Our Payment Policy & Available Payment Methods 2024

Our Payment Policy

For most of our tailor-made tour and services, after reaching an agreement with you, we will ask you to pay a deposit to secure your booking. Your travel consultant will inform you the deposit amount which usually differs by tour and service types. Once we receiving your deposit, we will send you tour or travel service confirmation via Email. Payment of the balance of the price for any products or services booked is due 30 days before the departure date of the first product or service included in the applicable booking, which will be specified on the booking confirmation. If we do not receive all payments due in full and on time, we will remind you that payment is due before treating your booking as canceled by you.

When full payment is required?

Certain products or services, such as tickets booking, hotel booking, etc., may require you to make full payment at the time of booking. We will advise you of any such requirements prior to confirmation of the applicable booking. If a booking is made less than 30 days before the departure date of the first product included in the applicable booking, then the full amount must be paid at the time of booking.

Our Available Payment Methods

At our travel agency, we offer a variety of payment methods to make it easier for you to pay for our tour and services. You can choose from PayPal, Wire Transfer, Alipay, WeChat Pay, cash, and more.

Please keep in mind the following:

It is highly recommended to seek the help of your travel consultant when making payment, as they can assist you in selecting the most appropriate payment method based on the real-time exchange rate, your location and other factors. For example, it is popular and recommended for our clients in Singapore, Malaysia and some other countries to make payment to us by using Chinese Ren Min Bi (RMB). If you have already decided on your preferred payment method, please inform your travel consultant in advance to ensure the safety of your payment and to facilitate a smooth transaction.

Wire Transfer

A wire transfer is a method of electronic funds transfer that allows money to be sent from one bank account to another. It is a secure way to transfer money. It is also fast. We will typically receive the funds within 1~3 days. Wire transfers are recommended when a high degree of security and speed is required for transferring funds, particularly for transactions involving large sums of money, for example international payments over 1,000 USD because the service fees for Wire Transfer are usually charged per transaction. You can check with your bank to understand the costs associated with your payment. In some countries, you can directly transfer Chinese currency - Ren Min Bi to us.

To pay with a wire transfer, you will need to provide your bank with the amount you wish to transfer and our bank account details, including account number, bank name, and swift number, which will be attached in an email sent from travel consultant. Your bank will then initiate the wire transfer by sending the funds electronically to our bank account.

PayPal

PayPal is an online payment system that allows users to send and receive money electronically, quickly and securely. It can be used to send money to us whether you have a PayPal account or not.

To help our clients make payment via PayPal easily and safely, we can provide payment link which includes customer name and ID, the amount due, our PayPal account, payment note, etc. Click on the "Pay Now" button to be directed to the secure official PayPal site or App where you can make your payment.

If you already have a PayPal account, you can directly send us payment from your account. Please kindly comment your customer ID and tour info in the "description column" when sending payment. You can also follow our payment link to complete your payment. If you do not have a PayPal account, please use the payment link provided by your travel consultant to send payment via debit card or credit card through PayPal.

PayPal charge a certain percentage of your payment as service fee which is usually a little bit higher than other payment methods. It is more recommended for small amount payment. You can check service fee with your travel consultant or PayPal website.

WeChat Pay

If you have a Wechat and your account support Chinese currency payment, it is strongly recommended for you to make payment to us through Wechat Pay.

WeChat Pay is a fast mobile payment service provided by WeChat, a popular social media and messaging app in China. It allows users to make mobile payments, send and receive money, pay bills, and make online purchases. WeChat Pay is recommended for individuals who frequently use WeChat and need a convenient way to make payments or send money. It is also useful for travelers visiting China, as many businesses in China now accept WeChat Pay as a payment method. You can also use Wechat to keep in touch with your travel consultant. Don't hesitate to set up your own Wechat to enjoy the convenience of mobile payment of Wechat Pay now! .

To pay with WeChat Pay, you will need to:

1) Download and install the WeChat app on your mobile device.
2) Set up a WeChat account and link your debit or credit card.
3) Go to the "Wallet" section of the app and select "Cards" to add a payment card to your WeChat Pay account.
4) To make a payment, select "Scan" to scan a QR code or select "Pay" to enter the recipient's phone number or WeChat ID (provided by your travel consultant).
5) Enter the amount to be paid and confirm the transaction.

Alipay

Alipay is similar to Wechat Pay. It is a popular mobile payment service in China, allowing users to make mobile payments, send and receive money, pay bills, and make online purchases very quickly.

To pay with Alipay, you will need to:

1) Download and install the Alipay app on your mobile device.
2) Set up an Alipay account and link your debit or credit card.
3) Go to the "Pay" section of the app and select "Scan" to scan a QR code or select "Pay" to enter the recipient's phone number or Alipay ID (provided by your travel consultant).
4) Enter the amount to be paid and confirm the transaction.

To learn more about our payment policy, you can check our Terms & Conditions.