Gansu Reviews - What Our Customers Say about Lanzhou/Dunhuang/Zhangye Tours

Hi Leo,

All group members are very happy with the trip and planned itinerary, guide provided was excellent with local knowledge and personnel services. With one exception, the guide at Turpan and Urumgi, seem to care more about his cell phone messages and try to rush us through every highlights, especially at Urumgi heaven lake, he is so worry that we will be late at the airport, that most of us miss most of the surround landscapes. It took us whole day to visit Heaven lake and transfer to airport, after check-in, we still waited almost 4 hours at the airport before we depart to Kashgar.

For most part of lunch and dinner provided was excellent and enough for all of us, again except for Turpan and Urumgi, lunch only with one fish dish and one pork dish, all others were vegetable, request for fruits after lunch, was told it is not available.

At this time, we are so grateful to have the service of guides that help us check in at airports, train stations.

Regards

Edward Lim

Hi Tracy,

we want to tell you that we liked a lot the trip. Wonderful places, perfect arranging, kind and helpful guides. All was good and we thank you very much.

Best regards

Orietta

Hi Tracy,

We have just been taken to Kashgar airport by Mei. She and the other two guides have been very helpful and have also told us much about China.

The drivers have also been very good.

We have had a great time on the tour you organised.

Many thanks,

Carol & Philip

Hi, Wonder,

Thank you for your wonderful itinerary to the Silk Road. Our group really enjoyed the trip, the nice hotels and all the helpful and knowledgeable tour guides. And of course we are also thankful for your prompt response and recommendations. In fact, we are now thinking of engaging your service for our next trip to China. We plan to travel to China next year, but we do not have any particular place in mind that we like to visit, can you recommend some itineraries (may be 2 or 3) that run for 9 days for us.

We look forward to your recommendation.

Thank you.

Regards,

Don

Hi Rita,

I already visited the grottoes, Zhangye is super cold now.

I would like to know if you also have trips to another countries in Asia?

Emilse

Dear Leo:

We just wanted to thank you for the lovely gift you gave us, as well as arranging such an interesting and engaging tour for us.

Thanks to your kind efforts, and the expertise of our guides, we feel we have gained a better understanding of your beautiful country.

Vincent & Beverly

Good morning Tracy!

Time flies we are now on our last day in China. A few guides who I would like to highlight as exceptional are Mei (Kashgar), Jessica (Huangshan), Alice (Dali) and Anna (Shangrila). They are knowledgeable, good command of English, always cheerful and helpful. and provide above and beyond expectations. Alice and Anna done very good in their approach. They would give a brief introduction of places we were going and then elaborate when arrived. This set our expectations and then understanding of the places. All drivers are fine but Mr Wang from Guilin sets a very high standard.

Of course not forgetting your exceptional service as well throughout our 1 month stay in China. We escaped typhoon twice in Shanghai!

Yap

Hi Tracy,

Thank you so much - we had an incredible trip last week.

Thanks!

David

Dear Tracy,

Last Sunday we came from our travel and we want to say thank you for that great experience!

Every day we had a lot of highlights, our guides were very kind and had a great knowledge of the subjects. Overall very we were very happy that we made this tour again with China Discovery. I definitely not the last one …

Best regards,

Claus

Dear Rita,

Thank you for the tickets. They seem to be ok.

With best regards

Markus

Hello Evelyn,

It was a more than great Tour.

I learned a lot of things.

Thank you all!

Kind Regards,

Marc

Hi Wonder,

That's just to let you know that we had perfect days. Everything's working out perfectly (and yes, we did see the Anyang museum)

No prob to skip the history museum, and we look forward to focus on the archeology museum.

Henan museum is fantastic.

The Xi'an Shaanxi Archaeology Museum is fantastic. There are simply too many great places in Xi'an, one could stay for 2 weeks and never be bored.

Cathy is a wonderful person, we are having a great time. Gulnur provided marvelous help, btw. Can't praise her enough. She looked up everything on our last day with her, phoned several people until she had reliable information.

Peter

Hi Leo,

Thank you for your email. I enjoyed the China trip planned by you thoroughly. Being able to call you via phone and have quick email responses really helped with my accessibility and security concerns with planning a tour overseas so thank you for that!

