Zeva Du - Our Top China Travel Consultant

Good morning Zeva,

Sorry for let you waiting, I wanted to send you some picture taken by canon but I didn’t have the time yet.

First of all thank you for everything, The tour fast perfect and we enjoyed so much! We did The review some weeks ago and of course, you can use our comments and pictures.

I attach here some pictures

Laura

Hi Leo.

Our trip was great. Both guides did a good job and we were very happy with the service.

Aaron

Hi Zeva,

All four days of attraction were fantastic and offered much variety.

The hotels were comfort to our accommodation, the beds and amenities were efficiency and very comfort to us. breakfast at hotel was satisfying and fruity.

The range of food was plentiful and we both very full after each meal. we enjoyed a range of the location and have food on time.

Thank you so much to David, amazing tour guide for taking us around Zhangjiajie for the last 5 days. He was an amazing, knowledgeful our guide, we are going home with so much more memory and experience. Zhangjiajie has been an unforgettable trip!!!

Transportation was efficient, reliable & punctual, the driver was safe and the wan we were taken around in was very comfortable + clean.

Everything was excellent!

Eve

Hi Zeva,

Thanks for setting everything up for us. Susan was great and we had a very nice day. Back at our hotel now.

Mona

Dear Zeva,

We had a wonderful time in Chengdu. Leaving for Phuket on Saturday. Trying to get things done in HK. Will do Trip Advisor when I have a moment.

It was nice to have met you.

Please extend our thanks to Evans for his generosity.

Bernadette

Dear Zeva,

We enjoyed the trip and on the feedback form we gave a full 5/5 rating in every category.

Please find attached a few pictures, we are fine if you would like to use them.

Kind regards,

Kunal

Hi Zeva,

Yes, I feel we work very well together. I hope to come back in April and have a whole itinerary I will run by you.

All the best,

Debby

Hello Zeva,

Trip was good, very pleasant day. The bookstore I requested to go was disappointing, it's within a mall and the images in photos on te Internet were just mirror effect. Don't ever recommend to others!

This morning was cold but turned out fine. Huanglong Park also stunning but Jiuzhaigou is prettier. Very tired after the hike through Huanglong lol.

Barbara

Hi Zeva,

Our trip is going very well thank you for organizing it so well.

I will write an email when we return to Australia with a more detailed report of our experiences

Thank you for your work. We are enjoying seeing the countryside from the train windows at the moment, so much agricultural land

Yangshuo mountain retreat boutique hotel was a delightful stay

Linda

Hi Zeva,

Chongqing trip so far so good. Did 12000 steps of walking! The cruise is very satisfactory. Hotel at Yichang is good. Wanda is three doors away, with restaurants on 3rd floor.

Tan

Hi Zeva.

Tour has been amazing and looking forward to our last 4/5 hours hiking today to the Finnish.

Clark

Hello Zeva,

The tour was fabulous thank you and Tashi our guide was excellent. Although it had to be cut short due to the flight cancellation we were still able to visit the places we wanted to see. Tashi was very knowledgable and spoke very good English.

I will try and attach some photos to this email of the Potala palace, Lhasa street scene, Jokhang temple and monks at Drepung Monastery.

Best wishes

Karen

Dear Zeva,

We had a wonderful family day at the panda nctuary in Bifengxia. Kevin is a very experienced and friendl his English very good, The tour is perfect for a family day around the cute Pandas with playful activities. Many thanks for organising this!

Fabienne

Zeva,

Visits were very well organized including flexibility according to the weather and our requests. All hotels were great and at good location. The twin bedroom has 2 big beds, which made it even more compartable. We had some of our favorite meals in China. Good job Linda! Always smiling and energetic. She took care of us and listended well to our quests. Amazing! Great knowledge of history and culture. Great cars as well. Very comfortable. Special thanks to the driver who took us to Fengdu. Very calm and professional.

Paola

Zeva,

Everything worked perfectly well and we were very impressed with all the organisations and obviously the sites as well.

Mathias

Dear Zeva,

We had a wonderful time in Beijing as well! Besides the rainy days and hot day we enjoyed the tour. It was a very well planned tour and very interesting! My favorite was the Forbidden city!

Linda as a great guide, knowledgeable and understanding as I was traveling with teenagers. She was also very happy to help with other thinks like dinner reservations and other recommendations. Very nice!

