)  When Ms Guo made a minor error in our planning, she offered to take $100USD off from our final fees.  When I found out that the fee reduction would come out of her commission I was so impressed with her honesty I declined to accept the fee reduction.  I would suspect many operators would not even inform the client of such errors.

(2) You were not able to book the high speed train ride for us from Yichang to Beijing after the Yangtze River Cruise.  Instead your company put us on a flight for that, and you arranged for a guided day tour of Yichang while waiting for flight time at NO EXTRA costs to us.  It was a surprise and pleasant tour.  

5.Do you have any suggestions on improving our services?

- I think you are already proving a reliable and trustworthy service to your clients as experienced by me and my travel companions.

- The fact that Ms Guo has such a superb command of written English would no doubt be an invaluable asset to your company in helping non-Chinese speaking clients from overseas who want to explore China.

Hi Vivien

Our group of four would like to thank you for the fascinating Sichuan and Guizhou trip arrangements. The weather was good during this time of the year. The guides and drivers were all very professional. We especially like Mr Billy 張 of Guizhou. He was very dedicated to his job and so knowledgeable. The driver 王師傅was very nice too. Hotels were satisfactory considering the cost and environment. Will consider to pay more to upgrade accommodations in the future. 

You will hear from us pretty soon regarding future travel plans in China.

Thanks again for your wonderful service and sincerity!

Regards

Mr. Li,

We had a wonderful experience with our tour guide Vikki and Driver, Mr. Wu. She was very knowledgeable, professional and personable. She took us to some great restaurants and we enjoyed the cuisine of China in a most delightful way. She was considerate with allowing us time to engage with all aspects of of our interests, and we loved that she was not taking us to just shop! 

Mr. Wu made us feel comfortable and safe in his vehicle, he was courteous to open doors and cooled the car down after long stays in the sun. 

It is very difficult to say what was our best trip, we loved so much about it.

On the last day we visited a tea house in the village with the walls. It was nestled in the midst of the village and Vikki summed our trip up while we were there, giving us historical perspective and cultural perspectives of our sites. In reminiscing about the trip I would have to say my favorite thing was the “short-skirt” Miao were most hospitable and their food was very good, but truly every aspect of our visit was a delight. We hope to visit again to “Discover China” we really feel like we went beyond the tourists scene to really get a glimpse into the beauty and wonder of China.

Thank you very much!