Regarding the tour guides Timo, Joyce and Lily were amazingly knowledgeable of the places and were very accommodating to whatever my dad and my plans were that day. Very flexible with timing and made everything we wanted to do possible, even last minute. Really really appreciate the dedication and hospitality of the tour guides.

Warm regards,

Nera

Hi Rita,

The tour arrangements were excellent. All connections and meetings with guides went perfectly.

I would recommend your service to others with an interest in China.

Cheers and thanks….and I may book another tour next year!!

Wilson

Hi Evelyn,

We had enjoyed our trip tremendously amid a few hiccups along the way.

The cars, except the one used from Dunhuang to the High Speed Train Station for Turpan, were clean and comfortable with good air con. Drivers were punctual and cautious on the road. Bottled water was always on hand.

The hotels were generally good and our requests for a non smoking room on a non smoking floor were met without fail. However, there were guests, with no respect to the hotel rules, blatantly smoked in their rooms with the doors opened fuming the whole floor with tobacco smoke.

Without prejudice, I will comment based on our experiences with each guide.

Frank was very nice and friendly tending to all our questions providing us with a general profile of Lanzhou. He gave us a detailed briefing of where to go and how to check in for the train.

Adam, who we spent the most part of our tour with, was quite one of a kind. He suggested a change in the order of the itinerary for better time management which we gladly agreed because as the guide he should know best.

The trip to Mingshashan and Crescent Lake was subsequently rescheduled to our final day in Dunhuang before the train ride to Turpan. We finished the tour there before 11am and Adam suggested lunch before the 2 hour drive to the train station. I told Adam that our train departure time for Turpan was at 18:00 and it would be too early to get to the station. Adam's surprisingly blunt response was "why did you request a change in the departure time? You will have to wait at the station." I explained to him that we did not request any change to the train schedule. Adam then suggested that we could consider paying a fee to change our tickets to an earlier time. We asked Adam where else we could visit to kill some time before going to the train station. He proposed the Dunhuang museum for a brief visit and "casually remarked" that he had a new group of visitors to meet at Zhangye the following morning AND the car ride from the train station to Zhangye would take 9 hours. In the end, we visited the Dunhuang museum, had lunch and arrived at the train station around 3:30pm, only then that Adam told us that you had changed the tickets and paid for the changes.

Adam, to us, seemed to be a man with an agenda of his own.

We were very happy to have Umar and Xiao Wang looking after us in Xinjiang. Umar's English was impeccable and his knowledge of the place was insightful. They pampered us with fresh yoghurt and local carbonated drink to quench our thirst in the scorching heat. We truly felt welcomed and being taken care of.

The trip would have been perfect if we could have time visiting more caves at the Mogao after the standard guided tour and also more time at the Munarge Homestay to enjoy the facilities (we arrived at the hotel around 9pm).

Great that we have ticked off Dunhuang on our bucket list and another trip to China is already in the planning.

Thanks Evelyn.

Teresa

Hello Rita,

We are in transit in Beijing airport, on to Hangzhou.

The whole trip went very smoothly.

All transfers by plane and train on time.

We enjoyed our trip.

Will give you feed back when we return to NZ.

Thank you for all your assistance.

Cheers.

Jee

Hi Evelyn

I enjoyed my tour of Qinghai & Zhangye very much. The guides and drivers were excellent throughout my tour. Thank you for all your help.

I am planning for another tour in Sep and would like to check the 11 days Best Xinjiang Landscape Tour. The last stop of this tour is Kuitan city to visit Dushanzi Grand Canyon. I would like to extend the tour to travel the DU-KU highway and end the tour in Kuga before going back to Urumqi. I will be travelling alone. Please let me know the price for such a tour.

Thank you

Paul

Hello Wonder,

Thank you for the update. Everything is fine, Jackie is a wonderfull guide! She speaks english fluently and knows a lot! The driver is also good, he drives carefully in a very good car.

I enjoy my trip very much so far.

Greetings

Johanna

Dear Wonder,

The tour in Xian was excellent.

Djoni

Dear Jack!

Thank you very much for your organization!

The hotels along the way were fantastic. The food too. The sites we visited were clean and beautiful. Our guides are friendly, knowledgeable, and quickly became part of the team. They were good!

What wasn't so good was that the buses were uncomfortable for such a long trip. For example, It was not possible to move the seats of the buses sideways to make more space between us.