Now we are looking forward to Beijing!

Thank you very much for the treats and additional items for the tour. The lama temple was worth visiting and we enjoyed the boat ride at the summer palace.

I am glad we came early as the Air Asia checkin line was extremely long and disorganized. We just made it to the gate on time for boarding!

Thanks again!

Giovanna

Hello Zeva,

We enjoyed our first visit to Xi’an and Bruce was wonderful! Very knowledgeable, enthusiastic and his English was great! We also very much appreciated the driver and the good car with air conditioning, as it was extremely hot!!

Now we are looking forward to Beijing!

Giovanna

Hey Zeva,

My trip to Napa Lake today very nice, driver very nice.

Sam

Hey Zeva,

Everything is fine, we had a good time and saw a lot of new areas.

Claire

Hi Zeva,

The trip was wonderful!!! We loved every minute. :) and thanks, we just got an email from our employer in GZ about potential quarantine so glad to hear everything is good. Yes, code is still green.

Ashley

Hi Zeva,

Greetings from a warm Yangzhou. We have had another wonderful day and said our goodbyes to wonderful guide Alice and great driver Mr. Fu. Mr. Fu drove us safe around and always very helpful. We have been very happy with Alice who have guided us through a lot of lovely sceneries, showing us great places around Guilin and Yangzhou. Finding great food for us and meeting every one of our needs during our holiday. She did her guiding, so we felt very relaxed but still got a lot of information. We would give her our best recommendations. She had forgotten the paper for us to fill in today - therefor this long chat.

We are looking forward to staying here the next three days. Thank you so much for your help - you have been great. We will be ready in the lobby Monday morning at 11 o’clock to leave for the airport. We are - again - super happy to travel with China discovery.

Christina

Hi Zeva,

Good morning Zeva. Kai has been a wonderful guide while we have been in Beijing. Who will be our guide in Xi'an?

We had a great trip! Thanks for all your work on this.

Tiffany

Hi Zeva,

Hahahaha so perfect.

Matt is really good. I think i even visit more than we have in itinerary.

Matt is really good. He know how to manage the route efficiently and make the good vibes along the trip.

Hello Zeva,

Morning!! We’re having a great start to our trip- thank you- everything has been perfect! Can I ask your advice on tipping David and our driver? How much per day is appropriate? Thank you.

We all good here thanks and looking forward to the next leg of our journey!!

Thanks so much - William is well on the way to recovery now!! Have a good day.x

We are on our way now- thank you for organizing an excellent tour. We found the whole experience completely stress free and that was the main purpose of using a tour company! Everything was organized so professionally- we will definitely recommend you to our friends.

Thanks so much!

Katherine

Dear Zeva,

Beijing: We had the Great Wall all to ourselves. Fantastic experience. Had a fantastic day.

Guide was amazing, driver amazing, hotel amazing. All 5*

High-speed Train: Looking forward to it. Business class is amazing.

Xian: Today was such a special day, one of my dreams came true, to see for myself the Terracotta soldiers and horses. I was in awe. I cannot find the words to express how amazing an experience it was. Our guide made it even more special, he shared interesting knowledge with us. I am so grateful for this opportunity.

Today’s highlight, biang biang noodle and Chinese burger, very delicious

Xi 'An trip was fantastic. Timo was an amazing guide. Looking forward to the next leg of our journey.

Guilin: Hiking up the Longji rice terraces today was like entering a magical world. The 93% humidity did not deter us

Today was a gastromical delight. The local cuisine at Longji is 5*. The highlight was seeing our vegetables being picked in the garden and then cooked for us. The taste was unbelievable and the icing on the cake a bottle of Portuguese wine. The local wine is great too, more a desert wine. I'm in heaven.

Today had many highlights, visiting the Yao village, where women have hair over 1 meter long, seeing the amazing Reed Flute caves, seeing the sun and moon pagodas and of course my birthday. Its been a wonderful day. Thanks to all who made it so special and for all the birthday wishes. I am so blessed.

Wow, another fantastic day. Li and Dragon river.Wonderful scenery, delicious food, great company and more birthday presents. I am eternally grateful.

Our trip to Guilin was amazing. Alice was a wonderful guide. The only downside was the attitude of the staff at the Armari hotel. They seemed a little uneasy as we were foreigners and even wanted a covid test. Alice handled the situation very well though. The hotel room and facilities were great.

I would give a rating of 5 for the hotel room, facilities and location but 3 for customer service.

Yangtze River Cruise: Its been a great trip.

What better way to finish a holiday than a cruise on the Yangtze river. The staff on the Century Paragon ship made it a journey to remember.

Our final trip before returning home. The three gorges dam, magnificent and powerful.

We had a great holiday. The whole trip was well organised, the guides anazing, everything was perfect. Thank you.

We all enjoyed our stay. Our two girls all loved it. Would like longer.

I took so many good pictures during my trip from Chongqing to Yichang. Now i realized why so many famous chinese poems produced from the 3 gorges area. The vibe and the scenery of this place has unusual beauty which create big stream of idea for everybody who stay here.

Dear Zeva,

Everything went smoothly.

Thanks for your help.

Kind regards

Gudrun

My Xiamen trip was wonderful, thanks to Nick.

Hi Zeva,

Lijiang was lovely.

The driver is wonderful and extremely knowledgeable, so after I checked in he brought me to Songzanlin Monastery.

I'm enjoying the Monastery.

Hi Zeva,

Has been great day in Guilin. Reed Flute Cave very cool and Shirely very knowledgable! And gave me a sweet birthday surprise - John

We are having a wonderful time in Guilin and Yangshuo! Thank you for your hard work on this, thanks again for a great trip in Guangxi! - Nancy

Hi Zeva,

Here is my feedback.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

As quick as usual, responsive, prompt and patient. Great pleasure to work with Zeva!

2. How do you comment your tour arrangements?

Everything was perfect. Steven is such a good guide, and more like a friend than guide, he really knows a good place to visit and to eat. I had enjoyed Guilin tour so much.

3. Are you willing to recommend our service to your people who also have an interest to visit China?

Absolutely.

4. Your general opinion on us?
 Good service and arrangement as usual

5. Do you have any suggestions on improving our services?

Everything is wonderful

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes please.

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices? 

Yes please

Hi Zeva,

The tour guide Lulu is great, she has so many knowledge about the places we are visit, I am happy with my Hangzhou tour.

Hi Zeva,

Ann is amazing, she knew how to use our time efficiently and know how to manage our route so that we are not always together with big china group tour.

Dear Zeva,

The tour was very nice. We liked it a lot!

Hi Zeva,

We really enjoyed the trip. Everything was well organized and Li was a wonderful guide!

Tour very good. Thanks for your arrangement. Look forward to working with you again in the future.

It was amazing Zeva. Thanks for asking. We had a bonus visit to a tea farm for lunch which was something unexpected but really really fun. I’m not a tea fan but am now. We’re having a wonderful time.

Dear Zeva,

I want to thank you for your truly exceptional customer service. You have been very helpful through this entire process.

If we should be able to reschedule a visit to China in the future, I will certainly use your services, and I would happily refer my friends and associates.

Sincerely,

Laurie

Hi Zeva,

Thanks for Advise, you also take care of yourself. Hoping we will be in touch, after this episode. You have blessed time, till we contact again.

Bobby

Zeva, 

China is still on our list, but not at this time. We have canceled other trips until a later date. I will contact you when we start making our plans to visit China.

Thanks,

Don

Hello Zeva!

Unfortunately, we will not be visiting China this year. We are very sad. Our daughter was working in Shanghai but had to come back to the U.S. so we will not be visiting her there.

If we decide to plan a trip to China in the future we will certainly contact you.

I hope you remain healthy!

Kim

Hi Zeva,

Thank you for your email.

We are being advised not to travel at all in 2020 because of the virus still being a bit of an unknown.

Thank you for your help. We have your details and will be in touch when travel looks less risky.

Blessings!

Karen

Hi Zeva

I was very happy with my tour and tour guide - Susan and the driver did a wonderful job of showing me the city.  I was very happy with the whole experience and would book again with you if I make it back to Chongqing.

Regards

Debra

Hi Zeva,

My family and I thoroughly enjoyed the tour. The staff on the boat were excellent. I was sick one night and vomited. I think it was because I ate the lettuce the day before.

Your office were very helpful.

Susan