But all in all, we had a great trip, and we can thank you for that! We will choose you next time! We hope we didn't cause too many problems for you either!

Best regards:

Zoltán

Hi Ariel,

It was really great! Thank you for organising!

Fritz

Hello Jack,

Good Morning!

Just a note to say thank you for organizing our Xinjiang tour from 9 April 24 to 24 April 24. We are now in Perth Australia.

Overall this was an amazing trip, we all enjoyed it so much. We are now working on a return visit to China and is looking forward to use your services again soon.

We will recommend you and your company to my family and friends.

Best regards

Alan and Lily

Hi Wonder,

Thank you again for coordinating wonderful itinary seamlessly. My response to tour questions is under each question.

1. Yes. They provided very detailed answers and clarification to my questions in a timely manner. Also they facilitated abundant invitation letter so I could apply for and get China tour visa on my own without difficulty.

2. Every tour guide was kind, friendly, welcoming and informative. Especially guide at Dunhuang and Kashgar acted beyond my expectations and helped me solve problems with money exchange and airport check-in respectively.

3. Definitely. Only one thing I would like to note is that Kashgar Bazaar (typically sunday Bazaar) was no longer available in Kashgar.

Thanks in advance.

mija

Hi Rita,

It took awhile but here are some pictures from our trip.

We had an incredible good guide and the trip you managed to put together was amazing!

Thank you again

Ivonne

Hello Rita,

Thank you for helping us organise the whole trip. We have mostly enjoyed it.

Berlinda

Hello Leo

I have just come back to Brisbane.

Thank you very much for organizing such an enjoyable trip for us. I have been to China many times, this is the best trip for me.

The hotels were very good (except for maybe 1). The food was excellent and the guides were very friendly, knowledgeable and patient with us.

The places the guides took us to were very interesting and beautiful...full of history.

I would like to say a special thank you to the guides who made our trip so enjoyable...

Joe - very knowledgeable, patient and looked after us very well.

Ben - helped us get porridge when a few of us were sick with food poisoning.

Frank - loved his humour and knowledge of Lanzhou. Also very helpful with helping us use the washing machine on the last day.

Sally - she is so helpful and made sure we were warm. Also very helpful in rearranging pour trains to Jiayuguan.

Aisha - very good knowledge about the places went and arranged good food for us.

Siddiq - very helpful, good sense of humor and we enjoyed his company very much.

Cathy is also very good and knowledgeable, very passionate about being a guide. She gave us good tips on how to go to the nearby market in Dunhuang and Turpan.

Once again, thank you very much Leo and thank you to China Discovery for such a memorable trip.

Adrian

Hi Rita,

This is to advise that Linda and I had a most enjoyable Silk Road tour. We have have traveled to over 50 countries over the years, and count this holiday as one of the best we have experienced overall. The itinerary was perfect as was the places we visited. Our tour guides were excellent with their manner, knowledge and professionalism. All the hotels were very good, although the cleanliness and breakfasts at Tianyuan Hotel in Kashgar could have been better. This may be due to it seemingly catering more for local Chinese tourists. If we did it the tour again we would have liked to add an extra day in Dunhuang to do more exploring the sights.

Another thing we noticed, is the railway stations where we caught the bullet trains (Xining/Zhangye/Dunhuang) that there were few up and down lifts, as we and others struggled to get suitcases up and down steps and adjacent ramps.

All and all a great holiday, which we have recommended to friends.

Best regards

Mike

Hi, Wonder ,

First of all, thanks a lot for organizing this wonderful trip for me! It was really perfect in every aspect.

I have so many photos, more than 2000, so still in the process of sorting them.

Here some answers to your questions:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

YES! It was really perfect, I had many questions and individual requests, and I was extremely happy how fast and professional everything was answered and immediately organized according to my ideas. It was surely one of the best experiences I have ever had.

2. How’s the service of the tour guides during your whole tour?

The guides were very professional and knowledgeable, and therefore made sure that the itinerary was enjoyable and all sights were perfectly represented.

3. Would you like to recommend our company? For sure, 100%!

Regarding the itinerary, as I said everything was perfect. Just a recommendation in general: - Maybe if I would skip one thing, it would be the Sangke grassland. It is a rather small area, not so natural but very commercialized, and I think not so interesting for tourists from Europe or Central Asia. - One place where I would rather have spent more time is Gyantse. A very beautiful town but due to the very packed itinerary we arrived there only at 5.30pm so had just short time to see Palcho monastery and nothing else. It was one of my favorite places.

Once again, thank you so much for your support and patience, over almost 4 years, to finally get this trip organized. I can't wait to come back another time!

Best regards

Marco

Hello Leo,

For the guides all were great. Knowledgeable and helpful. One snag was our flight from Urumuji guide misread the flight we were to be on . I told her the correct one but we were directed to an earlier one Ted 8.25 instead of 9.55. Small matter. We just had to check out very early . Most highly recommended. Drivers were fine, patient and know their routes.

Sights were interesting and well arranged. Lunch mist did they best to meet to our requests. Hotels all ok. Grand Mercure was the best.Kashgar’s if it was one of the best was very chaotic especially at breakfast time.

That’s all.

Regards,

Ms Ong

Hi Leo,

All in all I want to say that the trip was really nice and well organized.

Guides very professional, Lily as well as Cathy shared a lot of useful information for the various tourist spots.

The program was very tight and fully packed with beautiful spots, so it was a little stressful sometimes.

But actually we wanted it this way, so for us it was ok. During the long drives and train rides we usually slept and recovered.

So, depending of the purpose of the trip, which was to get to know as many places as possible, it was perfect.

Looking forward to the next trip organized with you!

Take Care

Bjoern

Hi Wonder,

I realized I never really sent my comments on the trip. Overall, we had a fabulous time and we were so lucky that we had no COVID restrictions during our travels. Gulnur and Jackie were particularly good guides- I’d recommend them again. We also really liked the hotels in Turpan and Dunhuang. (The one in Urumqi was less comfortable, but fine) Dunhuang was the star stop for us. Loved Mogao grottoes, was a great anniversary. The only site we would have skipped was the grasslands near Zhangye. With current COVID changes, there’s really not much to do there right now. I understand that normally you can ride horses and do other things. Anyway, thanks again for a great trip!

Lisa

Wonder,

Wonder, everything was great!! Thanks for all the arrangements .

Juan

Wonder,

I had an excellent trip. The guide and driver were very accommodating and the sites were fantastic overall. The one issue was with COVID testing and safety, but that was beyond the control of your agency. In fact, I appreciate that the guide and driver went out of their way to help take me to hospitals to follow COVID protocols. I can provide more details on each site later.

Alex

Hi Jack!

The trip was nice despite some changes due to Covid.

Would have loved to see another part of Qinghai lake and not the "scenic area".. Overall very good hotels and good food recommendations etc.

The guides were good, they had a lot of knowledge regarding the places we have visited etc. Would have liked to see them communicate more with other sources of information (head office) to keep them updated on changing policies and help them to think ahead and make decisions if something does not work out. Overall very pleased, thank you

Chriselda

Rita,

We are so grateful for our time in Western China with you guys. was an incredible experience. Thank you. I will let you know! my friend and I really like red wine. Maybe a tour of some wineries outside Inner Mongolia in the fall.

Patrice

This feedback is for Vivien Li our travel agent at China Discovery has been long overdue. (Sorry for that Vivien). :

Vivien planned our first trip to the Silkroad in Summer 2021. Vivien has been a great support from the beginning to the end in organizing the whole trip and was always there to answer all my questions. Since we travelled with a small child she also put a lot of effort in our travel itineray and included the starting and end time for all our activities. This helped us a lot. It was the first time we had a guide with us and she found a great guide for us. We were really excited to start our Silkroad trip in August and it was a great trip. We enjoyed every minute. Unfortunately with few Covid cases coming up we had to return to Shanghai. During this time Vivien also was a big help in organizing a worryless trip back to Shanghai. With Vivien as our travel agent I know I have a reliable travel agent on my side I can fully trust.

I can fully recommend Vivien as your travel agent. Thanks a lot Vivien for your patience and your great service. Looking forward to our next trip to plan together.

Tutty and Family

Hi Riley,

Thank you for planning our trip so well

I wanted to let you know that our first driver was really excellent. Because we didn’t have a guide, he took care of our check ins at the hotels and also purchased our entrance tickets. We all really appreciated his hard work and patience.

Thank you!

Ruth

Dear Vivien,

Please let me give you more detailed feedback on the Silk Road trip:

1) Driver in Xining was outstanding, very attentive and also supported for check-in etc. So definitely recommend for future. The driver for the second part was also very polite and a very calm driver.
2) Guides:
a. Shawo was very knowledgeable and could provide lots of information. Probably based on her professional background working in university.
b. Lisa was very passionate about her job and anyone who wants to know details about Chinese culture should go with her.
c. Andy was from my pov the least engaged guide. For logistics he organized everything well and no problems. For the cultural parts he could provide information, but I personally did not perceive him as too motivated or passionate about guiding. So for groups who just want the logistics done, he’s fine. He did share some personal insights on how Dunhuang changed from his childhood to now which was super interesting.
d. English level of all guides was soso.

3) The Badain desert was my personal highlight extremely impressive nature and really great Jeep drive through the desert! Our Jeep driver was the best, I would always recommend him again for further tours! Second highlight were the rainbow mountains both for sunset as well as sunrise in the morning. To make this happen, the Kaoshan tents are necessary as it is so close by walking distance.

4) The national geologic parks were also interesting ad the nature was different in different spots, a guide who has more geologic knowledge would have been desirable.

5) Mati Temple was way too crowded. Dunhuang desert was also very touristy and crowded, so not the scenery I would have wished for.

6) Hotels were very good standard, I was actually surprised of the level offered!!! In Jiayuguan a bit dirty, but overall good. I did not like the mongol yurt in the Badain desert though, if it is basic standard, I would have wished it to be less touristy, but it was yurts, yes, but all else was just mass tourism. Something I know now I just have to accept. I had hoped for a remote small local touch experience, which it definitely wasn’t. Also, there was a group partying with loud music and fireworks in the morning. So I would prefer a hotel (and I now learnt it even exists) in the desert as the local experience is not given anyways.

Norma

Dear Echo,

First of all we want to share with you that has been an amazing trip, one that we will not forget. We definitely loved it! Going into detail: :

• Guide: Gary was outstanding, he had a very positive attitude and he had never lost the smile although travelling with kids can be challenging. He was willing to help beyond his responsability, flexible when needed and passionate about his job. Simon, was a good guide and help us when asked for his support although it was a bit difficult to understand. The only thing that it could be improved was that when we went to Dunhuang for the private dinner in the desert, nobody spoke english there and Simon didn't come with us so it was a bit difficult in the beginning.

• Driver: He was good and drive very safely.

• Hotel: Generally speaking all the hotels were ok but the hotel in Dunhuang was not really what we understand as a 5 star hotel (breakfast was very chinese, no decent coffee, issue with the heating, no english,...). Hotel in Jiayuguan was very good although the rooms were a bit small. Hotel in Zhangye was very good, they had a lot of details (our family room was customize for kids, little presents every day in the room, dinner was very nice and they had the best coffee of the 3 hotels in the breakfast, they try to speak in english).

• Hotel: Generally speaking all the hotels were ok but the hotel in Dunhuang was not really what we understand as a 5 star hotel (breakfast was very chinese, no decent coffee, issue with the heating, no english,...). Hotel in Jiayuguan was very good although the rooms were a bit small. Hotel in Zhangye was very good, they had a lot of details (our family room was customize for kids, little presents every day in the room, dinner was very nice and they had the best coffee of the 3 hotels in the breakfast, they try to speak in english).

• Hotel: Generally speaking all the hotels were ok but the hotel in Dunhuang was not really what we understand as a 5 star hotel (breakfast was very chinese, no decent coffee, issue with the heating, no english,...). Hotel in Jiayuguan was very good although the rooms were a bit small. Hotel in Zhangye was very good, they had a lot of details (our family room was customize for kids, little presents every day in the room, dinner was very nice and they had the best coffee of the 3 hotels in the breakfast, they try to speak in english).

Cristina

Hi Rita,

we leave from Dunhuang in a few hours. Trip has been nice so far. Not too crowded at the sites we visited, and weather has been nice each day until now. Very lucky for us.

Chad

Hi Tracy,

Anyway, i really like adam. He has a class. So maybe ask the wuhan guide to bring me to restaurant which has view of east lake or the best local specialty restaurant. Adam really did a great job here. He knew my taste very well.

Miko

Hello Tracy,

Absolutely perfect, everything was very well organized, the visits interesting and well explained, the places magnificent in every way. And a great group atmosphere.

Bernard

Hi Vivien,

The trip is very good we like it very much.

Ljiljana

Hello Vivien,

All good. Thank you for organizing the trip. It was fantastic.

Natalia

Overall the 敦煌，张掖，嘉峪关itinerary n hotels are good. Guide Gary is very professional and passionate about Chinese history (he was previously a middle school history teacher). 西宁 hotel & guide Daniel were good too. Suggestions (1) Chaka lake is very nice but due to flight timings we only spent 30 min at the lake itself. (2) I think if we were to recommend friends, we would ask them to cut the 阳关，玉门关，汉长城 and spend more time in Xining (there is a nice temple near train station) and Chaka lake. (3) You should strongly recommend that guests spend at least 2 hours at Chaka lake itself excluding the traveling (once you reach there, you need to take bus n train to reach the lake, that itself takes almost one hour including waiting for passengers one way). Thanks

Jack, you have been professional and always trying to find a “yes” for your customers. You responded positively to some negative feedback (from my friends) and offered good alternatives. I will certainly still recommend you to others.

Hi Jack,

Here is our feedback.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

From the very first e-mail exchange with the agency, our contact, Jack, has always been very professional and fast in providing all the information requested as well as his recommendations and advice.

2. How do you comment your tour arrangements?

The tour arrangements reflected what had been agreed and the tour ran smoothly. The guides and drivers were competent and flexible to accommodate our requirements.

3. Are you willing to recommend our service to your people who also have an interest to visit China?

We will recommend China Discovery to friends who will look for an agency to travel around China

4.  Your general opinion on us?

Dear Jack, you provided an excellent service. We really appreciated your kind gesture in providing the cake for celebrating Laura’s birthday. Thank you!

Hi Lyn,

It was ok. Just on the train out. Wechat translate made things run a lot smoother.

Vivien,

We have arrived in Sanya and are on the way to our resort.  Thank you for arranging the very helpful guide and driver this morning. They were professional and prompt.  

Do you have a feedback form that I should complete or would you like me to write something in my own words?

I must tell you, the cruise was amazing!  I have never felt so much like a queen as I did on the cruise.  The staff was unbelievable, the accommodations were excellent by my western-standards, and the activities were splendid! Nobody wanted to leave the cruise!!  

The two boys enjoyed the unlimited “mocktails” drink package and flying kites on the sundeck.  The two girls enjoyed the “mocktails” and the variety of relaxing spaces on the ship.  Sometimes they wanted to relax in the Executive Lounge, sometimes they wanted to do karaoke.  It was wonderful that the children had easy access to any place in board that they might have an interest.

As you know, we already recommended you to my friend Sylbeth. We will continue to recommend your services.  If we have time for one more vacation before leaving China, we will definitely arrange it through you.

Thank you,

Wendy

Hi Leo, Everything fine and thanks for ask;

Everything was super and thanks.

Hi Echo,

We are now in Jiayuguan. Crescent lake was a fun idea! Thanks.

Dear Wendy, 

Here I send the answers for the services you have provided in the last 2 days. I also send some pictures that I agree on add to the webpage. I will make a contribution in TripAdvisor as soon as I can. 

1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Overall, I had an excellent services from my travel consultant and the company. I decided to travel on the last minute and they arranged everything really fast and efficiently in the way that my trip started without problem. Travel consultant was really fast and efficient on answering my questions and on tailoring the trip on a couple of changes I wanted to do in relation to the original trip plan offered. My travel consultant, Wendy, was also available to solve any of my questions regarding the special travel requirements needed due to Covid-19. Wendy was also took care of my needs along all the length of the trip.

2. How was your tour? Are you satisfied with the tour we arranged for you? 

I am very satisfied with the tour. I asked for some modifications in relation to the original trip which were fast and easily arranged. I didn’t feel pressured during all the trip, thing that I enormously value. I had my time to enjoy all of the places I visited. Both the driver and the tour guide were helpful and kind. I am specially satisfied with my guide, Cathy, who took really care on giving extend and understandable explanations, answering my questions (including those non-tour related: where to eat, what else to do, etc.) and taking care of my stay and well being in Dunhuang.

3. Do you have any suggestions on improving our services

I think that for people living in China, it would work a bit faster and smoothly if there is an earlier communication by Wechat. Emails are not as accesible platform as Wechat when living in China. 

Best regards, 

Borja

Hello Tracy,

A-ma-zing everything perfectly organised and overwhelmed by the beauty of the grottoes and the knowledge of David. The Yardan Park was breath taking, so special. Even the 2 hour drive was amazing. The last hotel was very good. great mix between traditional, luxury and also accommodating to westerners.

Mattice & Lien

Hello Echo,

We had a wonderful trip! We enjoyed it very much!

You did a fantastic job (again)!

Everything was very well organised and there were no problems at all.

We have only 1 comment: 

When we arrived at the camp site in the desert in Dunhuang, we found out that it had been possible to book a more private tent at a more quieter spot in the desert.

The karaoke, the bright lights and the generator were not exactly the desert experience we had hoped for.

So we would have liked it if we had been informed about the option of the 'private tent'.

Other than that all was perfect.

We will certainly recommend your agency to our friends and if we decide to do another trip in the future we will for sure use your services again.

Thank you!!!

Marlie

Hi Leo,

I’m back in Chengdu... the trip was a very nice experience! Yes, both of them. I liked Jacky more, she is more authentic... I understand she actually is from CITS, right?

Hi Lyn:

We are enjoying this very much.

Yes everything has been very good! Thank you.

Hi Leo,

Sorry for late reply. We really enjoyed this 8 Days Silk Road trip for our company trip holiday.

We'll like to thank the Lanzhou tour guide Miss Dong Dong who waited for us at the airport late at night as well as received us at train station from Xining on our last day at Lanzhou. She was kind enough to inform us about places to get good food!

Travelling from Lanzhou to Zhangye, Jiayuguan and Dunhuang, we had Mr Gary guiding us and I must say that I enjoyed all his narratives about the places we were to visit. He was very helpful when we lost a camera and went all out to retrieve it for us. He even helped to repair a jacket for us. Well done!!

We enjoyed our visit to Qinghai lake very much, especially when our guide stopped at an adjoining frozen lake for us to play and take pictures. That was a bonus!

Overall, this trip was great although a bit tiring and cold!! We really like having the places to ourselves. 

The food was sometimes too spicy though.

Thanks China Discovery & Mr Leo Li for your help.

Best Regards

Irene Goo

Hi Ian,

We are back to Geneva! Please find below a short summary of our trip which you may feel free to edit or shorten it as you deem appropriate.

We have so many photos to share, though you may decide which one you would like to publish it.  I am going to forward those photos to you by different emails.   

Many thanks again.   Best regards.

“Quote Unstoppable WOWs for our Amazing China Discovery Tour!

As orchestrated by Ian Wei of Chengdu Bamboo International Travel, two of us were wandering from one natural wonders to endless wonder spots of China. We were wandering from the soft fertile earth of red land to multi-formed stone forest and strolling in the village of diverse ethnic minority of Yunnan. Our journey continued to nonstop amazing historical heritage and nature beauty in the land of world roof in Tibet.  Worldly cute panda and Giant Buddha as well as Luodai and Jinli ancient places plus shopping spots of Sichuan made our visit simply unforgettable. We were following the track of silk road and visit numerous wonder places in the Gobi desert of Gansu province, for example, climbing up sand dune mountain and circling the crescent lake of Dunhuang, walking inside mogao grottoes, Yardang geopark, western great wall, Jiayuguan fortress, reclining buddha of Zhangye.  Every view point in the area of rainbow mountains gave us no chance to brink our eyes and kept exclaiming Wows!  Lastly 4000 steps of stairs plus a double downs to tops ride of cable car to reach the peak station of Huashan in the outskirt of Xian was such a stunning and challenging trip.  

The above merely captures the essence of our 18-day (1-18 April 2015) trip organized by the impressive services of Chengdu Bamboo International Travel. Ian Wei is our host who stood ready to track/follow and response to our request throughout the tour. I have a full confidence and offer a big applause to the second to none service of this travel agent. Many thanks to Ian and his tour guides and superb drivers who made our trip every possible and so memorable.    

Cheers.  A couple, residents of Geneva, Switzerland ”

The following are some of the photos shared by Boonshan Sangfai